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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • samuel_tS Offline
      samuel_t @vadhome
      last edited by

      @vadhome Hi! Someone else reported an issue importing CAD files (such as STEP) on macOS with Universal Importer. I plan to rent a Mac to investigate...

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      • samuel_tS Offline
        samuel_t @sashapepperspray
        last edited by

        @sashapepperspray, @esthery Can you please send me (in private if you prefer) the source model you're trying to import?

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        • S Offline
          sashapepperspray @samuel_t
          last edited by

          @samuel_t Any model I try doesn't work, but here is onejuggler.obj

          samuel_tS 1 Reply Last reply Reply Quote 0
          • MikeG73M Offline
            MikeG73
            last edited by

            The importer does not seem to except .blend files either

            Cheers!

            samuel_tS 1 Reply Last reply Reply Quote 0
            • samuel_tS Offline
              samuel_t @sashapepperspray
              last edited by samuel_t

              @sashapepperspray Thanks for the example model file! I successfully imported it with Universal Importer v1.2.6.
              Something goes wrong on your system... 😕 You can try once again to reinstall the Microsoft Visual C++ library.

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              • samuel_tS Offline
                samuel_t @MikeG73
                last edited by

                @MikeG73 I'm not sure to understand you.

                Universal Importer isn't compatible with recent .blend files but this may change in the future 🙂

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                • samuel_tS Offline
                  samuel_t @vadhome
                  last edited by

                  @vadhome I rented a Mac Mini M1 for 24H but I couldn't reproduce the bug shown in your screenshot, at least with macOS Sonoma 14.6.1. However, SketchUp 2025 crashed several times randomly when placing the model to import. I need to investigate further...

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                  • B Offline
                    brianroy2 Newcomers
                    last edited by

                    Hi Samuel using a Mac Air Running Sequoia 15.1.1 when I am trying to convert a STEP file I am getting this error message

                    Screenshot 2025-03-21 at 5.52.35 PM.png

                    samuel_tS 1 Reply Last reply Reply Quote 0
                    • samuel_tS Offline
                      samuel_t @brianroy2
                      last edited by

                      @brianroy2

                      Hi, thanks for your bug report.

                      I would be interested to have a copy of this STEP file (in private if you prefer) to confirm or not if this issue is macOS-specific 🤔

                      How did you install Universal Importer, using the Extension Manager or another method?

                      Could you please open the Terminal app on your Mac, paste the two commands below (one after the other), and send me their output?

                      xattr "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv"

                      "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv" --system-info

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                      • pilouP Offline
                        pilou
                        last edited by pilou

                        Hello
                        ça faisait longtemps! 🙂 SketchUp Make 2017
                        J'ai fait marché le plugin avec des modèles FBX réalisés avec le Free Tripo AI!
                        En Retopologie basse résolution Game Asset (3000) pas de problème!
                        A la résolution du dessus, (Low 5000) je n'ai pas la proposition de réduction des polygones dans Universal Importer!
                        Et donc mon écran reste noir! Et cela échoue!
                        Y a-t-il un nombre maximum en entrée ?

                        Merci d'avance des conseils! 🙂
                        mon modèle :
                        https://www.tripo3d.ai/app/model/d122e434-c32d-4bac-adaa-1d47968dd18f

                        Le modèle donné par Tripo
                        Nickel_Robot_Tripo.jpg

                        Mon propre modèle
                        Nickel_Tractor2.jpg

                        Frenchy Pilou
                        Is beautiful that please without concept!
                        My Little site :)

                        samuel_tS 1 Reply Last reply Reply Quote 0
                        • samuel_tS Offline
                          samuel_t @pilou
                          last edited by

                          @pilou Hello, how have you been since then?

                          I haven't set any hard limits in the Universal Importer plugin code... However, depending on your machine's specifications (especially the amount of system RAM), the import may be slow or even fail.

                          Or maybe the second retopology generates an invalid model.

                          Can you please send me the files directly in both resolutions? Because I don't wish to spend Tripo credits 😅

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                          • pilouP Offline
                            pilou
                            last edited by pilou

                            @samuel_t
                            Med resolution (who don't works)
                            https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_a8a4796d-366a-45ec-b815-09b229a99bbd__2_.fbx

                            Low resolution who works
                            https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_c35581b0-d804-4224-990b-b31022f0afd8.fbx

                            Maybe the textures...
                            https://moiscript.weebly.com/uploads/3/9/3/8/3938813/uir-source.fbx

                            But maybe sure on my latop 12 years old there is only 8G Hard Memory! 🙂

                            Frenchy Pilou
                            Is beautiful that please without concept!
                            My Little site :)

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