[Plugin][$] JointPushPull Interactive - v4.8a - 30 Mar 24

[Medness]

Hi, I have purchased licenses of JointPushPull, Curviloft and TopoShaper. When I install these plugins, the activation of Curviloft and TopoShaper goes fine, but JointPushPull gets an error:

When I check my SketchUcation v4.4.0 licenses:

I don't even have it listed

[Rich O Brien]

@Medness You have multiple account and purchased JPP on another account.

Login to that account and release seats

[Medness]

@Rich-O-Brien said in [Plugin][$] JointPushPull Interactive - v4.8a - 30 Mar 24:

You have multiple account and purchased JPP on another account.
Login to that account and release seats

I registered all plugins to the same email address. Where can I see for which account I got the JPP plugin? Can the accounts be merged?

[Rich O Brien]

@Medness Asking where to email license files is not the same as logging into a separate account and puchasing.

I can purchase licenses and ask to send them any email address for convenience. But the license files have to be associated to a user account.

In your instance you have multiple accounts so login to Medness1000 and you'll see JPP there

Merging is not possible.

[fredo6]

@Medness

Actually, the name part of the email address was registered in full lowercase for JointPushPull (versus first letter capitalized for TopoShaper and Curviloft).

I guess the system should be case insensitive to email adress...

[hoverteamph]

@Rich-O-Brien I have also same issue but the problem is the seats that doesnt have check box for releasing are PC is already been dispose. Is there a way where we can force to release this seats? There's a lot on my licensing that are like this please help. Thank you .

[yahyamsy]

Hi, I am just one guy, i don't need 3-seat license. is there a way to get JPP cheaper for one seat only Plz?!!
thanks

[Rich O Brien]

@yahyamsy it is 1 license that has 3 seats/activations to allow a license holder use it on multiple devices.

[Medness]

@hoverteamph did they help you? How do you free up spaces that are unselected for deletion?

[Rich O Brien]

@Medness Update Sketchucation Tools to latest version: https://sketchucation.com/plugin/696-sketchucationtools on all devices to enable online releasing

If you run into issues email us at support[at]sketchucation.com

[aleman_1940]

I have an error with the JointPushPull pluggin, every time i try the "J" Jointpushpull tool appears this error, i have the libfredo6-v16.a and the JointPushPull-v4.8a

I Just wanted to make thicker a simple rectangle, i know i can use the other tools, but why do this error keeps appearing me
What can i do?

[fredo6]

@aleman_1940
I would need to get the model where it is faulty.

Possibly, you may work on tiny faces....

[jskwonb]

This post is deleted!

[TIG]

@jskwonb
Have you tried following the advice in the error-message ?
Have you installed the latest versions of the extension, LibFredo6 and the SketchUcation tools [for the licensing], and restarted Sketchup to sync every thing ?
Also, this kind of error relating to reading a license file often occurs if your computer has not been named following Microsoft's conventions - e.g. its name should contain only ASCII letters and numbers, and a few other common punctuation characters; it should not contain special characters [I note your image's name contains some Asian characters]. You could try renaming your computer ?? Also your PC's user-name has similar restrictions...