[Plugin] Universal Importer - v1.2.6 - 30 July 2024

[samuel_t]

@vadhome I rented a Mac Mini M1 for 24H but I couldn't reproduce the bug shown in your screenshot, at least with macOS Sonoma 14.6.1. However, SketchUp 2025 crashed several times randomly when placing the model to import. I need to investigate further...

[brianroy2]

Hi Samuel using a Mac Air Running Sequoia 15.1.1 when I am trying to convert a STEP file I am getting this error message

[samuel_t]

@brianroy2

Hi, thanks for your bug report.

I would be interested to have a copy of this STEP file (in private if you prefer) to confirm or not if this issue is macOS-specific

How did you install Universal Importer, using the Extension Manager or another method?

Could you please open the Terminal app on your Mac, paste the two commands below (one after the other), and send me their output?

xattr "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv"

"/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv" --system-info

[pilou]

Hello
ça faisait longtemps! SketchUp Make 2017
J'ai fait marché le plugin avec des modèles FBX réalisés avec le Free Tripo AI!
En Retopologie basse résolution Game Asset (3000) pas de problème!
A la résolution du dessus, (Low 5000) je n'ai pas la proposition de réduction des polygones dans Universal Importer!
Et donc mon écran reste noir! Et cela échoue!
Y a-t-il un nombre maximum en entrée ?

Merci d'avance des conseils!
mon modèle :
https://www.tripo3d.ai/app/model/d122e434-c32d-4bac-adaa-1d47968dd18f

Le modèle donné par Tripo

Mon propre modèle

[samuel_t]

@pilou Hello, how have you been since then?

I haven't set any hard limits in the Universal Importer plugin code... However, depending on your machine's specifications (especially the amount of system RAM), the import may be slow or even fail.

Or maybe the second retopology generates an invalid model.

Can you please send me the files directly in both resolutions? Because I don't wish to spend Tripo credits

[pilou]

@samuel_t
Med resolution (who don't works)
https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_a8a4796d-366a-45ec-b815-09b229a99bbd__2_.fbx

Low resolution who works
https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_c35581b0-d804-4224-990b-b31022f0afd8.fbx

Maybe the textures...
https://moiscript.weebly.com/uploads/3/9/3/8/3938813/uir-source.fbx

But maybe sure on my latop 12 years old there is only 8G Hard Memory!

[Uhlala]

Hi, I have the same message as romanencom with Universal Importer 1.2.6

Any idea? Thanks.

[Uhlala]

@romanencodem Hi, I have the same issue with Universal Importer 1.2.6

Any idea? Thanks.

[BGUERRE]

hello
thank you to provide universal importer to the SU community.
Unfortunately, i did try to dowload .obj file, but get the following error message

OBJ fil is about 16 MO and he was generating by 3D Snap an IOS app.
Any suggestion ?.
thank you
Bruno

[samuel_t]

@BGUERRE Hello,

You're welcome!

Seems there's an issue in .MTL file paired with .OBJ file.
Can you please upload them and send me both (in private if you prefer)?