@ijkfraser said:

Return to the previous scene by clicking the previous scene tab and BUGSPLAT. Works every time and took me a long time to realise the problem.

What version of SketchUp are you using?

Dave,

Several years ago the primary original programmer (he was a kid when it came out) starting working on an update but the project proved to be too daunting, far more than he thought. It turns out he studied computer science at the same place and time as the owner of FormZ. After help and pressure from the guy who wrote over 500 tools that we all use (WildTools by Alfred Scot) FormZ took over the development on condition that the original programmer be part of the update team. Originally, we expected a beta last winter but the difficulties, especially with ancient graphic APIs, has caused numerous delays. We were told 1 months ago that it is 80–85% complete and in the last few months the forum has become very active. Both FormZ and PCADD have both been posting progress and I keep my fingers crossed. I now have lots of software that I cannot use on my primary Mac due to being restricted to OS Mojave. I'll post here when more is known…

Ralph

btw PCAD is probably the fastest and easiest to use 2D program ever written and can produce incredible drawings, and I've tried almost all of them going back to ClarisCAD in 1985.

@buzniak said:

I'm posting here again to apologize to Rich for my hurtful comment about being driven by greed, not only is this completely wrong but disgusting on my behalf.

I'm Truly sorry for the comment, Rich, and thank you very much for the massive amount of help you've been.

Thanks for that! Sorry that our licensing system raised frustrations on your side. It's still evolving so glad to have your around for the journey! 👍 👍 👍

@dave r said:

See Fredo6's remarks in the LOTT thread: https://sketchucation.com/forums/viewtopic.php?f=323&t=73776&start=270#p688246

Does it have anything to do with this issue?

This doesn't belong in the Bug Reeporting category.

Well, I am to blame for the anonymous voting system...

But the next forum has it so anonymity for opinions is not possible

https://i.imgur.com/FURfEsI.png

Box select them using the Select tool or just use the Erase tool and paint the away.

Hi,
I found another bug related to this.

I am based in Japan so my normal geolocation setting give me a UTC +9 in the shadows panel.
If I set this, save the model, close it, open it up again, I get a UTC -7 setting there.
After, if I change to X-ray or other view style, it will go back to the correct +9.
This is quite dangerous because if I don't change it back and run a script that uses this info, it will give completely wrong results.

Please consider, best regards

Go to C:\Users\SomeName\AppData\Local\SCF Licenses and delete the following

Close SketchUp

Start SketchUp

Now go to Tools > Fredo Collection > Fredoscale > License... and activate the license file using the file at https://sketchucation.com/webshop/my-licences.php

Also please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support in SketchUp and copy/paste the info here please.

Considering its related to FredoCorner I'd suggest here...

https://sketchucation.com/forums/viewtopic.php?f=323&t=70149&sid=f16be25bfb587881f1f6ac71cc3bcc84#p639545

Make sure Sketchucation Tools is updated

Make sure Libfredo is updated

Restart SketchUp after updating

This license expired message occurs if you have an out dated copy of any one or all of the extension, LibFredo6 and the SketchUcation toolset [used for licensing].
It was originally issued with a time-limited trial period, but later Fredo decided to keep it free for the time being...
If you update of of these files and restart SketchUp, then that message should stop.
No license is currently needed...

How do you know it's the SketchUcation toolset that's causing the mysterious crash ?
Are there any error messages at all.

If you open the Ruby Console before doing whatever it is that leads to this crash [you haven't explained how it manifests itself], are there any messages in the Console ?
Can you explain step-by-step what you do to get SketchUp to crash...
Usually a BugSplat or error message will result, a silent crash is very unusual.

Do you have any other extensions running - e.g. renderers...

I have all of those tools installed and do not have any problems but I am running SU 2020 and 2019.

Share the .skp file with us so we can see the way you have the model set up.

@theartdepartment10 said:

The D’oh! Book: thank you for the super easy-to-follow help, but I did that and nothing happens when I click “Fredo Plugins Information for Sketchucation Support” no new window ….nothing. Help

It opens the ruby console and outputs a series of helpful info for us.

As TIG mentions the error code is related to mismatch of name.

The fact that you don't get any output from the menu entry I mentioned and that you've already licensed other extensions successfully on 4 devices suggests a fundamental error locally.

Spend some time with your device/s and establish that your are running the latest Sketchucation Tools and LibFredo on all 4.

At https://sketchucation.com/webshop/my-licences.php you can manage seats. If any seats are not available for online release then that means you have outdated extensions installed.