@fakebob said:
@fakebob said:
Oh, my! I'm sorry to have wasted your time, but I read the log file and realised I am using my laptop which has a Radeon RX 5500M graphics card...... which is not CUDA compliant. I should have read the documentation first!
I'll chalk this up to ignorance, and hope there's an Radeon RX version in the future (pretty please!)!
An update, the plot thickens.
So my laptop has 2 graphics cards, an AMD Ryzen integrated and a Radeon RX 5500M that I run my external monitor on. In the interest of sound technical reasoning, I updated my graphics driver software (Adrenalin) to the latest version (24.1.1, released on 11/1/24), did a full reboot, etc. and then got sketchup open. It worked!
And the crashing on picking a material also stopped happening, (even though it did take a little time to get going for some reason).
So, moral of the story: if you're having crashes, update your graphics card software to the latest version first and see if it still happens.
I am getting a message in the log:
2024-02-04 08:07:38.919 (1293.107s) [PreProcessWorker] ERR| OIDN device creation failed: invalid physical device ID: 1
2024-02-04 08:07:38.919 (1293.107s) [PreProcessWorker] ERR| Failed to create the open image denoiser, disabling AI denoise.What's that all about?
I'm gonna go play with this now!
Thanks for the update.
@unknownuser said:
2024-02-04 08:07:38.919 (1293.107s) [PreProcessWorker] ERR| OIDN device creation failed: invalid physical device ID: 1
2024-02-04 08:07:38.919 (1293.107s) [PreProcessWorker] ERR| Failed to create the open image denoiser, disabling AI denoise.
This still looks fishy, do you mind sending me the full log file? This means AI denoise is not working, which is one of Rayscaper's selling points... So would be great if I could fix that.
Cheers,
Thomas