@Migdal Email support@sketchucation.com or release seats at https://sketchucation.com/webshop/my-licences.php if your environments are updated

For anyone wondering. Mind.Sight.studios servers are located in texas, USA. due to the current storms going through the area their servers were impacted. They have since resolved the issue and the servers are active once again.

@mitheel Write to support[at]sketchucation.com .

OK still a little more progress. Noticed a problem in the model so fixed it and re-rendered. [image: 1720457840694-blower-dryer-mammoth_rayscaper-v2.png] Then I played with another setting and like this one a little more. [image: 1720457885806-blower-dryer-mammoth_rayscaper-v3.png] I am going to start another thread about Rayscaper Learning-Practice as I continue to learn how to render with Rayscaper and also a place to ask questions.

@Rich-O-Brien Thanx Dude! I'll check send you an E-Mail!!

@rutpin So you installed the FredoScale extension. I assume you installed it from an RBZ you've downloaded, using the Extension Manager > Install method... When it's installed it doesn't appear in the 'normal menu list' - by which is must assume you mean 'Extensions', it's under the 'Tools' menu, and also has a Toolbar which you could activate. I don't understand your 'where do you open the icons' ?? Please explain... You will also need LibFredo6 [for the helper methods] and the SketchUcation Tools [for the licensing] installing... Restart SketchUp after the installations to sync everything. After that it doesn't appear, or it is not at least listed in the Extension Manager dialog, then come back for more help...

@ntxdave The current version of SketchUcation Tools works on versions >= v2017 If you have bundles relating to other versions [newer or older], then you should be able to use them in v2020...

@aleathompson520 share the .skp file so we can see what you are working with.

@Rich-O-Brien Yes I had done that before but for some reason it did not work. It now worked so I think all is OK. Thanks for the support.

@kdewinter said in FredoXRef: Has this extension already be released? I cant find it back on Sketchucation... Anyone? No, unreleased for now

You can't change it. Its the email address you input at purchase time. Licenses are associated to your user account.

@lucarcari Having changed computer has probably messed things up. Assuming you no longer have access to the license file you saved onto your previous computer, or the email which sent it to you, have you tried the SketchUcation My Licenses page, whilst logged in as the user who bought the license ? https://sketchucation.com/webshop/my-licences.php This allows you to deactivate any 'old' licenses, download a copy so you can activate a new one etc...