Rayscaper New Releases

Krass

Sketchup crashes as soon as I click on "double" in the rendering resolution settings.
and it's systematic

Krass

Regarding the animation, is it in the form of a sequence of images?

majid

I guess it is bkz I use SU 2023... and RS does not support it

Krass

you can't use Rayscaper on your 2023 SU ? If yes do you get the same issue when increasing camera resolution?

Krass

ok, i found it

Krass

To get back to my point about the crash when I change the camera resolution: it doesn't crash on smaller SketchUp files, I've run tests. But it's true that this particular file is quite large, 279 MB.

pixelcruncher

@Krass

Have a look at this guide on how to release seats: https://rayscaper.com/faq/licensing/#how-do-i-release-a-license-seat

pixelcruncher

@Krass, I'm updating my documentation, stay tuned. If I have time this week, I will also try a video.

pixelcruncher

@Krass Yikes, can you get me the logs after a crash happened?

Report a Bug

How to report a Rayscaper bug.

Rayscaper (rayscaper.com)

pixelcruncher

@majid I'm supporting 2026, 2025, 2024. I changed that a couple of releases back.

Krass

Done, I send the bug report

pixelcruncher

@krass - Here's the animation guide: https://rayscaper.com/guides/animation/ - Please let me know if everything is clear, or if there are any issues with the feature, because it's brand new

Krass

Yes, I've already figured out how to render an animation! I'm testing it now.

Krass

Too bad, my first animation attempt crashes after three frames... yet the functions, animation settings, and interface are very well done.
As soon as I minimize the window to show the desktop, it crashes.

Krass

By dragging the Rayscaper window to the bottom of the screen, it seems to be holding... I'll let you know in about an hour and a half.

pixelcruncher

@Krass Sorry about that, it's a brand new feature (implemented two weeks ago), so rough around the edges. It would be great if you could also send the logs for this crash?

Pro tip, first render out a small resolution, low samples per pixel animation. They you get an immediate feel for it without having to wait too long