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Activation error

Scheduled Pinned Locked Moved V-Ray
renderpluginsextensions
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  • A Offline
    adeeb88
    last edited by 7 Mar 2012, 04:45

    i try to import the offline activation file and i get this message "unable to import license". im using windows xp 32 bit. please view the attachment file.

    Thanks
    ADEEB


    v-ray error.jpg

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    • A Offline
      andybot
      last edited by 7 Mar 2012, 06:33

      same answer as before ==> contact ChaosGroup for support.

      http://charlottesvillearchitecturalrendering.com/

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      • A Offline
        adeeb88
        last edited by 7 Mar 2012, 07:01

        Hello there,

        i already send to chaos group support and get the reply:

        This error is caused by issues with file permissions. If you are installing as an administrator you may need to repair the permissions for the location:
        C:\ProgramData\ASGVIS

        can anybody tell me how to do this step because i cant find the C:\ProgramData\ASGVIS??

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        • D Offline
          dkendig
          last edited by 7 Mar 2012, 19:58

          If you are unsure how to proceed with instructions you received from our support department, please ask our support department for more details. We even will offer to remotely log in to your computer and fix it for you if we are unable to resolve the issue by providing you with instructions.

          Devin Kendig
          Developer

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