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SCFLicense: Extension Licensing on Sketchucation

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  • C Offline
    ChrisTTSI
    last edited by 30 May 2023, 09:43

    Thank you πŸ‘

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    • B Offline
      benjfabrique
      last edited by 31 May 2023, 10:42

      Hello fredo6,
      I bought a perpetual license for round corner plugin which doesn't seem to want to work anymore with the ERROR_F09. what should I do?

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      • T Offline
        TIG Moderator
        last edited by 31 May 2023, 14:13

        @benjfabrique

        That error message shows an 'extension name mismatch'.
        It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
        Some users mistake the two.
        Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

        If the problem continues please report back with details of the extensions and any error messages etc...

        TIG

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        • A Offline
          arnold247
          last edited by 2 Jun 2023, 01:17

          I have fredo corner installed however the license does not allow it to enter.
          It gives me an error code: Error_F09

          I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

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          • T Offline
            TIG Moderator
            last edited by 2 Jun 2023, 16:40

            Please read the preceding two posts...
            As I said that error message shows a discrepancy between the license and the extension's name.
            It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
            They are not the same thing.
            You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

            TIG

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            • R Offline
              Rich O Brien Moderator
              last edited by 2 Jun 2023, 16:53

              @arnold247 said:

              I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

              Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

              Download the free D'oh Book for SketchUp

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              • N Offline
                natejesus
                last edited by 6 Jun 2023, 19:46

                ---------------------------
                SketchUp
                ---------------------------
                Error in the License Validation
                
                Request to Sketchucation: ERROR_A0B
                ---------------------------
                OK   
                ---------------------------
                

                Why? ExtensionStore 4.3.1, the latest.

                Why do you have such poor error messages? Write better code that explains what is wrong!

                I hate your DRM. I want to use what I paid for! 😞 This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

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                • N Offline
                  natejesus
                  last edited by 6 Jun 2023, 19:55

                  Deleting this file made it work:
                  SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

                  How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

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                  • R Offline
                    Rich O Brien Moderator
                    last edited by 6 Jun 2023, 20:01

                    πŸ‘

                    Download the free D'oh Book for SketchUp

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                    • C Offline
                      chakieee
                      last edited by 8 Jun 2023, 13:39

                      Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        Rich O Brien Moderator
                        last edited by 8 Jun 2023, 13:57

                        The pay by PayPal and pay by card are powered by PayPal. If your country forbids PayPal then there's no other option at present.

                        We are looking at Stripe but if you have friends outside of Turkey I would get them to purchase on your behalf.

                        Download the free D'oh Book for SketchUp

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                        • N Offline
                          natejesus
                          last edited by 10 Jun 2023, 17:56

                          I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                          I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again. 😞

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                          • R Offline
                            Rich O Brien Moderator
                            last edited by 10 Jun 2023, 18:00

                            @natejesus said:

                            I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                            Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

                            Download the free D'oh Book for SketchUp

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              TIG Moderator
                              last edited by 10 Jun 2023, 18:26

                              @natejesus

                              Do what Rich advises...
                              However, your issue might relate to a mismatch between the Extension and License.
                              Fredo has two extensions - RoundCorner and FredoCorner.
                              They are different and need the matching license to work...
                              Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

                              TIG

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                              • D Offline
                                danygico
                                last edited by 11 Jun 2023, 09:04

                                Hi fredo6
                                After having formatted the pc for SDD problems I can't free these licenses

                                RoundCorner
                                Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                                Curviloft
                                Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                VisuHole
                                Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                I would really appreciate it if you can remove them
                                Thank you

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  kmatloc
                                  last edited by 11 Jun 2023, 17:29

                                  I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!


                                  Imagen1.png

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                                  • W Offline
                                    wlybe
                                    last edited by 11 Jun 2023, 19:59

                                    heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

                                    1 Reply Last reply Reply Quote 0
                                    • Dave RD Offline
                                      Dave R
                                      last edited by 11 Jun 2023, 20:27

                                      @wlybe said:

                                      heelp. can not activate my license for joint pushpull plugin.

                                      What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

                                      Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

                                      Etaoin Shrdlu

                                      %

                                      (THERE'S NO PLACE LIKE)

                                      G28 X0.0 Y0.0 Z0.0

                                      M30

                                      %

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                                      • R Offline
                                        Rich O Brien Moderator
                                        last edited by 11 Jun 2023, 20:29

                                        Replying to both above...

                                        That error occurs when either software or hardware is stopping your device making a connection.

                                        Something like an antivirus app or similar related to your network security.

                                        If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

                                        Or disable the app and run the activation and then re-enable the app.

                                        On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

                                        Download the free D'oh Book for SketchUp

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                                        • M Offline
                                          manoamo
                                          last edited by 19 Jun 2023, 15:43

                                          Hi, I'm trying to "reset" license.

                                          because it says "License seats exceeded"

                                          but, I don't know how

                                          please help

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