@gullfo said in NEW Forum Software Issues:

1. part way scrolling through a list of posts suddenly there is some refresh looping causing the entire page from the advert on down to jump back and forth (up and down really) making things unusable.

We have set pagination on to prevent this. You can change this setting at your personal settings.

Welcome @Emilia44 . This forum is a huge knowledge resource for SketchUp-related stuff. You can search it, and ask questions from fellow sketchup users.

We have implemented the changes TIG described in his previous post.

I'd like to ask those who had problems with their plugins being installed to the wrong folders to restart their SketchUcation Tools Extension Store and check the Settings / Path tab to see if the faulty folders are now excluded from the list of possible install folders.

The Extension store on restart might throw an error about the default installation folder not existing. After the error message please go to the Settings / Path tab and make sure the correct installation folder is selected there.

@orgelf Hi,

Thank you for describing the problem. Based on what you wrote, I think you might had bumped into one of the forum's limitations.
The limitation settings for images currently are:

• Max image size: 10000 KiB
• Max image width X height: 5000 X 5000 pixels
• Max upload rate: 10 images per minute

Is it possible you reached one of these limits the other day?

These are in place to prevent spam.

@Dan-Rathbun Hi Dan,
Sorry for the late reply. I'll look into the possibility of image-sizing by the user.
About the search: By clicking the cogs near the search box, you can set where to search.

@unterluggauer Have you recently changed your computer name? If yes, there are 2 possible solutions:

1. Change it back to the previous one or
2. Erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

@Dam303 Thank you very much for reporting the original issue and testing the fix today.

It was a hard-to-fix, nasty issue. Three of us worked on it yesterday, and at last we managed to fix it.

All,

Could you please try again with v5.0? I made some changes at server-side and would like to see if it fixed the problem or not.

@Bereng , @leoww95
Can I ask you which operating system do you use? (IOS or Win)

Hi,

Could you describe which page you are stuck on? The one where you enter your login details? Are you getting any error messages after clicking on the "Sign In" button?

I am not a SU Ruby expert, but I think you can get and modify the dimensions for only those materials which has texture assigned to them and they has been added to the model. Then you can use Sketchup.active_model.materials[x] to get the material and then you can modify it's attributes.

Others might have better ideas...

@TIG Thank you for your input. My understanding of the C SDK is:

SUModelSaveToFileWithVersion(model, "SU2021.skp", SUModelVersion_SU2021); - Should save into the "versionless" 2021 format and it should load without any error or warning into SU 2022 and SU 2023

SUModelSaveToFileWithVersion(model, "SUcurrent.skp", SUModelVersion_Current); - should save in the version of the SDK (in this case 2024)

But instead both function calls save in SU 2024 format which IMO is an error in the SDK.

I'll try to contact them to sort this.

When I try to save the file in the "versionless" SU 2021 format (SUModelSaveToFileWithVersion(model, "SU2021.skp", SUModelVersion_SU2021);) with the v2024 C SDK, it saves it with version 2024 in the header of the .skp. Is this an error in the C SDK?

@Dan-Rathbun Thank you very much for your comprehensive reply. It is a great help. The reason I'd like to save in the correct (2022, 2023) format is that if the "versionless" 2021 format .skp is loaded into sketchup, you get a warning. I'd like to avoid it.

Does anybody know how to save a .skp file to SU 2023 or SU 2022 format with the v2024 C SDK?

Thank you for the answer in advance.