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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • S Offline
      sashapepperspray @samuel_t
      last edited by

      @samuel_t I am the administrator, and I have windows 11

      samuel_tS 1 Reply Last reply Reply Quote 0
      • samuel_tS Offline
        samuel_t @sashapepperspray
        last edited by samuel_t

        @sashapepperspray
        Can you please confirm that the latest Visual C++ Redistributable x64 is installed on your Windows? Here is a reference screenshot:

        VC Redist X64.png

        Hypothesis: You have a security software that blocks the Assimp executable (assimp.exe) when it tries to access the file system ๐Ÿค”

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          sashapepperspray @samuel_t
          last edited by

          @samuel_t I have the laset visual c++ installed. Do you know how I could fix this security problem?

          samuel_tS 1 Reply Last reply Reply Quote 0
          • samuel_tS Offline
            samuel_t @sashapepperspray
            last edited by samuel_t

            @sashapepperspray
            The security software is just a clue, I don't know if that's the issue.

            Using the Windows File Explorer, can you please access this folder:

            C:\Users\tenen\AppData\Roaming\SketchUp\SketchUp 2024\SketchUp\Plugins\universal_importer\Applications\Assimp\Win

            Run assimp.exe and then report to this thread any errors you see.

            S 1 Reply Last reply Reply Quote 0
            • S Offline
              sashapepperspray @samuel_t
              last edited by

              @samuel_t nothing happens, a screen pops up for half a second, but disappears, and that is it.

              S 1 Reply Last reply Reply Quote 0
              • C Offline
                cuagn
                last edited by

                Hello,
                I've installed Universal Importer 1.2.6 llast July in order to use it with SketchUp Make 2017 (I'm not a PRO, just for Hobby).

                I try to use it today and I face this error, even after a reinstall of UI 1.2.6

                alt text

                I'm running
                Windows 11 Professionnel

                1 Reply Last reply Reply Quote 0
                • S Offline
                  shagrat @samuel_t
                  last edited by

                  Hi, I'm having a similar issue with this extension, I just get an error message (below) when I try to import a step file. This is the first time I've tried using this extension.
                  4e388390-e0bc-4c6b-9f6b-687e787f1b1e-image.png

                  Any help would be greatly appreciated. I have a whole bunch of components to import from a customer (I'm designing an assembly machine for him).

                  Really hope you can help as it takes forever to draw them from scratch.

                  Many thanks.

                  TIGT 1 Reply Last reply Reply Quote 0
                  • TIGT Offline
                    TIG Moderator @shagrat
                    last edited by TIG

                    @shagrat
                    I'm sure samuel will chip in...
                    In the meanwhile...
                    The error message refers to v1.2.4 - there is a newer version v1.2.6
                    Also the error message relates to the import of an STP file as an OBJ file - you say in your text it was a STeP file [AP203/214 an 242 are supported]
                    It will help samuel if you clarify exactly what file-type you are trying to import and how you are doing it...
                    Meanwhile install the newest version of the extension...

                    TIG

                    S 1 Reply Last reply Reply Quote 0
                    • S Offline
                      shagrat @TIG
                      last edited by

                      @TIG I've downloaded the latest version and get the following message:

                      18d96cc2-b120-43c7-a18d-362c57d2f2a7-image.png

                      The file I'm trying to import is this:
                      e50db7ae-4567-43e7-a297-0382c9823dbb-image.png

                      Hope someone can help as I have 40 of these components to import (or I have to draw them from scratch in SketchUp โ˜น

                      Cheers

                      TIGT samuel_tS 2 Replies Last reply Reply Quote 0
                      • TIGT Offline
                        TIG Moderator @shagrat
                        last edited by

                        @shagrat
                        At least you're getting new errors !!
                        Hopefully @samuel_t can comment asap...

                        TIG

                        1 Reply Last reply Reply Quote 0
                        • V Offline
                          vadhome
                          last edited by

                          Hi! The extension does not work on MacOS Ventura M2 . How to install it correctly?!error.jpg

                          samuel_tS 2 Replies Last reply Reply Quote 0
                          • S Offline
                            sashapepperspray @sashapepperspray
                            last edited by

                            @sashapepperspray
                            I have installed an older version of the plugin (1.1.9) and I now can do poligon reduction, but I can't import, I get the following error messageScreenshot 2024-11-21 201114.png Screenshot 2024-11-21 201155.png
                            do you have any ideas?

                            samuel_tS 1 Reply Last reply Reply Quote 0
                            • E Offline
                              esthery Newcomers
                              last edited by

                              image.png

                              getting this error.. any solution?

                              1 Reply Last reply Reply Quote 0
                              • samuel_tS Offline
                                samuel_t @shagrat
                                last edited by samuel_t

                                @shagrat Sorry, I didn't see your posts. I think it's too late now...

                                This issue could be related to importing a model from a remote server (here \\fileserver).

                                1 Reply Last reply Reply Quote 0
                                • samuel_tS Offline
                                  samuel_t @vadhome
                                  last edited by

                                  @vadhome Hi! Someone else reported an issue importing CAD files (such as STEP) on macOS with Universal Importer. I plan to rent a Mac to investigate...

                                  1 Reply Last reply Reply Quote 0
                                  • samuel_tS Offline
                                    samuel_t @sashapepperspray
                                    last edited by

                                    @sashapepperspray, @esthery Can you please send me (in private if you prefer) the source model you're trying to import?

                                    S 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      sashapepperspray @samuel_t
                                      last edited by

                                      @samuel_t Any model I try doesn't work, but here is onejuggler.obj

                                      samuel_tS 1 Reply Last reply Reply Quote 0
                                      • MikeG73M Offline
                                        MikeG73
                                        last edited by

                                        The importer does not seem to except .blend files either

                                        Cheers!

                                        samuel_tS 1 Reply Last reply Reply Quote 0
                                        • samuel_tS Offline
                                          samuel_t @sashapepperspray
                                          last edited by samuel_t

                                          @sashapepperspray Thanks for the example model file! I successfully imported it with Universal Importer v1.2.6.
                                          Something goes wrong on your system... ๐Ÿ˜• You can try once again to reinstall the Microsoft Visual C++ library.

                                          1 Reply Last reply Reply Quote 0
                                          • samuel_tS Offline
                                            samuel_t @MikeG73
                                            last edited by

                                            @MikeG73 I'm not sure to understand you.

                                            Universal Importer isn't compatible with recent .blend files but this may change in the future ๐Ÿ™‚

                                            1 Reply Last reply Reply Quote 0
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