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    SCFLicense: Extension Licensing on Sketchucation

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    • A Offline
      arnold247
      last edited by

      I have fredo corner installed however the license does not allow it to enter.
      It gives me an error code: Error_F09

      I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

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      • TIGT Offline
        TIG Moderator
        last edited by

        Please read the preceding two posts...
        As I said that error message shows a discrepancy between the license and the extension's name.
        It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
        They are not the same thing.
        You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

        TIG

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        • Rich O BrienR Online
          Rich O Brien Moderator
          last edited by

          @arnold247 said:

          I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

          Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

          Download the free D'oh Book for SketchUp πŸ“–

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          • N Offline
            natejesus
            last edited by

            ---------------------------
            SketchUp
            ---------------------------
            Error in the License Validation
            
            Request to Sketchucation: ERROR_A0B
            ---------------------------
            OK   
            ---------------------------
            

            Why? ExtensionStore 4.3.1, the latest.

            Why do you have such poor error messages? Write better code that explains what is wrong!

            I hate your DRM. I want to use what I paid for! 😞 This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

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            • N Offline
              natejesus
              last edited by

              Deleting this file made it work:
              SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

              How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

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              • Rich O BrienR Online
                Rich O Brien Moderator
                last edited by

                πŸ‘

                Download the free D'oh Book for SketchUp πŸ“–

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                • C Offline
                  chakieee
                  last edited by

                  Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

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                  • Rich O BrienR Online
                    Rich O Brien Moderator
                    last edited by

                    The pay by PayPal and pay by card are powered by PayPal. If your country forbids PayPal then there's no other option at present.

                    We are looking at Stripe but if you have friends outside of Turkey I would get them to purchase on your behalf.

                    Download the free D'oh Book for SketchUp πŸ“–

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                    • N Offline
                      natejesus
                      last edited by

                      I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                      I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again. 😞

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                      • Rich O BrienR Online
                        Rich O Brien Moderator
                        last edited by

                        @natejesus said:

                        I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                        Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

                        Download the free D'oh Book for SketchUp πŸ“–

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                        • TIGT Offline
                          TIG Moderator
                          last edited by

                          @natejesus

                          Do what Rich advises...
                          However, your issue might relate to a mismatch between the Extension and License.
                          Fredo has two extensions - RoundCorner and FredoCorner.
                          They are different and need the matching license to work...
                          Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

                          TIG

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                          • D Offline
                            danygico
                            last edited by

                            Hi fredo6
                            After having formatted the pc for SDD problems I can't free these licenses

                            RoundCorner
                            Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                            Curviloft
                            Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                            VisuHole
                            Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                            I would really appreciate it if you can remove them
                            Thank you

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                            • K Offline
                              kmatloc
                              last edited by

                              I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!


                              Imagen1.png

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                              • W Offline
                                wlybe
                                last edited by

                                heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

                                1 Reply Last reply Reply Quote 0
                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  @wlybe said:

                                  heelp. can not activate my license for joint pushpull plugin.

                                  What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

                                  Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

                                  Etaoin Shrdlu

                                  %

                                  (THERE'S NO PLACE LIKE)

                                  G28 X0.0 Y0.0 Z0.0

                                  M30

                                  %

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                                  • Rich O BrienR Online
                                    Rich O Brien Moderator
                                    last edited by

                                    Replying to both above...

                                    That error occurs when either software or hardware is stopping your device making a connection.

                                    Something like an antivirus app or similar related to your network security.

                                    If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

                                    Or disable the app and run the activation and then re-enable the app.

                                    On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

                                    Download the free D'oh Book for SketchUp πŸ“–

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                                    • M Offline
                                      manoamo
                                      last edited by

                                      Hi, I'm trying to "reset" license.

                                      because it says "License seats exceeded"

                                      but, I don't know how

                                      please help

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                                      • Rich O BrienR Online
                                        Rich O Brien Moderator
                                        last edited by

                                        @manoamo said:

                                        Hi, I'm trying to "reset" license.

                                        because it says "License seats exceeded"

                                        but, I don't know how

                                        please help

                                        You can download our licensing guide...

                                        https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                                        It has instructions for releasing seats.

                                        Also make sure your devices are running Sketchucation Tools 4.3.1

                                        Link Preview Image
                                        ExtensionStore | SketchUcation

                                        3D SketchUp Community for Design and Engineering Professionals.

                                        favicon

                                        (sketchucation.com)

                                        This allows online seat releasing at https://sketchucation.com/webshop/my-licences.php

                                        Download the free D'oh Book for SketchUp πŸ“–

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                                        • J Offline
                                          junphuc17945
                                          last edited by

                                          please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
                                          Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                          Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                          Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

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                                          • fredo6F Offline
                                            fredo6
                                            last edited by

                                            @junphuc17945 said:

                                            please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
                                            Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                            Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                            Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

                                            This is done.

                                            What is the issue exactly?

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