Activation error

adeeb88 · 7 Mar 2012, 04:45

i try to import the offline activation file and i get this message "unable to import license". im using windows xp 32 bit. please view the attachment file.

Thanks
ADEEB

andybot · 7 Mar 2012, 06:33

same answer as before ==> contact ChaosGroup for support.

adeeb88 · 7 Mar 2012, 07:01

Hello there,

i already send to chaos group support and get the reply:

This error is caused by issues with file permissions. If you are installing as an administrator you may need to repair the permissions for the location:
C:\ProgramData\ASGVIS

can anybody tell me how to do this step because i cant find the C:\ProgramData\ASGVIS??

dkendig · 7 Mar 2012, 19:58

If you are unsure how to proceed with instructions you received from our support department, please ask our support department for more details. We even will offer to remotely log in to your computer and fix it for you if we are unable to resolve the issue by providing you with instructions.