[Plugin][$] JointPushPull Interactive - v4.8a - 30 Mar 24

thinhphamkts

Please someone help me with retrieve my license for this!!!
I did active fully on 3 seats although I only have 1 desktop and 1 laptop.
The reason was that I did reinstall my desktop and laptop several times due to softwares clashing.
At that time, I did not release or deactivate my seats.
Therefore, all the 3 seats now stayed in my previous installed windows.
I go to license page (attached image) and see that other plugins have "release" button whilst "Joint Push Pull" doesn't have.

Is there anything to reset my license for "Joint Push Pull"?
I am being desperated now. I contacted to SketchUcation support many times but it seeems they don't take it seriously.
Now my license seems to be useless.

PLEASE HELP!!!

Screenshot 2023-11-20 204539.png

fredo6

@thinhphamkts said:

Is there anything to reset my license for "Joint Push Pull"?
I am being desperated now. I contacted to SketchUcation support many times but it seeems they don't take it seriously.
Now my license seems to be useless.

I did reset all seats of your JPP licenses.
You need to revalidate now.

thinhphamkts

@fredo6 said:

@thinhphamkts said:

Is there anything to reset my license for "Joint Push Pull"?
I am being desperated now. I contacted to SketchUcation support many times but it seeems they don't take it seriously.
Now my license seems to be useless.

I did reset all seats of your JPP licenses.
You need to revalidate now.

WOW,
Thanks a lot! I am really appreciate.

AtlJimK

Just purchased your bundle. I have had your free tools installed in the past under SU2023. After installing the purchased versions only the older versions of your plugin/toolbars show up. I had gone in ext mgr and uninstalled all Fredo tools and then reinstalled them but they still show as the old tools. Appreciate your help. Thanks.

fredo6

@atljimk said:

Just purchased your bundle. I have had your free tools installed in the past under SU2023. After installing the purchased versions only the older versions of your plugin/toolbars show up. I had gone in ext mgr and uninstalled all Fredo tools and then reinstalled them but they still show as the old tools. Appreciate your help. Thanks.

What you show in the screenshot is the new JPP.

So, what is the issue?

frederiqueD

Hi I have followed the different instructions(first Sketchucation 4.3.1 and LibFredo6 4.7a) to installed jointpushpull, I also restarted Sketchup, the tools appear but they do not work. How can I fixe the problem? in my ruby console I got the following message:

Error:
#<LoadError: 5: Access is denied. - C:/Users/Fred/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1748:in tem_context' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1717:in tem_launcher'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:120:in launch_action' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:240:in launch_action'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_jointpushpull/bootstrap_jointpushpull.rbe:87:in launch_action' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_jointpushpull/bootstrap_jointpushpull.rbe:135:in block in declare_command'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1469:in command_invoke' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1449:in block (2 levels) in build_config_commands'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

TIG

@frederiqueD

That error looks like a permissions issue preventing you accessing Fredo's files in the Temp folder...
Try fixing you permissions by closing SketchUp and finding its installer's exe file [usually in Downloads]. Select its icon and right-click > context menu > Run as administrator... When prompted choose 'Repair'.
After it completes retry and see if it's fixed any permissions, and lets you run the tool without problems...

However, this permissions error might be more widely spread...
You could also look at the C:/Users/Fred/AppData/Local/Temp/ folder's properties and reset its security permissions to allow all others [including SketchUp to read/write in that folder and its subfolders...]

Repairing the installation will not adversely affect any installed extensions etc...

frederiqueD

Hi, thank you very much, it works finally after 2 days of trying....

TIG

@frederiqueD

What was the final fix that worked ?

shamsabbas

why is this happening ? can i get some help pls

Rich O Brien

@shamsabbas Please follow the steps in the alert.

Delete signature file at C:\Users\SomeName\AppData\Local\SCF Licenses restart SketchUp and activate license.

TIG

@shamsabbas

Carefully read the error message.
There is a mismatch in your computer-name and the name in the license record.
[Perhaps you have renamed the computer or moved the license from another computer ?
If you have given your user or computer a name that doesn't follow Microsoft's rules that can also created unexpected issues...]

The error message advises you to erase the Signature file and the re-validate the license.

To do this click the Yes button and the folder containing the Signature file will open.
Delete that file [even though it's name says not to !].
This resets your licenses on that computer.

Now restart SketchUp, reopen the licensing dialog and this time the license validation should work.

wharfedale1976

@TIG
@fredo6

The same problem just happened to me.
While other licensed Fredo plugins ran, two plugins (joint push-pull and round-corner plugins) gave errors.
I didn't change the computer name or move the license files.
The interesting thing is that other Fredo plugins work.

How should I go about fixing this problem?

Thanks and Regards

alt text

wharfedale1976

@TIG
@fredo6

The same problem just happened to me.
While other licensed Fredo plugins ran, two plugins (joint push-pull and round-corner plugins) gave errors.
I didn't change the computer name or move the license files.
The interesting thing is that other Fredo plugins work.

How should I go about fixing this problem?

Thanks and Regards

fredo plugins licence.png lisans hatası.png joint push pull.png round corner.png

Rich O Brien

@wharfedale1976
Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

wharfedale1976

@Rich-O-Brien

Fredo6 Plugins Information on 2024-03-23 23:29:13 +0300

Platform: x64-mswin64_140 - Ruby: 2.7.7
Sketchup: 23.1.340
LibFredo6: v14.2a
LibFredo6 Binary loaded
Sketchucation ExtensionStore: 4.3.1
SCFLicense: v6.1a - 72
Fredo6 Plugins

Curviloft v1.9b
Curvizard v2.4b
FredoPortrait v2.8a
FredoScale v3.5a
FredoSketch v1.3a
FredoSpline v2.5a
FredoTools v4.4a
JointPushPull v4.7a
MoveAlignMe v1.2a
RoundCorner v3.3a
ToolsOnSurface v2.5a
TopoShaper v2.6a
VisuHole v1.4b
SCFLicense directory present

Signature File: 2024-01-27 16:19:01 +0300
Curviloft: 2024-01-27 16:19:12 +0300
Curvizard: 2024-01-27 16:20:12 +0300
FredoScale: 2024-01-27 16:20:42 +0300
FredoSpline: 2024-01-27 16:21:06 +0300
ToolsOnSurface: 2024-01-27 16:21:51 +0300
TopoShaper: 2024-01-27 16:22:07 +0300
VisuHole: 2024-01-27 16:22:18 +0300
"Add help menu!"
"create new"
(eval):23: warning: calling URI.open via Kernel#open is deprecated, call URI.open directly or use URI#open

"created"
#Sketchup::Menu:0x000002b1bf9540e8 PİCTURE.png

wharfedale1976

@Rich-O-Brien

I deleted the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file located in the \SCF Licenses folder. And when I reinstalled the licenses of the two plugins that gave the license error, the problem was solved.

Thank you

TIG

@wharfedale1976
Do you have the latest versions downloaded and installed for those Extensions, LibFredo6 and the latest SketchUcation Tools [for the licensing] ?
Please post the errors that you got.
If it says to delete the Signature file have you done that ??
Have you then tried re-validating the licenses etc ?

Rich O Brien

wharfedale1976 said in [Plugin][$] JointPushPull Interactive - v4.4e - 02 Jun 19:

And when I reinstalled the licenses of the two plugins that gave the license error, the problem was solved.

@TIG I believe he rectified the issue by deleting the signature as prompted.

fredo6

NEW RELEASE: JointPushPull Interactive v4.8a - 30 Mar 24

JointPushPull Interactive 4.8a is a major release including:

adjustments for future compatibility

IMPORTANT: JointPushPull 4.8a requires LibFredo6 14.3 or above

See plugin home page of JointPushPull for Download of JointPushPull.

Main Post of the JointPushPull thread on this forum