SCFLicense: Extension Licensing on Sketchucation

[tpghks874]

@fredo6 said:

@tpghks874 said:

A full program license error occurred after replacing the computer.
Is there a solution?
I deleted the signature file and tried it again
ERROR_B03 and ERROR_A04 are repeated over and over again.

Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6. This may help.

All versions of the program have been updated to the latest version

---

[tpghks874]

@fredo6 said:

@tpghks874 said:

A full program license error occurred after replacing the computer.
Is there a solution?
I deleted the signature file and tried it again
ERROR_B03 and ERROR_A04 are repeated over and over again.

Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6. This may help.

Even the license that was reissued earlier this year won't be activated. Please help me
Thank you very much for your hard work.

---

[3rdEye]

Everytime I work for some time offline, Round Corner tells me that my trial license has expired, even so I have bought a full license. I then have to go online and activate my license again, to start working again.
I hate to be forced to work online all the time by a shitty plugin licensing routine like that.
Your plugs are great, but your licensing is shit!

[Dave R]

@3rdeye said:

Everytime I work for some time offline ...

What version of SketchUp are you using?

Complete your forum profile.

[TIG]

Following on from what Dave said... Have you also install the very latest versions of the Extensions, Lib Fredo and the SketchUcation Toolset [which manages the licensing].

I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

[numerobis]

@tig said:

I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

So what's the time period now you can be offline without needing to reactivate the plugins?

[carldermody]

Hi
I'm trying to release a license from old work computers that i no longer have access to. Can any one help please!

[elfis]

It is very annoying , my license stop working. When I'm trying to activate it say that number of seats exceeded.Can someone reset all the licences. Thank you

---

[Rich O Brien]

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

You can mange seats at https://sketchucation.com/webshop/my-licences.php

Devices needs Sketchucation Tools 4.3.1
https://sketchucation.com/plugin/696-sketchucationtools

[numerobis]

@numerobis said:

@tig said:

I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

So what's the time period now you can be offline without needing to reactivate the plugins?

I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

[Rich O Brien]

@numerobis said:

I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

It is an easy question and not a secret. I didn't answer simply because I didn't see it.

After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

A phone home is simply a handshake with the server to say 'hello here's my license' and we answer back 'yep that's your license'.

On occasion there's a scenario whereby you phone home but your licensing system needs to be updated and you get a license error popup. This is where we need to improve the messaging.

But there's no constant checking or a 'must always be online' state.

Fredo might chime in with more precise numbers if he sees it.

Or if you read this https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

In particular the opening paragraph along with Section 8.3 and 8.4

[numerobis]

@rich o brien said:

After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

[Rich O Brien]

@numerobis said:

Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

It was originally ~14days but it was stretched to ~28days when further improvements to the licensing occurred with Sketchucation Tools 4.3+. I can't give precise dates of when it changed to be honest. I'm running different versions of both Sketchucation Tools and Libfredo to test upcoming features I simply forget what changes and when.

Also the licensing system, and Sketchucation Tools before 4.3, was incredibly hard to support. Our support inbox was a stream of license errors reports and deactivations etc...

So our intent is to constantly evolve the license system for the user and offer flexibility. Not trap them to devices or online states. We want user to manage every aspect themselves.

You can't completely escape an online check because that is the nature of licensing but we do aim to minimise the need. Its not perfect but we are slowly getting there.

Does that answers your queries?

[fredo6]

Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

[numerobis]

@fredo6 said:

Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

Thanks for the clarification. So it can be 4 weeks or anything before? Has it always been like this? Because i had to reactivate every 5 or 7 days the last time i tried it.

[raksiw]

hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

[fredo6]

@raksiw said:

hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

First, this is not related to Licensing. So better post in the JPP thread in this forum.

Errors in the generation of geometry are related to your model.
The best is to

• Post or PM the model
• Post the content of the Pink dialog where you see the error (there is an export as txt button.

[Momotaro45]

How can i fix this ?

---

[Rich O Brien]

Your licensing version is outdated. Please updated Sketchucation Tools and Libfredo

https://sketchucation.com/plugin/696-sketchucationtools
https://sketchucation.com/pluginstore?pln=LibFredo6

We are also performing server maintenance currently but that will be restored shortly.

[jennnyjiho]

I purchased the license however it says there is an error in validating License. How should I solve this problem?

---