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Get Link for Official Sketchup Bug Reporting

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • V Offline
    victor hugo
    last edited by 10 Jan 2014, 23:49

    Thanks TIG.

    The one that gives the splat is "Fredo6: Joint Push Pull Interactive v3.1a"
    is there a way to recover to previous version?

    Thanks for your reply.

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    • T Offline
      TIG Moderator
      last edited by 11 Jan 2014, 11:25

      The tool itself is NOT known to cause issues.
      Have you also got and installed the very latest Lib for Fredo's tools - available from the PluginStore http://sketchucation.com/pluginstore?pln=LibFredo6

      Works fine for me and many other users...
      It it's still failing with that latest Lib in tandem... then it might be 'innocent', BUT clashing with a 'less kindly' script...

      Do you have any of the known quarantined/rogues loading too ?
      SketchyPhysics, some Vray betas, older Podiums, Matchbox, etc...
      If so, try again without those...

      TIG

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      • V Offline
        victor hugo
        last edited by 13 Jan 2014, 08:15

        I have other plugins from Fredo and the Joint Push Pull Interactive v3.1a is the one not working, it was ok before this version and I can't go back to previous one..

        I don't have any quarantined ones I saw the quarantined topic already.

        Thanks.

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        • S Offline
          slbaumgartner
          last edited by 6 Feb 2014, 01:49

          @thomthom said:

          Use this link:
          http://help.sketchup.com/en/contact

          to make official bug reports to SketchUp

          When I submit the form at this link I get back an error message about invalid login, despite the fact that the form says nothing about needing a login and has no place to put one!

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          • T Offline
            tt_su
            last edited by 7 Feb 2014, 12:01

            That form is no longer active. Instead go via: http://help.sketchup.com/en/contact

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            • S Offline
              slbaumgartner
              last edited by 7 Feb 2014, 13:24

              @tt_su said:

              That form is no longer active. Instead go via: http://help.sketchup.com/en/contact

              They should take it down if it is defunct!

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              • T Offline
                tt_su
                last edited by 7 Feb 2014, 14:10

                It will be. No one knew that existed any more.

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                • P Offline
                  pgarmyn
                  last edited by 21 Apr 2014, 19:59

                  The official forum to post a bug.
                  Looking to other posts on this forum... I have not the impression that the SU team is on this forum.
                  My bug report on the official SU forum :
                  https://productforums.google.com/forum/m/#!category-topic/sketchup/sketchup-pro/ZEGIk9xpp6U
                  On sketchucation :
                  http://sketchucation.com/forums/viewtopic.php?f=11%26amp;t=57365%26amp;p=521587#p521587

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