πŸ’‘ LightUp 7.1 | SketchUp's only real-time renderer that uses object-based rendering Download Trial
  • Un-equal behavior between two identical instances

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    pilouP

    Edit your Title and write Resolved! πŸ˜‰

  • View Shaded no longer rendering

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    Dave RD

    Two possible reasons come to mind. Do you see this in all models or just one?

    In Shadows, is Use sun for shading enabled? Are the Light and Dark sliders crossed up? That is, is the light sider all the way to the left and the Dark slider all the way to the right?

    The other possibility would involve the graphics card. What kind is it? Did this shading issue just start suddenly? It could be that Apple pushed an update to the graphics drivers in a recent update that caused this problem. If the Shadow settings don't fix it, go to Preferences>OpenGL and turn off Use Hardware Acceleration, Is there a change?

  • Crashes on 80% of File Open/Saves - No BugSplats!

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    Rich O BrienR

    Did you try Run as Admin by right clicking the the SketchUp icon on the desktop or in the Windows Start menu?

  • SketchUp Pro 2016 Tray related bug

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    WhyDiW

    Hello,
    You're nice guy having a good understanding of my concerns. I also wish you or I were a magician but reality quickly comes back!

    I have just installed SketchUp 16 make on another PC French dedicated. Clean install, never had SU16 only old SU8.
    Unfortunately same result as you can see on the picture.
    Driver update do not change anything.

    Edit:
    Another trial on a third pc - my neighbour. No change always this annoying popup.

    Untitled0.png

  • Face Me Artifacts During Animations

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    W

    Hellow Everrybody

  • Sketch-Up 8 Freezing when clicking "3D Text" tool.

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    S

    Did this get resolved?
    Same problem with 2016, 3d text tool freezes everything. Can free up with Esc.
    Was working fine until this morning. Any fixes? Should I reinstall?
    Thanks

    Dell Inspiron 7550
    Win 10,I7, 16G ram, NVidia GeForce960

  • Large Sketchup Models - 300Mb +

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    A

    Thread necromancy here to point out that getting rid of the terrain layer if you're not using it in a geolocated model can manage a huge reduction in file size.

  • SU 16 files showing wrong file date in Windows

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    G

    I have experienced the same issue using 2016 on Windows 10. It's so prevalent I cannot depend on the date/time of last modification to determine if this is the most recent version.

  • 3D Font list isn't working

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    D

    Yosemite changed the way osx handles fonts, this compounds many font issues with SU versions prior to v16...

    v16 includes a fix for most of the font issues...

    if you are actually using v16, then it may be your .plist pointing to that old 'Mavericks' system font that's causing the issue...

    john

  • Bugsplat when i try to complete a line on a suface

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    Dave RD

    Perhaps when drawing it you inadvertently enter the radius too early?

    The typical suggestion for drawing circles is to set the number of sides to something divisible by 4 so that there are vertices on the cardinal points. I use values divisible by 12 so I get the vertices on the cardinal points but the circle is also evenly divisible by 3.

  • Sketchup16 Freezes after save/save as..command is clicked

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    A

    Thanks everyone for your responses!

    I got a response from sketchUp support which is as follows...
    Note: (I tried option 4 just turned off ruby and back on) it saves as usual now. 😎

    "*%(#FF4040)[For file save issues it's typically related to the filesystem on the OS.

    Make sure you're saving locally (no external drive, no network) Make sure you're saving to a local, non-cloud based file structure as well... no Livedrive, Dropbox and Google Drive... Make sure you're using OS compatible filenames, nothing really long, try to remove non alpha-numeric characters from both filenames and folders Confirm if Extensions are in place that could affect file saves, turn off Ruby if necessary
    A) http://help.sketchup.com/en/article/1700320]* ".... -SketchUp support team
  • Sketchup 2015 crashes upon saving.

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    D

    Im having the same problem here, did you managed to solve this?

  • Windows 10 Certain plugins make SU DISAPPEAR

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    D

    a guess, without immediate solution...

    the ones that cause this try to take you away from the EW using a different protocol...

    i.e... http:// v https://

    supposedly it's all about keeping you secure...

    john

  • SU Pro 2016 - Hang on create material

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    A

    OK, found the problem; apparently the create material dialog was coming up way off screen. Still calling it a bug, since the trays migrate back to the main screen any time I turn my second monitor off, so why wouldn't a dialog do the same?

  • Insert Components Bug

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    TIGT

    Have you tried selecting an instance of the original [unedited] component > right-click > context-menu > Reload...
    It should then re-import and use the edited 'external' version...

  • Issue With Select Region Box

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    F

    My mac has 512MB Intel HD 3000 integrated graphics.

  • Sketchup closing with no crash report (no bugsplat)

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    B

    I'm having this same issue. Try to print to Bluebeam PDF. Monitors will just go black without warning. It's a graphics issue. I hit ENTER and I get the monitors up and running again.
    At that point I see an error window:

    NVIDIA OpenGL Driver

    The NVIDIA Open GL Driver lost connection with the display driver due to exceeding the Windows Time-Out limit and is unable to continue.
    the application must close.

    Error code: 7
    Would you like to visit
    http://nvidia.custhelp....blah blah blah

    2015 SU Pro.
    Dell with Intel(R) Xeon (R) CPU E5-1620 v2 @ 3.70 GHz, 16 GB RAM, 64 bit OS Windows 7 Pro sp1

  • Texture position bug

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    S

    Um, could there be confusion about the fact that the texture position tool tiles the material over a plane, so that you can see how it will repeat/tile depending on where you position and scale it?

  • Sketchup Layout 2016 opening runtime error

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    Rich O BrienR

    Did you visit Microsoft.com and try updating your VC package?

    I run Windows 10 and SketchUp 2016 and see no issues.

  • No Shadows from Transparent PNG Components in v2015

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    Dave RD

    It's a shame that people report user errors as bugs.

    In the case of the palm tree example as uploaded in the OP's thread, the opacity of the material is set to 50. Shadows are only cast if the opacity is set to 70 or higher. It's always been that way. With opacity set to 70, it works just fine
    https://www.youtube.com/watch?v=HxYe26CIvuY#t

    @minguinhirigue, please post an example SKP file that shows what you are referring to.

    Capture.PNG

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