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    SCFLicense: Extension Licensing on Sketchucation

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    • akynxsA Offline
      akynxs
      last edited by

      Hello! Good night everybody! All right with you?

      A few weeks ago I requested support via email "support@sketchucation.com" to reset all my activations, as I had exceeded the usage limit. Unfortunately I couldn't get help there because the person who helped me was trying to teach me how to deactivate the license, the problem is that even deactivating the license before formatting the computers, it is not deactivating on the "My Licenses" website, it continues as if the machine was activated.

      Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

      My workflow on my college projects is:
      Sketchup2022 (Educational) + V-Ray 5 (Educational)

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        @akynxs said:

        Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

        Please update your devices to Sketchucation Tools 4.3.1

        Link Preview Image
        ExtensionStore | SketchUcation

        3D SketchUp Community for Design and Engineering Professionals.

        favicon

        (sketchucation.com)

        This will enable online release at https://sketchucation.com/webshop/my-licences.php

        Download the free D'oh Book for SketchUp πŸ“–

        1 Reply Last reply Reply Quote 0
        • akynxsA Offline
          akynxs
          last edited by

          @rich o brien said:

          @akynxs said:

          Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

          Please update your devices to Sketchucation Tools 4.3.1

          Link Preview Image
          ExtensionStore | SketchUcation

          3D SketchUp Community for Design and Engineering Professionals.

          favicon

          (sketchucation.com)

          This will enable online release at https://sketchucation.com/webshop/my-licences.php

          I've been using this version for many months, I always update the plugins:

          https://i.imgur.com/IjFIfkF.png

          My licenses have not yet been released, I am unable to finish my college work.

          https://i.imgur.com/rMsEfvY.png

          Could you reset all my licenses?

          https://i.imgur.com/yNtiyRi.png

          My workflow on my college projects is:
          Sketchup2022 (Educational) + V-Ray 5 (Educational)

          1 Reply Last reply Reply Quote 0
          • D Offline
            deigstom
            last edited by

            Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

            Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

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            • fredo6F Offline
              fredo6
              last edited by

              @deigstom said:

              Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

              Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

              I see that you have 2 licenses of RoundCorner, one installed, the other not. Could you PM me the screenshot of the message you get.

              In any case, make sure you upgraded LibFredo6, Sketchucation PluginStore and my plugins to their latest versions.

              1 Reply Last reply Reply Quote 0
              • D Offline
                deigstom
                last edited by

                @fredo6 said:

                @deigstom said:

                Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

                Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

                I see that you have 2 licenses of RoundCorner, one installed, the other not. Could you PM me the screenshot of the message you get.

                In any case, make sure you upgraded LibFredo6, Sketchucation PluginStore and my plugins to their latest versions.

                Im on all the latest versions, sorry I couldnt figure out how to pm you, here is the text copied from popup message - Trial Period Expired: RoundCorner

                Trial period has expired since Thu 30 Dec 2021
                You now need to get a License to continue using the extension

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                • fredo6F Offline
                  fredo6
                  last edited by

                  What happens if you revalidate the license?

                  1 Reply Last reply Reply Quote 0
                  • T Offline
                    tpghks874
                    last edited by

                    A full program license error occurred after replacing the computer.
                    Is there a solution?
                    I deleted the signature file and tried it again
                    ERROR_B03 and ERROR_A04 are repeated over and over again.
                    I will mark the programs with license issues below.
                    -Curviloft
                    -Curvizard
                    -FredoCorner
                    -FredoScale
                    -JointPushPull
                    -RoundCorner
                    -ToolsOnSurface
                    -TopoShaper
                    -VisuHole

                    There is a delay in working on it, so please solve it quickly.


                    제λͺ© μ—†μŒ.jpg

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                    • fredo6F Offline
                      fredo6
                      last edited by

                      @tpghks874 said:

                      A full program license error occurred after replacing the computer.
                      Is there a solution?
                      I deleted the signature file and tried it again
                      ERROR_B03 and ERROR_A04 are repeated over and over again.

                      Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6. This may help.

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        tpghks874
                        last edited by

                        @fredo6 said:

                        @tpghks874 said:

                        A full program license error occurred after replacing the computer.
                        Is there a solution?
                        I deleted the signature file and tried it again
                        ERROR_B03 and ERROR_A04 are repeated over and over again.

                        Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6. This may help.

                        All versions of the program have been updated to the latest version


                        제λͺ© μ—†μŒ.jpg

                        1 Reply Last reply Reply Quote 0
                        • T Offline
                          tpghks874
                          last edited by

                          @fredo6 said:

                          @tpghks874 said:

                          A full program license error occurred after replacing the computer.
                          Is there a solution?
                          I deleted the signature file and tried it again
                          ERROR_B03 and ERROR_A04 are repeated over and over again.

                          Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6. This may help.

                          Even the license that was reissued earlier this year won't be activated. Please help me
                          Thank you very much for your hard work.


                          제λͺ© μ—†μŒ.jpg

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                          • 3 Offline
                            3rdEye
                            last edited by

                            Everytime I work for some time offline, Round Corner tells me that my trial license has expired, even so I have bought a full license. I then have to go online and activate my license again, to start working again.
                            I hate to be forced to work online all the time by a shitty plugin licensing routine like that.
                            Your plugs are great, but your licensing is shit!

                            1 Reply Last reply Reply Quote 0
                            • Dave RD Offline
                              Dave R
                              last edited by

                              @3rdeye said:

                              Everytime I work for some time offline ...

                              What version of SketchUp are you using?

                              Complete your forum profile.

                              Etaoin Shrdlu

                              %

                              (THERE'S NO PLACE LIKE)

                              G28 X0.0 Y0.0 Z0.0

                              M30

                              %

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                              • TIGT Offline
                                TIG Moderator
                                last edited by

                                Following on from what Dave said... Have you also install the very latest versions of the Extensions, Lib Fredo and the SketchUcation Toolset [which manages the licensing].

                                I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

                                TIG

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                                • N Offline
                                  numerobis
                                  last edited by

                                  @tig said:

                                  I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

                                  So what's the time period now you can be offline without needing to reactivate the plugins?

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    carldermody
                                    last edited by

                                    Hi
                                    I'm trying to release a license from old work computers that i no longer have access to. Can any one help please!

                                    1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      elfis
                                      last edited by

                                      It is very annoying , my license stop working. When I'm trying to activate it say that number of seats exceeded.Can someone reset all the licences. Thank you


                                      Zrzut ekranu 2023-12-11 210154.jpg

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                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator
                                        last edited by

                                        Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                        You can mange seats at https://sketchucation.com/webshop/my-licences.php

                                        Devices needs Sketchucation Tools 4.3.1
                                        https://sketchucation.com/plugin/696-sketchucationtools

                                        Download the free D'oh Book for SketchUp πŸ“–

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                                        • N Offline
                                          numerobis
                                          last edited by

                                          @numerobis said:

                                          @tig said:

                                          I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

                                          So what's the time period now you can be offline without needing to reactivate the plugins?

                                          I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

                                          1 Reply Last reply Reply Quote 0
                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @numerobis said:

                                            I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

                                            It is an easy question and not a secret. I didn't answer simply because I didn't see it.

                                            After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

                                            A phone home is simply a handshake with the server to say 'hello here's my license' and we answer back 'yep that's your license'.

                                            On occasion there's a scenario whereby you phone home but your licensing system needs to be updated and you get a license error popup. This is where we need to improve the messaging.

                                            But there's no constant checking or a 'must always be online' state.

                                            Fredo might chime in with more precise numbers if he sees it.

                                            Or if you read this https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                                            In particular the opening paragraph along with Section 8.3 and 8.4

                                            Download the free D'oh Book for SketchUp πŸ“–

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