Hi. Im facing an issue with my Vray renderer. It keeps showing me this message that i have attached as a scheenshot. Opened Ruby Console in the Windows menu and it showed me the following message : C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/live_scene/live_scene:267:in launch_render' C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:52:in block in module:GUI' C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:13:in call' C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/gui/commands:13:in block in generate_command' SketchUp:1:in `call' However, I'm unable to understand what is wrong. Kindly advice

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@adeeb88 said: i get error message of the activation for v-ray Thanks ADEEB [image: ?_task=mail&_action=get&_uid=2781&_mbox=INBOX&_part=2] Can't see your image. Seems to be linked to your mailbox. When you post you can upload images to the forum, see the "Upload attachment" tab under the textbox. As for whatever error it is, when it's an activation issue you need to contact ChaosGroup Support. They can help you out with that.