I'm a blunt Englishman and I feel I'm going to cause offence, but I'll say it anyway.
@unknownuser said:
I'm now running these online seminars at a modest price compared to live computer lab training.
It might be a modest price compared to live computer lab training, but your costs are modest compared to live computer lab training. You have many more potential customers throughout the world by webinar training than you would offering lab training.
@unknownuser said:
I did the first one yesterday and the registration was small: Only a single individual. Hardly worth my while financially but it was a commtment and I talked and taught for 7 hours.
This might be an indication that it's not going to be a successful venture on your part, or not one that is worth your time for the return.
@unknownuser said:
It was pretty clear that they opted to use speakers and a microphone instead of a headset and as a result, the guys boss could hear everything that I was saying and was able to sit behind him and watch the whole session. I could hear him in the background.
Maybe the reason the boss was sat behind the bloke wasn't because he was trying to get a lesson for free, but he was checking out the quality of the teaching so he could put 20 other members of his firm through your training in the next few weeks.
You say that he was able to sit behind him and watch the whole lesson, but is that what actually happened? And maybe it wasn't your lesson that he was watching, but the increasing skills of his staff member.
Let me put it this way, if you're the boss and you're interested in learning Sketchup, are you really going to do it by putting a staff member on the seminar and sit behind him, or are you going to just sign up for the seminar yourself?
@unknownuser said:
I just had a student sign up for my next one and she at least was honest and informed me that there will be a group of 7 of them sitting in on the session and asking if that would be okay. I told her that I thank her for her honesty but that it isn't okay. This is the way I feed my children.
So if this student decides that she cannot afford to pay for the webinar by herself and opts out, how much food will your children be getting with that $0?
I can understand that giving a seminar to a group of 7 rather than 1-1 will be more work on your part, but it will also be the case that the group of 7 won't be getting the same return that they would be getting as lone users. Maybe you could work out a new price scale so that groups could receive your training for a higher fee.
I have massive respect for you for trying this venture and the skills you must have to try this, but I get the feeling that your attitude of feeling cheated by your clients may be damaging your business. (If I was your customers boss and I was considering putting more people through your training I'd certainly decide against it after seeing this thread)Seeing as it's such a new experience maybe you shouldn't be looking at it as people cheating you out of fees, but as a way of advertising your business to many more people. 6 people sat watching one up front on the computer simply aren't going to learn anything near as much as they would if it was 1-1. Maybe a few of them will sign up in future for 1-1 training because they've seen it's worth it with the group.
Having a group of seven students watch your seminar could bring in a massive return for you while just teaching that one student 1-1 could mean you get no credit whatsoever. Just imagine that those seven students go on to create work far superior to their friends at college. The news that the learnt their skills through you may bring plenty of new customers your way. But if one lone student goes to the expense of paying for the training themselves they are probably going to keep the competitive advantage to themselves.
Good luck with your business. I hope things work out for you.