Did you purchase through a reseller? If so, you should contact them and see if they can provide help. Otherwise open a ticket with SketchUp Support and see if they can help. Be patient, though. They won't be into the office for a few hours. FWIW, the only correct way to install SketchUp on Windows machines is to right click and choose Run as administrator. It's not enough to have admin privileges and being logged in as administrator does not replace using Run as administrator.

If I read correctly you have not drawn them accurately. They will never align as drawn.

One possibility is that if you are "looking through" the hole as you push-pull, the tool naturally stops at the opposite face because there is no other inference in that direction based on the cursor's location. This doesn't happen when you are viewing more from the side so that the tool can find a meaningful distance to extrude based on the cursor position. [image: mDp5_pushpull.gif]

Didn't know about Fredo6 Performance report, so took screenshot. Hopefully it might be helpful. [image: c5z1_Fredo6Performance20180227.jpg]

Is it possible there's a bad component? Possibly something you got from the 3D Warehouse? I've seen some cases where a component that came from the 3D Warehouse caused LO to crash. Most of those events were on Mac but there were a couple of cases where it was happening on Windows. Might be worth a look.

never mind got it figured out... thanks again

@unknownuser said: i attached you the file can you look at this ? Sorry I can't open your 2018 file.

Please see your other post on the same subject.

Have a look here... http://sketchucation.com/forums/viewtopic.php?p=264134#p264134

What are you trying to do ?? Please read the full guidance notes. Simple checklist... You need a model with a PNG image installed, which has some transparent pixels which get deleted. It also needs the the other solid pixels to have no transparency at all. You need the SKMtools installed to give you ImagerTrimmer. ImageTrimmer uses some java applets [.JAR files] to do image manipulation. You need JAVA installing to use them. Some people get problems because the compression-app is set to open them. Also [as it appears in your case] you CANNOT have the .jar file-type extension associated with any other program. Perhaps in your case looks like it's been given over to something like WinRar. When you install some compression/decompression programs the default set of file-types which they are set up to open often includes .jar - which is actually a re-suffixed ZIP file - just like a SKM, Style or Layout file. To stop this happening, open WinRar's preferences and un-check [unassociate] that .jar file-type, save changes and close WinRar. Now retest ImageTrimmer in SketchUp and see if the .jar applets execute properly [rather than open]... If you set the JAR files to open in SketchUp it will not work - so delete that option.

Probably a dynamic component could do it.

Looks like you are not getting the edges or not all of them. are the house walls set right on top of the grass? (You really should have floor or foundation at that level) If the house or other cutting element is just sitting on the grass but not not sunk into the grass surface, SU does not properly perform "intersect faces". Hiding the house so you can inspect the grass would help.

What would it take to pull that code out? All I really need to do is lay all of the components flat with the origin point being at Z0 and the Z (blue) axis facing up... In to put more simply a script that would align each components axis up with the SketchUp world axis, and lay them all out in a line along the X axis.

So, I suddenly found a lot of things to read once I knew what to look for, tried to revert to status before last windows update. Message appeared on screen after a good 30 minutes saying something in the line of "Couldn´t find files needed to perform the task" "Abort?" After confirming, the system rebooted. Sketchup is back to its normal behavior again. I guess this is the new "Normal"... Thanks for the help anyway.

2D people and landscape and etc Bingo for finally a source that has just killer images and even some free stuff too. Do not miss this and just sign up to get started. Better people than I have seen anywhere for free of pay. Just super high quality. Blazej Kazmierski mrcutout.com dtr Architect

Taking another look, there is a deeper issue in addition to the Gatekeeper quarantine: the extension's code is attempting to load a Ruby 2.0.0 library from the Frameworks distributed with SketchUp, but SketchUp 2018 does not contain such a library, it has Ruby 2.2.0. So even if you figure out the quarantine thing, this extension isn't going to work under SU 2018!

@box said: Use the Protractor to set your angle, then use follow me on a pentagon. Note ctrl will toggle the sides of the pentagon. Oh now that is sweet! A lot to digest for a neophyte like me, but wow. Beautiful!

Expanding on what Dave wrote: SketchUp displays lengths according to the units you have set in the model info window. If your choice does not have enough precision to present a particular length perfectly, SketchUp displays the closest value allowed by your choice and prefixes it with "~" to let you know that the value shown is an approximation of the true value. It is important to realize this is an aspect of presenting values on the GUI, it does not mean the value isn't stored correctly inside SketchUp. Also, it is a one-way street: you can't enter a "~" prefix when you type a value. For example, if you set units to decimal meters with 0.0 precision, the value 0.123m can't be fully displayed even if that is the exact length of the entity in the SketchUp model. It will be "~ 0.1m" even though SketchUp internally has the correct 0.123m value. Similarly, if you set fractional inches with 1/2 inch precision, 3/8 inch will display as "~ 1/2" because that's the closest value that can be displayed.

The easiest way I found was by using the DIBAC plugin, it recognizes the cut face according to the texture selected for the GROUP, regardless of the colors of the faces. [image: qmtp_Untitled-1.jpg]