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SCFLicense: Extension Licensing on Sketchucation

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  • A Offline
    akynxs
    last edited by 26 Nov 2023, 21:53

    Hello! Good night everybody! All right with you?

    A few weeks ago I requested support via email "support@sketchucation.com " to reset all my activations, as I had exceeded the usage limit. Unfortunately I couldn't get help there because the person who helped me was trying to teach me how to deactivate the license, the problem is that even deactivating the license before formatting the computers, it is not deactivating on the "My Licenses" website, it continues as if the machine was activated.

    Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

    My workflow on my college projects is:
    Sketchup2022 (Educational) + V-Ray 5 (Educational)

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    • R Online
      Rich O Brien Moderator
      last edited by 26 Nov 2023, 22:29

      @akynxs said:

      Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

      Please update your devices to Sketchucation Tools 4.3.1

      Link Preview Image
      ExtensionStore | SketchUcation

      3D SketchUp Community for Design and Engineering Professionals.

      favicon

      (sketchucation.com)

      This will enable online release at https://sketchucation.com/webshop/my-licences.php

      Download the free D'oh Book for SketchUp

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      • A Offline
        akynxs
        last edited by 28 Nov 2023, 03:56

        @rich o brien said:

        @akynxs said:

        Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

        Please update your devices to Sketchucation Tools 4.3.1

        Link Preview Image
        ExtensionStore | SketchUcation

        3D SketchUp Community for Design and Engineering Professionals.

        favicon

        (sketchucation.com)

        This will enable online release at https://sketchucation.com/webshop/my-licences.php

        I've been using this version for many months, I always update the plugins:

        https://i.imgur.com/IjFIfkF.png

        My licenses have not yet been released, I am unable to finish my college work.

        https://i.imgur.com/rMsEfvY.png

        Could you reset all my licenses?

        https://i.imgur.com/yNtiyRi.png

        My workflow on my college projects is:
        Sketchup2022 (Educational) + V-Ray 5 (Educational)

        1 Reply Last reply Reply Quote 0
        • D Offline
          deigstom
          last edited by 4 Dec 2023, 05:43

          Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

          Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

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          • F Offline
            fredo6
            last edited by 4 Dec 2023, 08:37

            @deigstom said:

            Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

            Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

            I see that you have 2 licenses of RoundCorner, one installed, the other not. Could you PM me the screenshot of the message you get.

            In any case, make sure you upgraded LibFredo6, Sketchucation PluginStore and my plugins to their latest versions.

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            • D Offline
              deigstom
              last edited by 5 Dec 2023, 10:16

              @fredo6 said:

              @deigstom said:

              Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

              Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

              I see that you have 2 licenses of RoundCorner, one installed, the other not. Could you PM me the screenshot of the message you get.

              In any case, make sure you upgraded LibFredo6, Sketchucation PluginStore and my plugins to their latest versions.

              Im on all the latest versions, sorry I couldnt figure out how to pm you, here is the text copied from popup message - Trial Period Expired: RoundCorner

              Trial period has expired since Thu 30 Dec 2021
              You now need to get a License to continue using the extension

              1 Reply Last reply Reply Quote 0
              • F Offline
                fredo6
                last edited by 5 Dec 2023, 11:29

                What happens if you revalidate the license?

                1 Reply Last reply Reply Quote 0
                • T Offline
                  tpghks874
                  last edited by 5 Dec 2023, 11:51

                  A full program license error occurred after replacing the computer.
                  Is there a solution?
                  I deleted the signature file and tried it again
                  ERROR_B03 and ERROR_A04 are repeated over and over again.
                  I will mark the programs with license issues below.
                  -Curviloft
                  -Curvizard
                  -FredoCorner
                  -FredoScale
                  -JointPushPull
                  -RoundCorner
                  -ToolsOnSurface
                  -TopoShaper
                  -VisuHole

                  There is a delay in working on it, so please solve it quickly.


                  제목 없음.jpg

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                  • F Offline
                    fredo6
                    last edited by 5 Dec 2023, 11:57

                    @tpghks874 said:

                    A full program license error occurred after replacing the computer.
                    Is there a solution?
                    I deleted the signature file and tried it again
                    ERROR_B03 and ERROR_A04 are repeated over and over again.

                    Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6 . This may help.

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      tpghks874
                      last edited by 5 Dec 2023, 12:25

                      @fredo6 said:

                      @tpghks874 said:

                      A full program license error occurred after replacing the computer.
                      Is there a solution?
                      I deleted the signature file and tried it again
                      ERROR_B03 and ERROR_A04 are repeated over and over again.

                      Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6 . This may help.

                      All versions of the program have been updated to the latest version


                      제목 없음.jpg

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        tpghks874
                        last edited by 5 Dec 2023, 12:28

                        @fredo6 said:

                        @tpghks874 said:

                        A full program license error occurred after replacing the computer.
                        Is there a solution?
                        I deleted the signature file and tried it again
                        ERROR_B03 and ERROR_A04 are repeated over and over again.

                        Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6 . This may help.

                        Even the license that was reissued earlier this year won't be activated. Please help me
                        Thank you very much for your hard work.


                        제목 없음.jpg

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                        • 3 Offline
                          3rdEye
                          last edited by 5 Dec 2023, 15:25

                          Everytime I work for some time offline, Round Corner tells me that my trial license has expired, even so I have bought a full license. I then have to go online and activate my license again, to start working again.
                          I hate to be forced to work online all the time by a shitty plugin licensing routine like that.
                          Your plugs are great, but your licensing is shit!

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Dave R
                            last edited by 5 Dec 2023, 15:40

                            @3rdeye said:

                            Everytime I work for some time offline ...

                            What version of SketchUp are you using?

                            Complete your forum profile.

                            Etaoin Shrdlu

                            %

                            (THERE'S NO PLACE LIKE)

                            G28 X0.0 Y0.0 Z0.0

                            M30

                            %

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                            • T Offline
                              TIG Moderator
                              last edited by 5 Dec 2023, 15:45

                              Following on from what Dave said... Have you also install the very latest versions of the Extensions, Lib Fredo and the SketchUcation Toolset [which manages the licensing].

                              I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

                              TIG

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                              • N Offline
                                numerobis
                                last edited by 6 Dec 2023, 11:43

                                @tig said:

                                I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

                                So what's the time period now you can be offline without needing to reactivate the plugins?

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  carldermody
                                  last edited by 11 Dec 2023, 15:09

                                  Hi
                                  I'm trying to release a license from old work computers that i no longer have access to. Can any one help please!

                                  1 Reply Last reply Reply Quote 0
                                  • E Offline
                                    elfis
                                    last edited by 11 Dec 2023, 21:05

                                    It is very annoying , my license stop working. When I'm trying to activate it say that number of seats exceeded.Can someone reset all the licences. Thank you


                                    Zrzut ekranu 2023-12-11 210154.jpg

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                                    • R Online
                                      Rich O Brien Moderator
                                      last edited by 11 Dec 2023, 21:08

                                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                      You can mange seats at https://sketchucation.com/webshop/my-licences.php

                                      Devices needs Sketchucation Tools 4.3.1
                                      https://sketchucation.com/plugin/696-sketchucationtools

                                      Download the free D'oh Book for SketchUp

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                                      • N Offline
                                        numerobis
                                        last edited by 13 Dec 2023, 16:22

                                        @numerobis said:

                                        @tig said:

                                        I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

                                        So what's the time period now you can be offline without needing to reactivate the plugins?

                                        I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

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                                        • R Online
                                          Rich O Brien Moderator
                                          last edited by 13 Dec 2023, 17:30

                                          @numerobis said:

                                          I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

                                          It is an easy question and not a secret. I didn't answer simply because I didn't see it.

                                          After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

                                          A phone home is simply a handshake with the server to say 'hello here's my license' and we answer back 'yep that's your license'.

                                          On occasion there's a scenario whereby you phone home but your licensing system needs to be updated and you get a license error popup. This is where we need to improve the messaging.

                                          But there's no constant checking or a 'must always be online' state.

                                          Fredo might chime in with more precise numbers if he sees it.

                                          Or if you read this https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                                          In particular the opening paragraph along with Section 8.3 and 8.4

                                          Download the free D'oh Book for SketchUp

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