Update on this post, I went out and upgraded my desktop to the unit mentioned above and I am still have the same issue with LO crashing. I had someone from tech support remote into my computer for an hour but he couldn't find the issue. I am working on projects that have been 4-5 years in the making so the model has gone through a number of SU upgrades. I did an experiment and created a new SU 2025 file and copied the base model over from the old file and created a new LO file and the problem seems to be solved (touch wood). I can now use the new graphics engine without LO or SU crashing. Along with this I changed my file location from OneDrive, which was slow and laggy, back to Dropbox. I know not ideal to have these files in the cloud but DB seems to work way better than OneDrive. So, SU2025 cant like older SU files, or at least that is what I am finding.

it's less the risk of updates and more that it's forcing the program data folders to be rebuilt EVERY F'ING TIME i double click on an skp file. and it's ignoring both the preference settings AND the manual edits on the private preferences json file (and as a note, the private file does not have any thing other than my appdata folders for the materials and material browser, styles and style browser, and component and component browser) so there is some special magic happening to "helpfully fix" my install every time. this is not the behaviour in the 2024 version nor the earlier 2025. so someone changed the behaviour, adding things like "would you like to purge your model before saving? it can help improve performance" -- i get it. there are people who will f-up their basic installation so "self-healing" can be useful. but simply ignoring or overriding my settings (used for years mind you) is problematic. please fix this.

Export Options aren't part of the template settings, though.

The Text Position command also shows in the Context menu for a single selected dimension, too. There's no need for a keyboard shortcut if you're going to change the text position in Entity Info, anyway.

Not as frequent as that. But because I test extensions between SketchUp 2023 and 2025 I encounter the Trimble login a few times a week. I don't think its tied to a browser. I always thought SketchUp was pinging Trimble when you start it and because I'm switching versions it eventually goes 'let's just check if this is suspicious usage'. I don't know though. I've kinda gotten used to it. But I'm using the from the perspective of a single user so I can't say what happens in a corporate type environment when it comes to validation. A few times a day seems excessive.

Exactly, I don't know how that impacts DC creation. But I figure they didn't really consider simple planes as 'dynamic'. I prefer ProfileBuilder for these trimsheet type of assemblies.

many factors could be the cause. From outdated extensions to troublesome geometry. If you shared the file and versions of JPP and Libfredo you are running it would be helpful.

@PeterLustiger good deal and I'm glad it helped. It's good that you found an older version that is viable so you don't have to start from the beginning.

@Dave-R I managed to finally get it to work a couple days ago. I thought I'd been installing the latest version, but checking the update thru the Help drop down it was saying there was still newer. I ran that and it hit the COM surrogate issue again. I ended all those instances and tried again and it installed perfectly and has worked just fine the last few days.

@jhanphillipco Why not email support at sketchucation.com - they can advise on acceptable payment methods...

@Rich-O-Brien I import the texture and "Use as material, paint it onto the face you want and then richt click "Texture", "Place texture". Four handles. No, NOT fork handles. Scale from there. In the instances mentioned, there is no way to use as texture or place texture. Having placed the import onto the face (Within a group) the scale goes whack when closing the group. Explodiing the group soves the problem. Random, not consistent and there is no rhyme or reason I can see for the aberrant behaviour.[image: 1723047453440-bug-2.jpg] Why did I not guess the handles would not appear in the 2d export.......?

This is a known issue and the developers are aware of it and working on a solution. Hopefully they'll get it fixed in time for the first maintenance release.

@iandefazio it's a known issue. Hopefully fixed in the first maintenance release.

...thanks again - and yes, it is probably a miserable codec. It's a shame that Sketchup is willing to accept that a laborious task (by man and machine) is useless by this shortcoming. Luckily you introduced and remembered me to the "single frame method" I put the frame bundles directly into my timeline within Adobe Premiere Pro and it worked perfectly and above all in the quality to be expected right from the start...

@bytesyzez said: Could do all this last week! SketchUp 2023 hasn't changed since last week. What did? This sounds like you've changed your process. Are youu clicking in the Measurements window? Are you changing tools before trying to change the value? Please update your forum profile. It says you're still using SketchUp 2022.

@tig said: Problems like this can be related to the incorrect installation of SketchUp. This leads to wrong permissions and settings not getting saved. You can try this - it will do no harm - close SketchUp, find the installer's exe file [in Downloads?], select its icon and right-click > context-menu > Run as administrator... When prompted, choose 'Repair'. When it's done try opening SketchUp and changing some toolbar settings, close and reopen to see if it's any better... thank you it's working now... good job keep it up