[Plugin] Universal Importer - v1.2.6 - 30 July 2024
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@sashapepperspray
Can you please confirm that the latest Visual C++ Redistributable x64 is installed on your Windows? Here is a reference screenshot:
Hypothesis: You have a security software that blocks the Assimp executable (assimp.exe) when it tries to access the file system
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@samuel_t I have the laset visual c++ installed. Do you know how I could fix this security problem?
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@sashapepperspray
The security software is just a clue, I don't know if that's the issue.Using the Windows File Explorer, can you please access this folder:
C:\Users\tenen\AppData\Roaming\SketchUp\SketchUp 2024\SketchUp\Plugins\universal_importer\Applications\Assimp\Win
Run assimp.exe and then report to this thread any errors you see.
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@samuel_t nothing happens, a screen pops up for half a second, but disappears, and that is it.
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Hello,
I've installed Universal Importer 1.2.6 llast July in order to use it with SketchUp Make 2017 (I'm not a PRO, just for Hobby).I try to use it today and I face this error, even after a reinstall of UI 1.2.6
I'm running
Windows 11 Professionnel -
Hi, I'm having a similar issue with this extension, I just get an error message (below) when I try to import a step file. This is the first time I've tried using this extension.
Any help would be greatly appreciated. I have a whole bunch of components to import from a customer (I'm designing an assembly machine for him).
Really hope you can help as it takes forever to draw them from scratch.
Many thanks.
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@shagrat
I'm sure samuel will chip in...
In the meanwhile...
The error message refers to v1.2.4 - there is a newer version v1.2.6
Also the error message relates to the import of an STP file as an OBJ file - you say in your text it was a STeP file [AP203/214 an 242 are supported]
It will help samuel if you clarify exactly what file-type you are trying to import and how you are doing it...
Meanwhile install the newest version of the extension... -
@TIG I've downloaded the latest version and get the following message:
The file I'm trying to import is this:
Hope someone can help as I have 40 of these components to import (or I have to draw them from scratch in SketchUp
Cheers
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Hi! The extension does not work on MacOS Ventura M2 . How to install it correctly?!
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@sashapepperspray
I have installed an older version of the plugin (1.1.9) and I now can do poligon reduction, but I can't import, I get the following error message
do you have any ideas? -
getting this error.. any solution?
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@shagrat Sorry, I didn't see your posts. I think it's too late now...
This issue could be related to importing a model from a remote server (here
\\fileserver). -
@vadhome Hi! Someone else reported an issue importing CAD files (such as STEP) on macOS with Universal Importer. I plan to rent a Mac to investigate...
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@sashapepperspray, @esthery Can you please send me (in private if you prefer) the source model you're trying to import?
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@samuel_t Any model I try doesn't work, but here is onejuggler.obj
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The importer does not seem to except .blend files either
Cheers!
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@sashapepperspray Thanks for the example model file! I successfully imported it with Universal Importer v1.2.6.
Something goes wrong on your system...
You can try once again to reinstall the Microsoft Visual C++ library. -
@MikeG73 I'm not sure to understand you.
Universal Importer isn't compatible with recent .blend files but this may change in the future
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@vadhome I rented a Mac Mini M1 for 24H but I couldn't reproduce the bug shown in your screenshot, at least with macOS Sonoma 14.6.1. However, SketchUp 2025 crashed several times randomly when placing the model to import. I need to investigate further...
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