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    SCFLicense: Extension Licensing on Sketchucation

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    • TIGT Offline
      TIG Moderator
      last edited by

      Please read the preceding two posts...
      As I said that error message shows a discrepancy between the license and the extension's name.
      It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
      They are not the same thing.
      You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

      TIG

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        @arnold247 said:

        I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

        Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

        Download the free D'oh Book for SketchUp πŸ“–

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        • N Offline
          natejesus
          last edited by

          ---------------------------
          SketchUp
          ---------------------------
          Error in the License Validation
          
          Request to Sketchucation: ERROR_A0B
          ---------------------------
          OK   
          ---------------------------
          

          Why? ExtensionStore 4.3.1, the latest.

          Why do you have such poor error messages? Write better code that explains what is wrong!

          I hate your DRM. I want to use what I paid for! 😞 This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

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          • N Offline
            natejesus
            last edited by

            Deleting this file made it work:
            SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

            How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

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            • Rich O BrienR Online
              Rich O Brien Moderator
              last edited by

              πŸ‘

              Download the free D'oh Book for SketchUp πŸ“–

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              • C Offline
                chakieee
                last edited by

                Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

                1 Reply Last reply Reply Quote 0
                • Rich O BrienR Online
                  Rich O Brien Moderator
                  last edited by

                  The pay by PayPal and pay by card are powered by PayPal. If your country forbids PayPal then there's no other option at present.

                  We are looking at Stripe but if you have friends outside of Turkey I would get them to purchase on your behalf.

                  Download the free D'oh Book for SketchUp πŸ“–

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                  • N Offline
                    natejesus
                    last edited by

                    I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                    I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again. 😞

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                    • Rich O BrienR Online
                      Rich O Brien Moderator
                      last edited by

                      @natejesus said:

                      I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        @natejesus

                        Do what Rich advises...
                        However, your issue might relate to a mismatch between the Extension and License.
                        Fredo has two extensions - RoundCorner and FredoCorner.
                        They are different and need the matching license to work...
                        Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

                        TIG

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                        • D Offline
                          danygico
                          last edited by

                          Hi fredo6
                          After having formatted the pc for SDD problems I can't free these licenses

                          RoundCorner
                          Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                          Curviloft
                          Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                          VisuHole
                          Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                          I would really appreciate it if you can remove them
                          Thank you

                          1 Reply Last reply Reply Quote 0
                          • K Offline
                            kmatloc
                            last edited by

                            I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!


                            Imagen1.png

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                            • W Offline
                              wlybe
                              last edited by

                              heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

                              1 Reply Last reply Reply Quote 0
                              • Dave RD Offline
                                Dave R
                                last edited by

                                @wlybe said:

                                heelp. can not activate my license for joint pushpull plugin.

                                What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

                                Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

                                Etaoin Shrdlu

                                %

                                (THERE'S NO PLACE LIKE)

                                G28 X0.0 Y0.0 Z0.0

                                M30

                                %

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                                • Rich O BrienR Online
                                  Rich O Brien Moderator
                                  last edited by

                                  Replying to both above...

                                  That error occurs when either software or hardware is stopping your device making a connection.

                                  Something like an antivirus app or similar related to your network security.

                                  If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

                                  Or disable the app and run the activation and then re-enable the app.

                                  On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

                                  Download the free D'oh Book for SketchUp πŸ“–

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                                  • M Offline
                                    manoamo
                                    last edited by

                                    Hi, I'm trying to "reset" license.

                                    because it says "License seats exceeded"

                                    but, I don't know how

                                    please help

                                    1 Reply Last reply Reply Quote 0
                                    • Rich O BrienR Online
                                      Rich O Brien Moderator
                                      last edited by

                                      @manoamo said:

                                      Hi, I'm trying to "reset" license.

                                      because it says "License seats exceeded"

                                      but, I don't know how

                                      please help

                                      You can download our licensing guide...

                                      https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                                      It has instructions for releasing seats.

                                      Also make sure your devices are running Sketchucation Tools 4.3.1

                                      Link Preview Image
                                      ExtensionStore | SketchUcation

                                      3D SketchUp Community for Design and Engineering Professionals.

                                      favicon

                                      (sketchucation.com)

                                      This allows online seat releasing at https://sketchucation.com/webshop/my-licences.php

                                      Download the free D'oh Book for SketchUp πŸ“–

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                                      • J Offline
                                        junphuc17945
                                        last edited by

                                        please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
                                        Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                        Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                        Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

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                                        • fredo6F Offline
                                          fredo6
                                          last edited by

                                          @junphuc17945 said:

                                          please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
                                          Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                          Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                          Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

                                          This is done.

                                          What is the issue exactly?

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            danygico
                                            last edited by

                                            Hi fredo6
                                            After having formatted the pc for SDD problems I can't free these licenses

                                            RoundCorner
                                            Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                                            Curviloft
                                            Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                            VisuHole
                                            Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                            I would really appreciate it if you can remove them
                                            Thank you

                                            1 Reply Last reply Reply Quote 0
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