HI,

Thank you for being interested in our licensing system.

1. Can a new commercial extension submitted to SketchUcation use the SCFLicense system?

Yes

2. Is SCFLicense available to approved creators, or only to selected/internal developers?

You have to be approved as a developer and your application (extension) have to implement a few lines of code to use the licensing. For the technical details you can contact me by private chat or write to support@sketchucation.com.

3. Can the extension be distributed as a proprietary/commercial Ruby extension, without being open-source?

Yes, being open-source is not a requirement for the licensing.

4. Does SCFLicense support a free trial period, for example 15 or 30 days?

At the current sate of the licensing, you have to implement the trial period in your extension. As an alternative, you can create free trial license with limited validity.

5. Is it possible to offer a temporary license or subscription-like license, for example annual access or a license valid for a specific number of days?

There is an option to limit the license validity for a specific number of days.

6. Is it possible to manage paid major upgrades, for example users buying version 1.x and later paying for version 2.x?

With the current licensing system it takes purchasing a new license for the new version. For a discounted upgrade license the author needs to implement the upgrade logic (e.g: if original license is validated and discounted upgrade license is validated, then let the extension work)

7. Are plugin updates and hotfixes distributed through SketchUcation ExtensionStore / SketchUcation Tools?

You can publish the fixed or new versions at SketchUcation Extension Store.

8. Can the same extension also be sold outside SketchUcation, for example on the developer’s own website?

Yes, if you direct the buyer to the SketchUcation license purchase page. There are other alternatives used by some extension resellers, for those you need to contact support@sketchucation.com to arrange a custom agreement. It worth to note that either the end-user of the license or the distributor has to be a registered SketchUcation.com member.

9. If external sales are allowed, can SCFLicense also be used for licenses sold outside SketchUcation, or only for purchases made through the SketchUcation store?

For being able to sell outside of SketchUcation, using our licensing, you need to make a custom arrangement with us. Contact support@sketchucation.com.

10. For creator payouts, is a VAT number / business tax ID required, or can individual creators apply as well?

11. Regarding VAT/sales tax for customers, does SketchUcation act as the merchant/seller of record, or is the creator responsible for handling taxes and invoicing?

With questions about financial details please contact support@sketchucation.com.

@Eikhine2712 Could you please tell us what version of SketchUp you are using?

The problem is probably caused by some NON-ASCII characters in your computer name. There are 2 possible solutions:

1. you change your computer name and erase the signature file OR
2. We are beta testing a new version of the licensing system currently which is addressing this issue. If you are willing to help us with beta testing, I can send you the beta version and give you the instructions on how to install it.

@Gowri211034 I can see in our system your user has made several purchase attempts. Unfortunately I can not see any of these purchase payments being completed. Have you received a receipt about the payment from PayPal or Stripe? If yes, please send it to support@sketchucation.com and maybe also by private chat to me.

@pixelcruncher Thank you for the news.

@majid Wishing all the best. I hope the violence will end soon.

@bentaclas Log in to SketchUcation.com. Go to URL: https://sketchucation.com/purchase-smart.php?plugin=Animator
Press the "Buy Now" button

Does the Ruby console display any error messages?
In case of the search hang: Could you right-click at the dialog, from the context menu select dev-toos and see if the WEB console has any error messages?

Thank you in advance.

@Dave-R said in Sketchucation Tools 5.0.4:

Thank you for whatever you did. It works as expected now.

Thank you for checking.

said in Sketchucation Tools 5.0.4:

@Dave-R We haven't removed it, for me it is displayed correctly. When you have a few minutes to test, please PM me.

Thank you

@Dave-R We haven't removed it, for me it is displayed correctly. When you have a few minutes to test, please PM me.

We are sorry for the inconvenience caused. We have experienced a glitch in our email system which resulted a few SketchUcation members getting multiple copies of the same email. We fixed the issue and we hope the fix we implemented will prevent the problem from reoccurring.

Thank you for your patience and for the heads up.

And if you erease the SCFLicense folder and file as well, then it starts flawless?

@slbaumgartner
Is SketchUcationTools installed into your default plugins folder? If not, please try to install it there. If it is already installed there, you can try the following:

At your SketchUp default plugins folder, from the SketchUcation folder, copy the SCFLicense folder and SCFLicense.rb file to the root of the plugins folder and erase the SketchUcation folder.and SketchUcation.rb file. Restart SketchUp. Is it starting? Is the licensing working?

@gullfo Have you installed the latest LibFredo with SketchucationTools or manually by downloading it from the website? If the second option, then the Tools doesn't know about it being installed, and indicates a need for the update. After you update it with the Tools, you should not be prompted for an update again.

@MikeG73 Were you disconnected from the internet during those 20 days or so? Were you connected to the internet when you are getting the message about the expiration?

@Jspro
Thank you for the screenshots. It looks like you have permission issues, SUCTools can not read one of your files in the plugins folder. We need @TIG to look into this.

@Jspro
Thank you for the screenshot.
As TIG pointed out in the previous post, it looks like, you are not logging in to SketchUcation Tools. You can download and install SketchUcation Tools from here: https://sketchucation.com/resources/plugin-store-download

I hope we helped with your issue.

Exactly where do you want to log in to? Could you send a screenshot of the login screen you want to log in? And also the spinner screen?

@Mesak4719 Have you recently changed your computer name? If yes, there are 2 possible solutions:

Change it back to the previous one or
Erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

@unterluggauer Have you recently changed your computer name? If yes, there are 2 possible solutions:

1. Change it back to the previous one or
2. Erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

@Dam303 Thank you very much for reporting the original issue and testing the fix today.

It was a hard-to-fix, nasty issue. Three of us worked on it yesterday, and at last we managed to fix it.