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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Online
      Rich O Brien Moderator
      last edited by

      @natejesus said:

      I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

      Download the free D'oh Book for SketchUp πŸ“–

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      • TIGT Offline
        TIG Moderator
        last edited by

        @natejesus

        Do what Rich advises...
        However, your issue might relate to a mismatch between the Extension and License.
        Fredo has two extensions - RoundCorner and FredoCorner.
        They are different and need the matching license to work...
        Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

        TIG

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        • D Offline
          danygico
          last edited by

          Hi fredo6
          After having formatted the pc for SDD problems I can't free these licenses

          RoundCorner
          Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

          Curviloft
          Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

          VisuHole
          Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

          I would really appreciate it if you can remove them
          Thank you

          1 Reply Last reply Reply Quote 0
          • K Offline
            kmatloc
            last edited by

            I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!


            Imagen1.png

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            • W Offline
              wlybe
              last edited by

              heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

              1 Reply Last reply Reply Quote 0
              • Dave RD Offline
                Dave R
                last edited by

                @wlybe said:

                heelp. can not activate my license for joint pushpull plugin.

                What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

                Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

                %

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                • Rich O BrienR Online
                  Rich O Brien Moderator
                  last edited by

                  Replying to both above...

                  That error occurs when either software or hardware is stopping your device making a connection.

                  Something like an antivirus app or similar related to your network security.

                  If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

                  Or disable the app and run the activation and then re-enable the app.

                  On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

                  Download the free D'oh Book for SketchUp πŸ“–

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                  • M Offline
                    manoamo
                    last edited by

                    Hi, I'm trying to "reset" license.

                    because it says "License seats exceeded"

                    but, I don't know how

                    please help

                    1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Online
                      Rich O Brien Moderator
                      last edited by

                      @manoamo said:

                      Hi, I'm trying to "reset" license.

                      because it says "License seats exceeded"

                      but, I don't know how

                      please help

                      You can download our licensing guide...

                      https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                      It has instructions for releasing seats.

                      Also make sure your devices are running Sketchucation Tools 4.3.1

                      Link Preview Image
                      ExtensionStore | SketchUcation

                      3D SketchUp Community for Design and Engineering Professionals.

                      favicon

                      (sketchucation.com)

                      This allows online seat releasing at https://sketchucation.com/webshop/my-licences.php

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • J Offline
                        junphuc17945
                        last edited by

                        please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
                        Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                        Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                        Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @junphuc17945 said:

                          please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
                          Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                          Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                          Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

                          This is done.

                          What is the issue exactly?

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            danygico
                            last edited by

                            Hi fredo6
                            After having formatted the pc for SDD problems I can't free these licenses

                            RoundCorner
                            Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                            Curviloft
                            Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                            VisuHole
                            Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                            I would really appreciate it if you can remove them
                            Thank you

                            1 Reply Last reply Reply Quote 0
                            • fredo6F Offline
                              fredo6
                              last edited by

                              @danygico said:

                              Hi fredo6
                              After having formatted the pc for SDD problems I can't free these licenses

                              RoundCorner
                              Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                              Curviloft
                              Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                              VisuHole
                              Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                              I would really appreciate it if you can remove them
                              Thank you

                              This is done.

                              Fredo

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                GameP
                                last edited by

                                Hi fredo6,
                                I'm not able to release this license.

                                RoundCorner
                                Seat ID: 34352; HW ID: WR1652171373.0N; Date of activation: 10/05/2022

                                Could you please remove it?
                                Thank you

                                1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Online
                                  Rich O Brien Moderator
                                  last edited by

                                  Seat released. Please make sure your devices are running the latest releases of Sketchucation Tools

                                  Link Preview Image
                                  ExtensionStore | SketchUcation

                                  3D SketchUp Community for Design and Engineering Professionals.

                                  favicon

                                  (sketchucation.com)

                                  Download the free D'oh Book for SketchUp πŸ“–

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    delta215
                                    last edited by

                                    Hi I purchased this set of extensions a while ago now. several years and computers later I am trying to validate on yet another system but cant release seats there is no tick box.....is there a way to release all seats? Thanks in advance

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      delta215
                                      last edited by

                                      Fredo please can you help by releasing these seats for me
                                      round corner
                                      Seat ID: 34603; HW ID: EC1652264750.0U; Date of activation: 11/05/2022
                                      Seat ID: 73379; HW ID: VZ1673014436.0T; Date of activation: 06/01/2023
                                      joint push pull
                                      Seat ID: 35321; HW ID: PX1652459509.0U; Date of activation: 15/05/2022
                                      Seat ID: 75833; HW ID: VZ1673014436.0T; Date of activation: 19/01/2023
                                      Seat ID: 104792; HW ID: QV1682535928.0L; Date of activation: 17/06/2023
                                      curviloft
                                      Seat ID: 52861; HW ID: PX1652459509.0U; Date of activation: 28/08/2022
                                      Seat ID: 98356; HW ID: VZ1673014436.0T; Date of activation: 12/05/2023
                                      fredo scale
                                      Seat ID: 34608; HW ID: EC1652264750.0U; Date of activation: 11/05/2022
                                      Seat ID: 41456; HW ID: PX1652459509.0U; Date of activation: 19/06/2022
                                      topo
                                      Seat ID: 72523; HW ID: PX1652459509.0U; Date of activation: 02/01/2023
                                      Seat ID: 98363; HW ID: VZ1673014436.0T; Date of activation: 12/05/2023
                                      tools on surface
                                      Seat ID: 58821; HW ID: PX1652459509.0U; Date of activation: 06/10/2022
                                      Seat ID: 74267; HW ID: VZ1673014436.0T; Date of activation: 11/01/2023

                                      thanks in advance

                                      1 Reply Last reply Reply Quote 0
                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @delta215 said:

                                        Hi I purchased this set of extensions a while ago now. several years and computers later I am trying to validate on yet another system but cant release seats there is no tick box.....is there a way to release all seats? Thanks in advance

                                        I have released the seats for all your licenses.

                                        1 Reply Last reply Reply Quote 0
                                        • Dave RD Offline
                                          Dave R
                                          last edited by

                                          @delta215 said:

                                          I am trying to validate on yet another system ...

                                          Are you still using SketchUp 2015 Make?

                                          Etaoin Shrdlu

                                          %

                                          (THERE'S NO PLACE LIKE)

                                          G28 X0.0 Y0.0 Z0.0

                                          M30

                                          %

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                                          • C Offline
                                            crewiqsolutions Newcomers
                                            last edited by

                                            Can someone help with this error?

                                            "Error in the license validation

                                            Request to Sketchucation:
                                            Error_F09

                                            License File for another plugin - Please make sure you are trying to activate the correct license.

                                            You may want to check your MyLicenses page on Sketchucation and download the right license for the plugin.

                                            Do you want to open your MyLicenses page on Sketchucation?"

                                            The downloads are coming directly from this page and I keep receiving the same error.

                                            1 Reply Last reply Reply Quote 0
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