@fakebob said:
Hi! This software shows so much promise! I'm excited more than when I first got kerkythea waaaaay back.
I downloaded the newest alpha 0.8.4 today because the 0.8.3 one just crashed my 2023 sketchup pro on either:
a) adding a sketchup texture/colour to a face or
b) opening the Rayscaper Start Render screen (it pops up then everything crashes)Is anyone else having the same issue? I removed the previous version before installing the update.
Bob
Hey Bob,
Glad to hear you are excited! But it sucks to hear you are having such a bad first experience. Rayscaper creates a log file that should hopefully tell us why it crashes for you. Would you mind providing me with log files for both the crashes you are experiencing?
The log file is called SUEX_Rayscaper.log and is saved under the directory (%AppData%/Rayscaper). If you are unsure, we have more details here. Can you make it crash twice and get me those files? Then I can help you on your way to get something useful out of Rayscaper.
Regards,
Thomas



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