Thanks,
We've been trying to figure out how to make our websites more friendly for users.
Someone suggested that our forum posts would be better if we had a photo for our avatar rather then the avatar we are currently using. Also, there has been some debate as to whether we should do more support here on the SketchUcation Forum, (since people don't have to join and watch multiple forums - one for SketchUp and another for the Render Plus add-ons).
Some people just don't like the Wiki approach to documentation. We find it very convenient, because it is so very easy to add things to the documentation. When we get a query that someone doesn't understand something, we can update the Wiki very, very quickly. For instance, I changed all the pages in the Bump Map section (6 different pages) yesterday as I reviewed them when posting the link to them.
SU Podium can be very easy to use - since it has a single dialog - and only allows a couple of settings - illumination and reflection. Our lighting model, for example, can be very complex - predefined light bulbs, automatic illumination from SketchUp light components, pre-defined lights on the 3D Warehouse, a wizard to create ceiling, floor and table lamps, and finally, user defined lights using glowing materials or glowing faces. Then when you define a glowing face, you can use several lighting models - omni directional, diffuse one sided, directional, or spot effect. The problem with offering powerful options for how to do something is that it makes the product more and more complex.
I would appreciate any criticisms or suggestions you or anyone else may have.