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    Paint bucket not recalling colors in model....

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • M Offline
      mrteykl1
      last edited by

      Whenever I close the paint bucket and then reopen, it deletes the colors I had already dragged down to the palette. It then replaces them with dark squares instead. Anybody have any insight into this?

      Thanks!

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      • Dave RD Offline
        Dave R
        last edited by

        Can you share a SKP file in which this has happened?

        Etaoin Shrdlu

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        • M Offline
          mrteykl1
          last edited by

          Sure thing. Please see attached and thanks for your help.


          1309 Garner Survey 11.10.16.skp

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          • Dave RD Offline
            Dave R
            last edited by

            The only thing I see in the file you attached is an image you must have imported. There is no geometry, no materials, nothing but the image.

            Etaoin Shrdlu

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            • M Offline
              mrteykl1
              last edited by

              sorry. try this one....


              1309 Garner 11.10.16.skp

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              • Dave RD Offline
                Dave R
                last edited by

                OK. Do the colors look right in this screen shot?
                Screenshot - 11_10_2016 , 11_07_53 AM.png

                What version of OSX? What kind of graphics card?

                Etaoin Shrdlu

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                • M Offline
                  mrteykl1
                  last edited by

                  Just upgraded to Sierra. Graphics card = NVIDIA GeForce GT 750M 1024 MB. It's not an error related to Sierra as the problem has existed for a couple of years now. I've tried to uninstall and reinstall sketchup multiple times to no avail.

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    I've never seen colors disappear or change in the palette on my Mac. In fact sometimes I wish it would clear itself for me.

                    I wonder if there's something that is clearing the palette's .plist. Do you have any materials-related extensions installed?

                    Etaoin Shrdlu

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                    • M Offline
                      mrteykl1
                      last edited by

                      All extensions found include only:
                      Advanced camera tools
                      dynamic components
                      photo textures
                      sandbox tools
                      trimble connect

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        So you've never installed any extensions or plugins?

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                        • M Offline
                          mrteykl1
                          last edited by

                          No. I use sketchup in it's most basic form for images in plan, and only occasionally sketch things up in 3d that cannot be communicated to my clients in 2d.

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            Hmmmm.....

                            Well, I'll try your model on my Mac when i get home from work and see what I get with it.

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                            • D Offline
                              driven
                              last edited by

                              the drawing has issues because nothing is 'grouped'...

                              if you import and lock your image the geometry won't stick to it nor inherit it's 'material'...

                              your also painting back faces which can lead to grief...

                              john

                              learn from the mistakes of others, you may not live long enough to make them all yourself...

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                John's right about the grouping and face orientation.

                                I just looked at your file on my Mac and I was able to reproduce the problem. The cluster of gray blocks was the colors in your model. I saved the file, quit SU and the reopened the file. Gray! Hmmm....
                                2016-11-10_18-16-30.png
                                I submitted a bug report on this.

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                                • M Offline
                                  mrteykl1
                                  last edited by

                                  no worries, and thanks for the effort! I actually spoke with Trimble today and they are looking into it (hopefully).

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                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    I just got word from someone on the team. They said this is actually expected behavior due to Mac not recognizing the SketchUp materials. It's not a SketchUp bug but more an operating system thing.

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