@gullfo said in NEW Forum Software Issues:

1. part way scrolling through a list of posts suddenly there is some refresh looping causing the entire page from the advert on down to jump back and forth (up and down really) making things unusable.

We have set pagination on to prevent this. You can change this setting at your personal settings.

Welcome @Emilia44 . This forum is a huge knowledge resource for SketchUp-related stuff. You can search it, and ask questions from fellow sketchup users.

We have implemented the changes TIG described in his previous post.

I'd like to ask those who had problems with their plugins being installed to the wrong folders to restart their SketchUcation Tools Extension Store and check the Settings / Path tab to see if the faulty folders are now excluded from the list of possible install folders.

The Extension store on restart might throw an error about the default installation folder not existing. After the error message please go to the Settings / Path tab and make sure the correct installation folder is selected there.

@orgelf Hi,

Thank you for describing the problem. Based on what you wrote, I think you might had bumped into one of the forum's limitations.
The limitation settings for images currently are:

• Max image size: 10000 KiB
• Max image width X height: 5000 X 5000 pixels
• Max upload rate: 10 images per minute

Is it possible you reached one of these limits the other day?

These are in place to prevent spam.

@Dan-Rathbun Hi Dan,
Sorry for the late reply. I'll look into the possibility of image-sizing by the user.
About the search: By clicking the cogs near the search box, you can set where to search.

And if you erease the SCFLicense folder and file as well, then it starts flawless?

@slbaumgartner
Is SketchUcationTools installed into your default plugins folder? If not, please try to install it there. If it is already installed there, you can try the following:

At your SketchUp default plugins folder, from the SketchUcation folder, copy the SCFLicense folder and SCFLicense.rb file to the root of the plugins folder and erase the SketchUcation folder.and SketchUcation.rb file. Restart SketchUp. Is it starting? Is the licensing working?

@gullfo Have you installed the latest LibFredo with SketchucationTools or manually by downloading it from the website? If the second option, then the Tools doesn't know about it being installed, and indicates a need for the update. After you update it with the Tools, you should not be prompted for an update again.

@MikeG73 Were you disconnected from the internet during those 20 days or so? Were you connected to the internet when you are getting the message about the expiration?

@Jspro
Thank you for the screenshots. It looks like you have permission issues, SUCTools can not read one of your files in the plugins folder. We need @TIG to look into this.

@Jspro
Thank you for the screenshot.
As TIG pointed out in the previous post, it looks like, you are not logging in to SketchUcation Tools. You can download and install SketchUcation Tools from here: https://sketchucation.com/resources/plugin-store-download

I hope we helped with your issue.

Exactly where do you want to log in to? Could you send a screenshot of the login screen you want to log in? And also the spinner screen?

@Mesak4719 Have you recently changed your computer name? If yes, there are 2 possible solutions:

Change it back to the previous one or
Erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

@unterluggauer Have you recently changed your computer name? If yes, there are 2 possible solutions:

1. Change it back to the previous one or
2. Erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

@Dam303 Thank you very much for reporting the original issue and testing the fix today.

It was a hard-to-fix, nasty issue. Three of us worked on it yesterday, and at last we managed to fix it.