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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • S Offline
      sashapepperspray @samuel_t
      last edited by

      @samuel_t nothing happens, a screen pops up for half a second, but disappears, and that is it.

      S 1 Reply Last reply Reply Quote 0
      • C Offline
        cuagn
        last edited by

        Hello,
        I've installed Universal Importer 1.2.6 llast July in order to use it with SketchUp Make 2017 (I'm not a PRO, just for Hobby).

        I try to use it today and I face this error, even after a reinstall of UI 1.2.6

        alt text

        I'm running
        Windows 11 Professionnel

        1 Reply Last reply Reply Quote 0
        • S Offline
          shagrat @samuel_t
          last edited by

          Hi, I'm having a similar issue with this extension, I just get an error message (below) when I try to import a step file. This is the first time I've tried using this extension.
          4e388390-e0bc-4c6b-9f6b-687e787f1b1e-image.png

          Any help would be greatly appreciated. I have a whole bunch of components to import from a customer (I'm designing an assembly machine for him).

          Really hope you can help as it takes forever to draw them from scratch.

          Many thanks.

          TIGT 1 Reply Last reply Reply Quote 0
          • TIGT Offline
            TIG Moderator @shagrat
            last edited by TIG

            @shagrat
            I'm sure samuel will chip in...
            In the meanwhile...
            The error message refers to v1.2.4 - there is a newer version v1.2.6
            Also the error message relates to the import of an STP file as an OBJ file - you say in your text it was a STeP file [AP203/214 an 242 are supported]
            It will help samuel if you clarify exactly what file-type you are trying to import and how you are doing it...
            Meanwhile install the newest version of the extension...

            TIG

            S 1 Reply Last reply Reply Quote 0
            • S Offline
              shagrat @TIG
              last edited by

              @TIG I've downloaded the latest version and get the following message:

              18d96cc2-b120-43c7-a18d-362c57d2f2a7-image.png

              The file I'm trying to import is this:
              e50db7ae-4567-43e7-a297-0382c9823dbb-image.png

              Hope someone can help as I have 40 of these components to import (or I have to draw them from scratch in SketchUp ☹

              Cheers

              TIGT samuel_tS 2 Replies Last reply Reply Quote 0
              • TIGT Offline
                TIG Moderator @shagrat
                last edited by

                @shagrat
                At least you're getting new errors !!
                Hopefully @samuel_t can comment asap...

                TIG

                1 Reply Last reply Reply Quote 0
                • V Offline
                  vadhome
                  last edited by

                  Hi! The extension does not work on MacOS Ventura M2 . How to install it correctly?!error.jpg

                  samuel_tS 2 Replies Last reply Reply Quote 0
                  • S Offline
                    sashapepperspray @sashapepperspray
                    last edited by

                    @sashapepperspray
                    I have installed an older version of the plugin (1.1.9) and I now can do poligon reduction, but I can't import, I get the following error messageScreenshot 2024-11-21 201114.png Screenshot 2024-11-21 201155.png
                    do you have any ideas?

                    samuel_tS 1 Reply Last reply Reply Quote 0
                    • E Offline
                      esthery Newcomers
                      last edited by

                      image.png

                      getting this error.. any solution?

                      1 Reply Last reply Reply Quote 0
                      • samuel_tS Offline
                        samuel_t @shagrat
                        last edited by samuel_t

                        @shagrat Sorry, I didn't see your posts. I think it's too late now...

                        This issue could be related to importing a model from a remote server (here \\fileserver).

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                        • samuel_tS Offline
                          samuel_t @vadhome
                          last edited by

                          @vadhome Hi! Someone else reported an issue importing CAD files (such as STEP) on macOS with Universal Importer. I plan to rent a Mac to investigate...

                          1 Reply Last reply Reply Quote 0
                          • samuel_tS Offline
                            samuel_t @sashapepperspray
                            last edited by

                            @sashapepperspray, @esthery Can you please send me (in private if you prefer) the source model you're trying to import?

                            S 1 Reply Last reply Reply Quote 0
                            • S Offline
                              sashapepperspray @samuel_t
                              last edited by

                              @samuel_t Any model I try doesn't work, but here is onejuggler.obj

                              samuel_tS 1 Reply Last reply Reply Quote 0
                              • MikeG73M Offline
                                MikeG73
                                last edited by

                                The importer does not seem to except .blend files either

                                Cheers!

                                samuel_tS 1 Reply Last reply Reply Quote 0
                                • samuel_tS Offline
                                  samuel_t @sashapepperspray
                                  last edited by samuel_t

                                  @sashapepperspray Thanks for the example model file! I successfully imported it with Universal Importer v1.2.6.
                                  Something goes wrong on your system... 😕 You can try once again to reinstall the Microsoft Visual C++ library.

                                  1 Reply Last reply Reply Quote 0
                                  • samuel_tS Offline
                                    samuel_t @MikeG73
                                    last edited by

                                    @MikeG73 I'm not sure to understand you.

                                    Universal Importer isn't compatible with recent .blend files but this may change in the future 🙂

                                    1 Reply Last reply Reply Quote 0
                                    • samuel_tS Offline
                                      samuel_t @vadhome
                                      last edited by

                                      @vadhome I rented a Mac Mini M1 for 24H but I couldn't reproduce the bug shown in your screenshot, at least with macOS Sonoma 14.6.1. However, SketchUp 2025 crashed several times randomly when placing the model to import. I need to investigate further...

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        brianroy2 Newcomers
                                        last edited by

                                        Hi Samuel using a Mac Air Running Sequoia 15.1.1 when I am trying to convert a STEP file I am getting this error message

                                        Screenshot 2025-03-21 at 5.52.35 PM.png

                                        samuel_tS 1 Reply Last reply Reply Quote 0
                                        • samuel_tS Offline
                                          samuel_t @brianroy2
                                          last edited by

                                          @brianroy2

                                          Hi, thanks for your bug report.

                                          I would be interested to have a copy of this STEP file (in private if you prefer) to confirm or not if this issue is macOS-specific 🤔

                                          How did you install Universal Importer, using the Extension Manager or another method?

                                          Could you please open the Terminal app on your Mac, paste the two commands below (one after the other), and send me their output?

                                          xattr "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv"

                                          "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv" --system-info

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                                          • pilouP Offline
                                            pilou
                                            last edited by pilou

                                            Hello
                                            ça faisait longtemps! 🙂 SketchUp Make 2017
                                            J'ai fait marché le plugin avec des modèles FBX réalisés avec le Free Tripo AI!
                                            En Retopologie basse résolution Game Asset (3000) pas de problème!
                                            A la résolution du dessus, (Low 5000) je n'ai pas la proposition de réduction des polygones dans Universal Importer!
                                            Et donc mon écran reste noir! Et cela échoue!
                                            Y a-t-il un nombre maximum en entrée ?

                                            Merci d'avance des conseils! 🙂
                                            mon modèle :
                                            https://www.tripo3d.ai/app/model/d122e434-c32d-4bac-adaa-1d47968dd18f

                                            Le modèle donné par Tripo
                                            Nickel_Robot_Tripo.jpg

                                            Mon propre modèle
                                            Nickel_Tractor2.jpg

                                            Frenchy Pilou
                                            Is beautiful that please without concept!
                                            My Little site :)

                                            samuel_tS 1 Reply Last reply Reply Quote 0
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