@fredo6 said:

@digdaman

Could you indicate which seats (or HWID) would wish to release.

I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

[attachment=0:2bm3spg0]<!-- ia0 -->digdaman licenses.png<!-- ia0 -->[/attachment:2bm3spg0]

I want to release these licenses
RoundCorner
Seat ID: 64651; HW ID: FF1668415971.0P; Date of activation: 14/11/2022
Seat ID: 64825; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
Seat ID: 64835; HW ID: RJ1668487704.0Y; Date of activation: 15/11/2022

JointPushPull
Seat ID: 64780; HW ID: FF1668415971.0P; Date of activation: 15/11/2022
Seat ID: 64829; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
Seat ID: 64859; HW ID: IK1668491714.0Y; Date of activation: 15/11/2022

These licenses became dysfunctional and notrelease when skecthup restarted.

@gábor said:

@digdaman said:

So, Please release all my seats from all computers so I can start the process from scratch.

Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

Thank you for your reply.

But, there were only current releasable licenses.

I want to release a seat that cannot be released beccause it was recognizede as a different PC due to a problem when sketchup restarted.

Dear Fredo

I had　a problem　that my license seats filling because it's recognizede as a different PC when I restarted sketchup.
The　problem seems to be resolved for now.

It　was causede by sketchup floating license.
Once I checked　out the sketchup floating license when validate Fredo6 license, even if I restart sketchup, the plugin worked correctly as the same PC.

So, Please release all my seats from all computers so I can start the process from scratch.

@fredo6 said:

@digdaman said:

Thank you for your answer.

SketchUcation ver 4.2.9
Fredo6 LiFredo6 ver 13.5a
Fredo6 RoundCorner ver 3.3a
sketchup ver 22.0.354

I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.

You have 3 sets of bundle licenses and there may be confusion.
For whatever reason, some of them are not considered valid by the server (more exactly used by another computer). This explains that when you restart SketchUp, you get the Expired message, as if you were not licensed.

What I can do is to release all seats of all licenses and let you revalidate on the computer you use.

Just tell me.

Fredo

I am waiting for your response.
Any other informaiton I can provide?

I posted attachments of my licensepage image.
First of all, please release my seat,
Roundcorner ID:92936 ,92944
JointPushPull ID:92937,
ToolsOnSurface ID:92943.

@digdaman said:

@fredo6 said:

@digdaman said:

Thank you for your answer.

SketchUcation ver 4.2.9
Fredo6 LiFredo6 ver 13.5a
Fredo6 RoundCorner ver 3.3a
sketchup ver 22.0.354

I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.

You have 3 sets of bundle licenses and there may be confusion.
For whatever reason, some of them are not considered valid by the server (more exactly used by another computer). This explains that when you restart SketchUp, you get the Expired message, as if you were not licensed.

What I can do is to release all seats of all licenses and let you revalidate on the computer you use.

Just tell me.

Fredo

One reason I can think of is the license　type of sketchup.

I use a company　floating license, so probably　It was recognized as a different PC even though it's same PC when I restart SketchUp.

Dear Fredo.
Is there any solution for my problem?
Is this error unsolvable?

At least one of my requests is to release my license.

@fredo6 said:

@digdaman said:

Thank you for your answer.

SketchUcation ver 4.2.9
Fredo6 LiFredo6 ver 13.5a
Fredo6 RoundCorner ver 3.3a
sketchup ver 22.0.354

I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.

You have 3 sets of bundle licenses and there may be confusion.
For whatever reason, some of them are not considered valid by the server (more exactly used by another computer). This explains that when you restart SketchUp, you get the Expired message, as if you were not licensed.

What I can do is to release all seats of all licenses and let you revalidate on the computer you use.

Just tell me.

Fredo

One reason I can think of is the license　type of sketchup.

I use a company　floating license, so probably　It was recognized as a different PC even though it's same PC when I restart SketchUp.

@tig said:

@Digdaman

Have you installed all of the latest versions of the extensions, and LibFredo, and the SketchUcation toolset [for the licensing] and SketchUp restarted ?

Thank you for your answer.

SketchUcation ver 4.2.9
Fredo6 LiFredo6 ver 13.5a
Fredo6 RoundCorner ver 3.3a
sketchup ver 22.0.354

I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.

I need your help.
I bought Fredo6Bundle2022 - A bundle of 8 plugin , and validated RoundCorner license.
It worked right after I validate it.
But,next time I launch SketchUp, The message"Trial Period Expired: RoundCorner" was displayde and it didn't work.

I　Re-validated Same license.　but, it never worked again.
I tried various ideas. uninstall, rebooted system and so on.

The　problem was not resolved. and all license sheats exceeded,
though　I try at same computer.

Please tell me what to do.

I bought Fredo6Bundle2022 - A bundle of 8 plugin , and validated RoundCorner license.
It worked right after I validate it.
But,next time I launch SketchUp, The message"Trial Period Expired: RoundCorner" was displayde and it didn't work.

I　Re-validated Same license.　but, it never worked again.
I tried various ideas. uninstall, rebooted system and so on.

The　problem was not resolved. and all license sheats exceeded,
though　I try at same computer.

Please tell me what to do.