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SCFLicense: Extension Licensing on Sketchucation

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  • D Offline
    Darius
    last edited by 29 May 2023, 07:10

    Hello,

    Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

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    • T Offline
      TIG Moderator
      last edited by 29 May 2023, 13:48

      @Darius

      Look in your licenses page at SketchUcation and see what's reported...
      Do you have any error messages to share ?

      TIG

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      • F Offline
        francisquitof
        last edited by 30 May 2023, 01:56

        @darius said:

        Hello,

        Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

        Try validating your license, if it doesnโ€™t allow you and asks you if you want to open the folder where the license are, choose yes, delete everything from there, even the folders that say do not delete, I did that a couple of days ago, then download again all your licenses from your license manager, save them on any place you want, then try to validate again your licenses using the new files youโ€™ve downloaded. That worked for me, I couldnโ€™t validate any license acquired on sketchucation, I asked for help for days but no one answered with a solution.

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        • C Offline
          ChrisTTSI
          last edited by 30 May 2023, 08:25

          Hi
          I've recently had a new PC as the hard drive failed on the old one.
          I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

          Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

          Thanks in advance.
          Chris

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          • F Offline
            fredo6
            last edited by 30 May 2023, 08:46

            @christtsi said:

            Hi
            I've recently had a new PC as the hard drive failed on the old one.
            I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

            Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

            Thanks in advance.
            Chris

            I released the old seat (March 2022).

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            • C Offline
              ChrisTTSI
              last edited by 30 May 2023, 09:43

              Thank you ๐Ÿ‘

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              • B Offline
                benjfabrique
                last edited by 31 May 2023, 10:42

                Hello fredo6,
                I bought a perpetual license for round corner plugin which doesn't seem to want to work anymore with the ERROR_F09. what should I do?

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                • T Offline
                  TIG Moderator
                  last edited by 31 May 2023, 14:13

                  @benjfabrique

                  That error message shows an 'extension name mismatch'.
                  It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
                  Some users mistake the two.
                  Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

                  If the problem continues please report back with details of the extensions and any error messages etc...

                  TIG

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                  • A Offline
                    arnold247
                    last edited by 2 Jun 2023, 01:17

                    I have fredo corner installed however the license does not allow it to enter.
                    It gives me an error code: Error_F09

                    I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

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                    • T Offline
                      TIG Moderator
                      last edited by 2 Jun 2023, 16:40

                      Please read the preceding two posts...
                      As I said that error message shows a discrepancy between the license and the extension's name.
                      It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
                      They are not the same thing.
                      You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

                      TIG

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                      • R Online
                        Rich O Brien Moderator
                        last edited by 2 Jun 2023, 16:53

                        @arnold247 said:

                        I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

                        Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

                        Download the free D'oh Book for SketchUp ๐Ÿ“–

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                        • N Offline
                          natejesus
                          last edited by 6 Jun 2023, 19:46

                          ---------------------------
                          SketchUp
                          ---------------------------
                          Error in the License Validation
                          
                          Request to Sketchucation: ERROR_A0B
                          ---------------------------
                          OK   
                          ---------------------------
                          

                          Why? ExtensionStore 4.3.1, the latest.

                          Why do you have such poor error messages? Write better code that explains what is wrong!

                          I hate your DRM. I want to use what I paid for! ๐Ÿ˜ž This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

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                          • N Offline
                            natejesus
                            last edited by 6 Jun 2023, 19:55

                            Deleting this file made it work:
                            SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

                            How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

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                            • R Online
                              Rich O Brien Moderator
                              last edited by 6 Jun 2023, 20:01

                              ๐Ÿ‘

                              Download the free D'oh Book for SketchUp ๐Ÿ“–

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                              • C Offline
                                chakieee
                                last edited by 8 Jun 2023, 13:39

                                Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

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                                • R Online
                                  Rich O Brien Moderator
                                  last edited by 8 Jun 2023, 13:57

                                  The pay by PayPal and pay by card are powered by PayPal. If your country forbids PayPal then there's no other option at present.

                                  We are looking at Stripe but if you have friends outside of Turkey I would get them to purchase on your behalf.

                                  Download the free D'oh Book for SketchUp ๐Ÿ“–

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                                  • N Offline
                                    natejesus
                                    last edited by 10 Jun 2023, 17:56

                                    I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                                    I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again. ๐Ÿ˜ž

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                                    • R Online
                                      Rich O Brien Moderator
                                      last edited by 10 Jun 2023, 18:00

                                      @natejesus said:

                                      I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

                                      Download the free D'oh Book for SketchUp ๐Ÿ“–

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                                      • T Offline
                                        TIG Moderator
                                        last edited by 10 Jun 2023, 18:26

                                        @natejesus

                                        Do what Rich advises...
                                        However, your issue might relate to a mismatch between the Extension and License.
                                        Fredo has two extensions - RoundCorner and FredoCorner.
                                        They are different and need the matching license to work...
                                        Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

                                        TIG

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                                        • D Offline
                                          danygico
                                          last edited by 11 Jun 2023, 09:04

                                          Hi fredo6
                                          After having formatted the pc for SDD problems I can't free these licenses

                                          RoundCorner
                                          Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                                          Curviloft
                                          Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                          VisuHole
                                          Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                          I would really appreciate it if you can remove them
                                          Thank you

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