Hi Thomas,
Sorry to hear you were having installation issues. It looks like our Help Desk is in touch with you, though. In fact, it looks like Rick in our office has emailed you and is waiting to hear back.
Unfortunately, we are limited as to the hours that we can offer support, but most issues that come in through the website are adressed within an hour (or, if the issue comes in at night, or over the weekend, we try to respond right away the next business morning).
Anyhow, please let em know if you have any issues with our software once you are up and running!
Thanks!
Aaron