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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • S Offline
      shagrat @TIG
      last edited by

      @TIG I've downloaded the latest version and get the following message:

      18d96cc2-b120-43c7-a18d-362c57d2f2a7-image.png

      The file I'm trying to import is this:
      e50db7ae-4567-43e7-a297-0382c9823dbb-image.png

      Hope someone can help as I have 40 of these components to import (or I have to draw them from scratch in SketchUp ☹

      Cheers

      TIGT samuel_tS 2 Replies Last reply Reply Quote 0
      • TIGT Offline
        TIG Moderator @shagrat
        last edited by

        @shagrat
        At least you're getting new errors !!
        Hopefully @samuel_t can comment asap...

        TIG

        1 Reply Last reply Reply Quote 0
        • V Offline
          vadhome
          last edited by

          Hi! The extension does not work on MacOS Ventura M2 . How to install it correctly?!error.jpg

          samuel_tS 2 Replies Last reply Reply Quote 0
          • S Offline
            sashapepperspray @sashapepperspray
            last edited by

            @sashapepperspray
            I have installed an older version of the plugin (1.1.9) and I now can do poligon reduction, but I can't import, I get the following error messageScreenshot 2024-11-21 201114.png Screenshot 2024-11-21 201155.png
            do you have any ideas?

            samuel_tS 1 Reply Last reply Reply Quote 0
            • E Offline
              esthery Newcomers
              last edited by

              image.png

              getting this error.. any solution?

              1 Reply Last reply Reply Quote 0
              • samuel_tS Offline
                samuel_t @shagrat
                last edited by samuel_t

                @shagrat Sorry, I didn't see your posts. I think it's too late now...

                This issue could be related to importing a model from a remote server (here \\fileserver).

                1 Reply Last reply Reply Quote 0
                • samuel_tS Offline
                  samuel_t @vadhome
                  last edited by

                  @vadhome Hi! Someone else reported an issue importing CAD files (such as STEP) on macOS with Universal Importer. I plan to rent a Mac to investigate...

                  1 Reply Last reply Reply Quote 0
                  • samuel_tS Offline
                    samuel_t @sashapepperspray
                    last edited by

                    @sashapepperspray, @esthery Can you please send me (in private if you prefer) the source model you're trying to import?

                    S 1 Reply Last reply Reply Quote 0
                    • S Offline
                      sashapepperspray @samuel_t
                      last edited by

                      @samuel_t Any model I try doesn't work, but here is onejuggler.obj

                      samuel_tS 1 Reply Last reply Reply Quote 0
                      • MikeG73M Offline
                        MikeG73
                        last edited by

                        The importer does not seem to except .blend files either

                        Cheers!

                        samuel_tS 1 Reply Last reply Reply Quote 0
                        • samuel_tS Offline
                          samuel_t @sashapepperspray
                          last edited by samuel_t

                          @sashapepperspray Thanks for the example model file! I successfully imported it with Universal Importer v1.2.6.
                          Something goes wrong on your system... 😕 You can try once again to reinstall the Microsoft Visual C++ library.

                          1 Reply Last reply Reply Quote 0
                          • samuel_tS Offline
                            samuel_t @MikeG73
                            last edited by

                            @MikeG73 I'm not sure to understand you.

                            Universal Importer isn't compatible with recent .blend files but this may change in the future 🙂

                            1 Reply Last reply Reply Quote 0
                            • samuel_tS Offline
                              samuel_t @vadhome
                              last edited by

                              @vadhome I rented a Mac Mini M1 for 24H but I couldn't reproduce the bug shown in your screenshot, at least with macOS Sonoma 14.6.1. However, SketchUp 2025 crashed several times randomly when placing the model to import. I need to investigate further...

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                brianroy2 Newcomers
                                last edited by

                                Hi Samuel using a Mac Air Running Sequoia 15.1.1 when I am trying to convert a STEP file I am getting this error message

                                Screenshot 2025-03-21 at 5.52.35 PM.png

                                samuel_tS 1 Reply Last reply Reply Quote 0
                                • samuel_tS Offline
                                  samuel_t @brianroy2
                                  last edited by

                                  @brianroy2

                                  Hi, thanks for your bug report.

                                  I would be interested to have a copy of this STEP file (in private if you prefer) to confirm or not if this issue is macOS-specific 🤔

                                  How did you install Universal Importer, using the Extension Manager or another method?

                                  Could you please open the Terminal app on your Mac, paste the two commands below (one after the other), and send me their output?

                                  xattr "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv"

                                  "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv" --system-info

                                  1 Reply Last reply Reply Quote 0
                                  • pilouP Offline
                                    pilou
                                    last edited by pilou

                                    Hello
                                    ça faisait longtemps! 🙂 SketchUp Make 2017
                                    J'ai fait marché le plugin avec des modèles FBX réalisés avec le Free Tripo AI!
                                    En Retopologie basse résolution Game Asset (3000) pas de problème!
                                    A la résolution du dessus, (Low 5000) je n'ai pas la proposition de réduction des polygones dans Universal Importer!
                                    Et donc mon écran reste noir! Et cela échoue!
                                    Y a-t-il un nombre maximum en entrée ?

                                    Merci d'avance des conseils! 🙂
                                    mon modèle :
                                    https://www.tripo3d.ai/app/model/d122e434-c32d-4bac-adaa-1d47968dd18f

                                    Le modèle donné par Tripo
                                    Nickel_Robot_Tripo.jpg

                                    Mon propre modèle
                                    Nickel_Tractor2.jpg

                                    Frenchy Pilou
                                    Is beautiful that please without concept!
                                    My Little site :)

                                    samuel_tS 1 Reply Last reply Reply Quote 0
                                    • samuel_tS Offline
                                      samuel_t @pilou
                                      last edited by

                                      @pilou Hello, how have you been since then?

                                      I haven't set any hard limits in the Universal Importer plugin code... However, depending on your machine's specifications (especially the amount of system RAM), the import may be slow or even fail.

                                      Or maybe the second retopology generates an invalid model.

                                      Can you please send me the files directly in both resolutions? Because I don't wish to spend Tripo credits 😅

                                      1 Reply Last reply Reply Quote 0
                                      • pilouP Offline
                                        pilou
                                        last edited by pilou

                                        @samuel_t
                                        Med resolution (who don't works)
                                        https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_a8a4796d-366a-45ec-b815-09b229a99bbd__2_.fbx

                                        Low resolution who works
                                        https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_c35581b0-d804-4224-990b-b31022f0afd8.fbx

                                        Maybe the textures...
                                        https://moiscript.weebly.com/uploads/3/9/3/8/3938813/uir-source.fbx

                                        But maybe sure on my latop 12 years old there is only 8G Hard Memory! 🙂

                                        Frenchy Pilou
                                        Is beautiful that please without concept!
                                        My Little site :)

                                        1 Reply Last reply Reply Quote 0
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