sketchucation logo sketchucation
    • Login
    Oops, your profile's looking a bit empty! To help us tailor your experience, please fill in key details like your SketchUp version, skill level, operating system, and more. Update and save your info on your profile page today!
    🛣️ Road Profile Builder | Generate roads, curbs and pavements easily Download

    Rayscaper bugsplat.

    Scheduled Pinned Locked Moved WIP
    7 Posts 3 Posters 100 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Mike AmosM Offline
      Mike Amos
      last edited by

      Rendering another scene, tried to change light value and bugsplat/Crash #190663.

      P 1 Reply Last reply Reply Quote 0
      • P Online
        pixelcruncher Extension Creator @Mike Amos
        last edited by

        @Mike-Amos

        Thanks for reporting!

        Unfortunately, the bug splat number is a SketchUp thing; AFAIK, plugin developers cannot access that mechanism to get diagnostics about their plugins.

        • Is the crash reproducible? By changing a light value, do you mean changing a value in the Rayscaper lights tab?
        • Which version of Rayscaper are you currently running?
        • If this would happen again, do you mind sending me the log file SUEX_Rayscaper.log?

        Rayscaper creates a log file in the application data directory named SUEX_Rayscaper.log. For example C:\Users\Thomas\AppData\Roaming\Rayscaper. To find the application directory, you can use explorer on Window, and type %AppData% in the address bar. Make sure to send us this log file.

        I received a similar report from Rich that he ran into a crash while changing light values, so I'm keeping an eye on this.

        Thanks,
        Thomas

        I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

        Mike AmosM 1 Reply Last reply Reply Quote 0
        • Mike AmosM Offline
          Mike Amos @pixelcruncher
          last edited by

          @pixelcruncher

          It only happened the once, not reproducable I'm afraid.

          P 1 Reply Last reply Reply Quote 0
          • P Online
            pixelcruncher Extension Creator @Mike Amos
            last edited by

            @Mike-Amos Thanks for reporting back, will keep an eye out an continue to fix bugs. Eventually those crashes surface, and we’ll fix them.

            I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

            Mike AmosM 1 Reply Last reply Reply Quote 0
            • Mike AmosM Offline
              Mike Amos @pixelcruncher
              last edited by

              @pixelcruncher

              I have to say that there were lots of textures that did nothing, attached nowhere and were just bloating the file. A possible cause.

              I have cleaned the model several times and will report back when it is retextured and re rendered to see if anything changes.

              1 Reply Last reply Reply Quote 0
              • K Offline
                Krass
                last edited by Krass

                Hello, I'm testing rayscaper and I'm very interested in your program, but as soon as I click on “settings” sketchup 2022 crashes. Thanks for your advice

                Krass

                P 1 Reply Last reply Reply Quote 0
                • P Online
                  pixelcruncher Extension Creator @Krass
                  last edited by

                  @Krass Thanks for your interest. Which settings menu are you referring to? The one in Rayscaper.

                  f1216d55-1a08-4a83-8103-75e8c5cd09e9-image.png

                  I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post
                  Buy SketchPlus
                  Buy SUbD
                  Buy WrapR
                  Buy eBook
                  Buy Modelur
                  Buy Vertex Tools
                  Buy SketchCuisine
                  Buy FormFonts

                  Advertisement