Problema na instalação ERROR_A04

[nataliaseraos]

@Gábor Hello! I'm having the same problem as Andre, and I've tried all the options suggested earlier to fix it. Even reinstalled sketchup and it keeps happening. Errors B03 ans A_04. Can you help me, please?

[Gábor]

@nataliaseraos Could you send me your signature file (Filename: SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt) and the name of your computer in private? I send you my email address by chat.

[gna young]

Hello! I'm having the same problem as Andre, and I've tried all the options suggested earlier to fix it. Even reinstalled sketchup and it keeps happening. Errors B03 ans A_04. Can you help me, please? e-mail : gna-khy@naver.com

[gna young]

@Gábor Hello! I'm having the same problem as Andre, and I've tried all the options suggested earlier to fix it. Even reinstalled sketchup and it keeps happening. Errors B03 ans A_04. Can you help me, please?

[TIG]

@Gábor needs to become involved...
but these error messages relate to issues with your licensing file - e.g. your Computer's name contains non-ASCII characters that can't be decoded or your User-name is similarly badly formed...

[Rich O Brien]

@gna-young said in Problema na instalação ERROR_A04:

Hello! I'm having the same problem as Andre, and I've tried all the options suggested earlier to fix it. Even reinstalled sketchup and it keeps happening. Errors B03 ans A_04. Can you help me, please?

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[gna young]

@Rich-O-Brien
Fredo6 Plugins Information on 2025-02-06 15:21:58 +0900

• Platform: x64-mswin64_140 - Ruby: 3.2.2
• Sketchup: 24.0.594
• LibFredo6: v15.0a
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.1
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  FredoScale v3.6a

• SCFLicense directory present

  Signature File: 2025-02-05 17:43:55 +0900

Fredo6 Plugins Information on 2025-02-06 15:21:58 +0900

• Platform: x64-mswin64_140 - Ruby: 3.2.2
• Sketchup: 24.0.594
• LibFredo6: v15.0a
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.1
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  FredoScale v3.6a

• SCFLicense directory present

  Signature File: 2025-02-05 17:43:55 +0900

Error: #<SyntaxError:"(eval):2: syntax error, unexpected integer literal, expecting end-of-input\n...ns Information on 2025-02-06 15:21:58 +0900\n... ^~\n">
SketchUp:in `eval'
=> nil

[Rich O Brien]

@gna-young

Please delete SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file in C:\Users\SomeName\AppData\Local\SCF Licenses

Restart SketchUp

If you device has special characters please rename it using only alphanumeric characters.

[gna young]

@Rich-O-Brien I finally solved it~ I was stressed out for two days, but I finally solved it~ I was stressed out for two days, but thank you so much for solving this problemthank you so much for solving this problem

[Rich O Brien]

No probs. Glad its sorted for you

[TIG]

@gna-young
What was your solution ? [for other members who might have similar issues]