@olishea said:
So yeah, not all Apple repairs go as smoothly as you claim!
i didn't claim they go smoothly.. i said there are other ways to have a mac fixed besides it being shipped away and wiped clean (in response to juju)
and saying this again:
@unknownuser said:
it's about nearly anything to be said in a mac vs pc argument, there are also valid counterpoints.. from either side.
i'm not arguing 'mac is better'.. i think if you re-read some of what i wrote, you'll see thats not my stance..**
build your own.. right. cheaper, more customizable, more fun if that's what you're into, easier user serviceability (i mean, you built the thing.. swapping out a part should be cake), etcetc.. that's fine and i really don't think people are arguing against that.. but at the same time, you (in general) have to recognize the majority of people don't build their own computers.. it's not as if people don't understand what you're saying and that we need it explained.. just that most people would rather buy a plugnplay electronic.
on the mac side of that, there are people building their own and using osx.. either hackintosh or buy a 4.1 box then pimp it..
probably easier for this stuff to happen with a windows based mindset but it's not the only way nor is it the best way.. to a certain degree, whatever is best for that individual is what's best.
** on the bit about repairs though, i would actually argue mac is better.. but it's not really an argument.. this is year after year from consumer reports and the like:
@unknownuser said:
In our latest reader survey of computer technical support, Apple bested its own scores from last year's survey and walloped other brand-name computer manufacturers.
The company scored far higher than the other big companies for the elements that make for successful online and phone support: ease of contacting staff, clarity of advice, technical knowledge, patience, and time for follow-up.
Apple's in-house technical support service, the Genius Bar, rated as high as support provided by phone or online. Whatever way readers asked for tech helpโby phone (the most common way), online, or in personโApple was also able to solve more computer problems. Independent shops that make custom computers came closest to Apple.
Clearly, there's room for improvement in tech support: 24 to 40 percent of respondents who sought phone or online help from makers of Windows-based computers said the staff's patience, knowledge, or clarity was fair at best.
(though in my experience at least, macs don't break to begin with.. probably most other computers don't break either)