Open the extension store in sketchup
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Hello,
I am facing the same problem on SKP2025, first time using the extension. Hereafter a video showing the login issue:
https://streamable.com/pxlu8v
I am running SKP 25.0.633 on OSX 12.7.6, Intel MBP 15" 2015.Regards,
Damien -
@Dam303 said in Open the extension store in sketchup:
Hello,
I am facing the same problem on SKP2025, first time using the extension. Hereafter a video showing the login issue:
https://streamable.com/pxlu8v
I am running SKP 25.0.633 on OSX 12.7.6, Intel MBP 15" 2015.Regards,
DamienDo you mind if I reset your password manually and send you the new details via email? So we rule out some stuff?
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Yes you can reset my password.
Regards,
Damien -
Please logout of your account and I'll send login details to the email associated to your account.
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I logged with credentials you provided and still facing the same issue.
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@Dam303 said in Open the extension store in sketchup:
I logged with credentials you provided and still facing the same issue.
OK, we will explore it more and see if we an find a root cause.
Thanks for testing.
If you need to revert to 4.4.1 it is below:
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I just revert to 4.4.1 linked below and this version is working.
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+1 with the same problem, 5.0 keeps asking to login, type username, password click login, it refresh without any mesage back to login again.
install back 4.4.1 login ok. -
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All,
Could you please try again with v5.0? I made some changes at server-side and would like to see if it fixed the problem or not.
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I just tried V5.0 (SKP25 / OSX) and I can now log on correctly. Thanks !
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@Dam303 Thank you very much for reporting the original issue and testing the fix today.
It was a hard-to-fix, nasty issue. Three of us worked on it yesterday, and at last we managed to fix it.
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@Gábor Great , I also tried V5 on SKP25 running WIN10 and it logs correctly too.
thank you for you fast reaction.
Damien
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