Hi Hal and FlexTools developer, here to report a strange issue.
One of my students had flextools installed without any problems. Then she happened to leave her noteebook disconnected from power so the pc auto-shut down. From the following power-on, she gets this message when starting SKP 2020:
Error: #<JSON::ParserError: 765: unexpected token at ''>
C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/json/common.rb:156:in parse' C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/json/common.rb:156:in parse'
C:/Program Files/SketchUp/SketchUp 2020/Tools/RubyStdLib/json/common.rb:335:in load' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6301:in block in filedata'
c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6300:in open' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6300:in filedata'
c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6291:in load' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6414:in filedata'
c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6393:in load' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6810:in fetch_serial'
c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6774:in init' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:6731:in method_missing'
c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:9763:in setup' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:9825:in module:FlexTools'
c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:19:in <module:F3d>' c:/users/lambertini-m/appdata/roaming/sketchup/sketchup 2020/sketchup/plugins/f3d_flextools/main.rbe:18:in <main>'
C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in eval' C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in require'
C:/Program Files/SketchUp/SketchUp 2020/Tools/extensions.rb:197:in load' C:/Users/lambertini-m/AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/f3d_flextools.rb:17:in register_extension'
Basically, the rbz installs without errors BUT I get no toolbars, although FlexTools is present in the list of the installed extensions.
I tried uninstalling the plugin, uninstalling SKP, repairing SKP, running CCleaner after uninstall, installing SU2021, but the issue still remains, so I believe it's not related to SKP but maybe to some registry key I suppose has been corrupted during the auto-shut down.... But I'm no expert, that's only an hypothesis....
Could you help me out solving this problem? Thanks in advance!
thanks a lot Phil!


