@steve spicer said:

Any suggestions?

May I ask is it a MAC or Win version we are talking about?

Do you have the latest (4.1.1) version of SketchUcation tools installed? To be sure please download and install the latest version from here: https://sketchucation.com/pluginstore?pln=SketchUcationTools Restart SketchUp and retry.

Does the problem still existing?

Update: Also could you please check if the file C/Users/spilz/AppData/Roaming/SketchUp/SketchUp2021/Sketchup/Plugins/SketchUcation/SCFLicence/Win64_27/SUEX_SCFLibrary.so exists on your hard-drive?

@fpsnyder: Thank you for reporting this issue and sorry for the time it took to fix this issue. I believe in Wrap-R version 2021.1 we have fixed the issue.

Please download the latest version from here: https://wrapr-download.s3.amazonaws.com/WrapR-installer_2021_1.exe

@maxosmedia: Could you please close your SketchUp, erase your Safari cache, and restart SketchUp and Extension store? Is the problem still existing?

@maxosmedia said:

Please tell me what is the reason and how to fix it? ..

Hi,

Thank you for letting us know. It seems to me a recent upgrade to Safari or some other element of the operating system on MAC preventing the the style-sheet (.css) file from loading. Let us 2-3 days to analyze and fix the issue at server-side. I'll update the post when the fix is done.

@abhi_1234 said:

not even used 1 min licence expired

Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

@danielreple said:

"An error has occurred. Try again later."

Hi Danielreple,

Please erase your browser's cache and re-try the purchase. Let us know about the result.

@ntxdave said:

.....looked at the settings and mine already was set to no (that members can send me emails)....

As I mentioned in my previous post I set everybody's to OFF today. If somebody wants to let others to email him/her has to set to ON again.

Sent from my SM-G988B using Tapatalk

Both Eegee and tape3950 have 1 posts on the forums. Therefore they are in the new user's group until they have at least 2 approved posts. People in the new user's group has less permissions, therefore they can't PM or email other users. This is why you are not seeing the envelope icon.

We discussed at SketchUcation this feature and now we set the "Users can contact me by e-mail" option off by default for newly registered members and set everybody's setting off. So if somebody would like to enable others to email him/her, he / she has to permit it by turning "Users can contact me by e-mail" on.

Thank you for the heads up.

We do not know about any database leaks at SketchUcation.com. But as I see at the settings you allowed for other members to email you. With this option set on other members can email you and can see your email address. You can switch this setting off at your User Control Panel:

@majid866 said:

... you never answer them ....

Hi Majid,

Well, sometimes I do! E.g.: now I have answered

Sorry for the delay.

@svanholm said:

Hello
I paid for FredoCorner a few days ago, but I have not recieved a license file yet.
What to do?

Hi,

Fredo re-sent the license to you yesterday. Did you receive it?

@unterluggauer said:

Hi Fredo, I upgrade to 4.0.0. The aktiveprocedure was a little different. OK, over again, I bought a full License. I got a new scflicense. But it doesn´t work again. My computer was always connencted to internet and I´m a skechtuo pro.
I pay yesterday 8,61 EUR and today 16,24 EUR without succses. Im a little bit frustrated. Usually i love your extensions

Hi,

Could you please try to erase the C:\Users\*username*\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file from your computer and try to activate again? (Where *username* is your username)

P.S.: Of course we will refund the price of your RUSH license.

@tiodp said:

i just paid a license of fredocorner extension, but i didn't got any email of link download.

Thank you for your purchase.

SketchUcation licenses usually arrive within 24 hours of the purchase. If after 24 hours the email with the license is still not in your mailbox, please contact us.

As I see you have already activated your purchased FredoCorner license so I assume you have received it.

@fchabot said:

oups thx, so i got the right one, now its showing an error message:

Do you have the latest (4.0.0e) version of the SketchUcation Tools installed? You can download it from here: https://sketchucation.com/pluginstore?pln=SketchUcationTools

@bheast bhoy said:

WILL I BE ALBLE TO OPEN THE IOS SKETCHUP FILE FROM WINDOWS OPERATING SYSTEM SKETCHUP??

The .skp files created by SketchUp are compatible with both Windows and MAC versions of SketchUp. Though you need to be aware that .skp files can be opened only by the same or later versions of SketchUp than the version of the one you created them with. E.g.: You can not open an .skp file saved by SU 2020 as a v2020 .skp with SU 2018.

@johnnygitarr, @filpiw: Bundles deleted.

Hi Majid866,

Welcome to SketchUcation. Could you send me in a private message (PM) the plugin you would like to upload to our Extension Store? Also could you describe in that PM if it is a free or commercial extension?

After reviewing your plugin I can add you to the Extension Authors group.

Best regards,

Gabor

@jonorman said:

Yes yes yes Please delete my bundles Thank you.

Hi Jonorman,

It's done, please check.

@bhanuteja200bc said:

hi gabor, can you delete all my bundles in my sketchucation profile:bhanuteja200bc ..
thanks you

Hi Bhanuteja200bc,

It is done. Please check.

@Einstein: If you mean by nickname your username, it is not possible to change it as it is the unique identifyer of your account. It is possible to register a new account with a new username. It is also possible to erase the account with the current username but it is not possible to change a username.

I'll look into the possibility of increasing image upload size and will inform you about the result.