SCFLicense: Extension Licensing on Sketchucation

csilverman · 28 Nov 2022, 18:54

Having the same issue as other users. Purchased licenses. They worked for a long time, now suddenly not. Sketchucation extension and LibFredo6 are both up to date. Error image attached...

hongjianqin7 · 28 Nov 2022, 19:20

Hi,

I bought the perpetual license for round corner a while ago and it was working fine till now, It stopped working entirely today, so I updated all the plugins including libfredo6, sketchucation, to make sure they are up to date. I also reinstalled roundcorner, and I validated my perpetual license, which worked initially, after I used it for one minute though, it told me i need to validate it again, but then it wouldn't validate successfully, it keeps on telling me "error, wrong license id", so now I can't use the plugin at all. please refer to the screenshot attached.

FRANCK007 · 28 Nov 2022, 19:32

HELLO, I PURCHASED MY FREDO SCALE PLUGIN, BUT THE LICENSE THAT YOU SEND ME SAID THAT IS A WRONG LICENSE ID PLEASE HELP

janot10 · 28 Nov 2022, 19:33

Same here!

janot10 · 28 Nov 2022, 19:34

Same here!

Dave R · 28 Nov 2022, 19:44

I appears there's an issue with the server. Have patience. It'll be fixed as soon as possible.

mavie · 28 Nov 2022, 19:48

Ditto to all the above. Ha. I only need to use 4 of Fredo's extensions this morning.

Hoping server error is fixed soon, good luck!!

Rich O Brien · 28 Nov 2022, 19:50

We're working on it. Sorry for inconvenience.

estraulino · 28 Nov 2022, 19:58

Hi, I also having problems with the license, getting notifications of an expired trial, Wrong license ID, etcetera...

But another weird thing that has been happening is that the UI of round corner is incomplete, the background appears, but no info or buttons or icons appears, and there is no way to change the values.

I really hope the server is back up again soon, because I use this extensions everyday. I don't really get why would this extension need to phone home, just to end up broken.

Rich O Brien · 28 Nov 2022, 20:29

So it looks like an increase in server load is causing the issue.

You can validate but at times it fails. So give it an hour to settle while we fine tune things

Rich O Brien · 28 Nov 2022, 20:46

Looks to be resolved.

mavie · 29 Nov 2022, 02:08

Yay!! Thanks, guys!

Digdaman · 29 Nov 2022, 08:12

Dear Fredo

I had　a problem　that my license seats filling because it's recognizede as a different PC when I restarted sketchup.
The　problem seems to be resolved for now.

It　was causede by sketchup floating license.
Once I checked　out the sketchup floating license when validate Fredo6 license, even if I restart sketchup, the plugin worked correctly as the same PC.

So, Please release all my seats from all computers so I can start the process from scratch.

Gábor · 29 Nov 2022, 09:29

@digdaman said:

So, Please release all my seats from all computers so I can start the process from scratch.

Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

Digdaman · 30 Nov 2022, 01:30

@gábor said:

@digdaman said:

So, Please release all my seats from all computers so I can start the process from scratch.

Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

Thank you for your reply.

But, there were only current releasable licenses.

I want to release a seat that cannot be released beccause it was recognizede as a different PC due to a problem when sketchup restarted.

fredo6 · 30 Nov 2022, 09:54

@digdaman

Could you indicate which seats (or HWID) would wish to release.

I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

banyj · 30 Nov 2022, 10:03

Hello,
can I ask you (fredo6), if you could release license seats? I don´t know why, but there are seats, which I can´t release. License seats, whitch I use are HW ID: SJ1663681747.0A, other block me free spot to actifvate on another PC. I use latest versions of sketchucation and libfredo6.

Thanks for your help!

fredo6 · 30 Nov 2022, 11:39

@banyj said:

can I ask you (fredo6), if you could release license seats? I don´t know why, but there are seats, which I can´t release. License seats, whitch I use are HW ID: SJ1663681747.0A, other block me free spot to actifvate on another PC.

I did release all seats, except those assigned to HWID = SJ1663681747.0A

Digdaman · 1 Dec 2022, 00:17

@fredo6 said:

@digdaman

Could you indicate which seats (or HWID) would wish to release.

I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

[attachment=0:2bm3spg0]digdaman licenses.png[/attachment:2bm3spg0]

I want to release these licenses
RoundCorner
Seat ID: 64651; HW ID: FF1668415971.0P; Date of activation: 14/11/2022
Seat ID: 64825; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
Seat ID: 64835; HW ID: RJ1668487704.0Y; Date of activation: 15/11/2022

JointPushPull
Seat ID: 64780; HW ID: FF1668415971.0P; Date of activation: 15/11/2022
Seat ID: 64829; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
Seat ID: 64859; HW ID: IK1668491714.0Y; Date of activation: 15/11/2022

These licenses became dysfunctional and notrelease when skecthup restarted.

fredo6 · 1 Dec 2022, 05:04

@Digdaman
Done