SCFLicense: Extension Licensing on Sketchucation

natejesus

I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again.

Rich O Brien

@natejesus said:

I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

TIG

@natejesus

Do what Rich advises...
However, your issue might relate to a mismatch between the Extension and License.
Fredo has two extensions - RoundCorner and FredoCorner.
They are different and need the matching license to work...
Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

danygico

Hi fredo6
After having formatted the pc for SDD problems I can't free these licenses

RoundCorner
Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

Curviloft
Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

VisuHole
Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

I would really appreciate it if you can remove them
Thank you

kmatloc

I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!

wlybe

heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

Dave R

@wlybe said:

heelp. can not activate my license for joint pushpull plugin.

What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

Rich O Brien

Replying to both above...

That error occurs when either software or hardware is stopping your device making a connection.

Something like an antivirus app or similar related to your network security.

If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

Or disable the app and run the activation and then re-enable the app.

On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

manoamo

Hi, I'm trying to "reset" license.

because it says "License seats exceeded"

but, I don't know how

please help

Rich O Brien

@manoamo said:

Hi, I'm trying to "reset" license.

because it says "License seats exceeded"

but, I don't know how

please help

You can download our licensing guide...

https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

It has instructions for releasing seats.

Also make sure your devices are running Sketchucation Tools 4.3.1

ExtensionStore | SketchUcation

3D SketchUp Community for Design and Engineering Professionals.

(sketchucation.com)

This allows online seat releasing at https://sketchucation.com/webshop/my-licences.php

junphuc17945

please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

fredo6

@junphuc17945 said:

please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

This is done.

What is the issue exactly?

danygico

Hi fredo6
After having formatted the pc for SDD problems I can't free these licenses

RoundCorner
Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

Curviloft
Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

VisuHole
Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

I would really appreciate it if you can remove them
Thank you

fredo6

@danygico said:

Hi fredo6
After having formatted the pc for SDD problems I can't free these licenses

RoundCorner
Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

Curviloft
Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

VisuHole
Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

I would really appreciate it if you can remove them
Thank you

This is done.

Fredo

GameP

Hi fredo6,
I'm not able to release this license.

RoundCorner
Seat ID: 34352; HW ID: WR1652171373.0N; Date of activation: 10/05/2022

Could you please remove it?
Thank you

Rich O Brien

Seat released. Please make sure your devices are running the latest releases of Sketchucation Tools

ExtensionStore | SketchUcation

3D SketchUp Community for Design and Engineering Professionals.

(sketchucation.com)

delta215

Hi I purchased this set of extensions a while ago now. several years and computers later I am trying to validate on yet another system but cant release seats there is no tick box.....is there a way to release all seats? Thanks in advance

delta215

Fredo please can you help by releasing these seats for me
round corner
Seat ID: 34603; HW ID: EC1652264750.0U; Date of activation: 11/05/2022
Seat ID: 73379; HW ID: VZ1673014436.0T; Date of activation: 06/01/2023
joint push pull
Seat ID: 35321; HW ID: PX1652459509.0U; Date of activation: 15/05/2022
Seat ID: 75833; HW ID: VZ1673014436.0T; Date of activation: 19/01/2023
Seat ID: 104792; HW ID: QV1682535928.0L; Date of activation: 17/06/2023
curviloft
Seat ID: 52861; HW ID: PX1652459509.0U; Date of activation: 28/08/2022
Seat ID: 98356; HW ID: VZ1673014436.0T; Date of activation: 12/05/2023
fredo scale
Seat ID: 34608; HW ID: EC1652264750.0U; Date of activation: 11/05/2022
Seat ID: 41456; HW ID: PX1652459509.0U; Date of activation: 19/06/2022
topo
Seat ID: 72523; HW ID: PX1652459509.0U; Date of activation: 02/01/2023
Seat ID: 98363; HW ID: VZ1673014436.0T; Date of activation: 12/05/2023
tools on surface
Seat ID: 58821; HW ID: PX1652459509.0U; Date of activation: 06/10/2022
Seat ID: 74267; HW ID: VZ1673014436.0T; Date of activation: 11/01/2023

thanks in advance

fredo6

@delta215 said:

Hi I purchased this set of extensions a while ago now. several years and computers later I am trying to validate on yet another system but cant release seats there is no tick box.....is there a way to release all seats? Thanks in advance

I have released the seats for all your licenses.

Dave R

@delta215 said:

I am trying to validate on yet another system ...

Are you still using SketchUp 2015 Make?