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    SketchUcation Tools in 2017

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    • ntxdaveN Offline
      ntxdave
      last edited by

      @cotty said:

      [attachment=0:2ggx1i0k]<!-- ia0 -->winver.JPG<!-- ia0 -->[/attachment:2ggx1i0k]

      Same 😛

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      • JQLJ Offline
        JQL
        last edited by

        Win 10 Home here too and I have the same issue.

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        • Bob JamesB Offline
          Bob James
          last edited by

          Here's what I see in Win10 Pro

          ES.PNG

          i7-4930K 3.4Ghz, 2x GTX780 6GB, 32GB DDR3-1600 ECC, OCZ Vertex 4 500GB, WD Black 3TB, 32TB NAS, 4x 27" Monitors, SpaceMouse Pro, X-keys XK-60

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          • bazB Offline
            baz
            last edited by

            @bob james said:

            Here's what I see in Win10 Pro

            All good on Win10 Pro

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              We are trying to find a cause but nothing so far?

              Anyone got any more clues on what happens? Box reported that if you try to maximise the dialog it disappears. Can others confirm this?

              Download the free D'oh Book for SketchUp 📖

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              • BoxB Offline
                Box
                last edited by

                I can even confirm that anymore, as now it's working.
                I just did a clean install (uninstall all versions of 2017 including plugin folder, then right click install as admin)on my Win10 machine after doing a full wacom driver update.
                Then installed the toolset_v3.0.0b.rbz and nothing else and it's all looking good.

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                • JQLJ Offline
                  JQL
                  last edited by

                  Mine gets here:

                  Capturar.JPG

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                  • BoxB Offline
                    Box
                    last edited by

                    That's what I was getting until just now. So i can only guess it was something in my driver update. This is a wacom tablet so it has a specific bunch of drivers that it updates.
                    But gives you no idea of the specifics.

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                    • B Offline
                      Bruce Watt
                      last edited by

                      I am using windows 10 with Sketchup 2017 and I am not seeing any issues.

                      Although Bob James screen shot of Sketchucation Tools looks a bit different to mine.

                      sketchucation tools 3.01

                      SKUP PRO 2021 latest version / update
                      Windows 10 Pro
                      Dell Alienware Aurora R10 AMD
                      AMD Ryzen™ 9 3900X
                      NVIDIA® GeForce RTX™ 2080 Ti 11GB GDDR6

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        @bruce watt said:

                        I am using windows 10 with Sketchup 2017 and I am not seeing any issues.

                        Although Bob James screen shot of Sketchucation Tools looks a bit different to mine.

                        [attachment=0:3eahkxs8]<!-- ia0 -->skup.png<!-- ia0 -->[/attachment:3eahkxs8]

                        If you resize the dialog wider or smaller the appearance changes. Try making yours wider

                        Download the free D'oh Book for SketchUp 📖

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                        • B Offline
                          Bruce Watt
                          last edited by

                          lovely! that did the trick, thanks Rich.

                          SKUP PRO 2021 latest version / update
                          Windows 10 Pro
                          Dell Alienware Aurora R10 AMD
                          AMD Ryzen™ 9 3900X
                          NVIDIA® GeForce RTX™ 2080 Ti 11GB GDDR6

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                          • FrederikF Offline
                            Frederik
                            last edited by

                            Unfortunately I see the same as JQL...
                            I'm on Win 10...

                            Cheers
                            Kim Frederik

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                            • TIGT Offline
                              TIG Moderator
                              last edited by

                              I'm on Win 10 and in v2017 ExtensionStore³, and everything else, works the same as v2016.
                              The newer SketchUp uses its own built-in browser for all its WebDialogs [Chromium] it used to use Internet Explorer or Safari.
                              Your Internet Options settings [Control Panel] might prevent the successful use of other browsers if it has some excessively harsh settings.
                              Look at those and see if it helps...

                              Since all v2017 users now use this newfangled Chromium OR IE browser for dialogs, it's odd that some of us have no issues but others do.
                              If you have the Ruby Console open are there any messages when you try to open the dialog ?
                              Do the other SCF dialogs like Plugins Manager work OK ?
                              Do other extensions using WebDialogs work ?

                              One option on PC to force a brand new dialog is this...
                              Only do it if you are comfortable editing the Registry - change nothing else !
                              Close v2017.
                              Run > Regedit > OK
                              In Regedit use Find or browse to this entry...
                              HKEY_CURRENT_USER\SOFTWARE\SketchUp\SketchUp 2017\**WebDialog_SketchUcation ExtensionStore**
                              Select it and Delete it.
                              Close Regedit.
                              Open v2017.
                              Open the Ruby Console.
                              Open open the ExtensionStore³ dialog...
                              If it opens narrow then pull the right side out until all buttons display...

                              Report back...


                              SCFv2017.PNG


                              SCF_RegEdit.PNG


                              SCF_RegEdit_Typical_Values.PNG

                              TIG

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                              • B Offline
                                blue442
                                last edited by

                                Windows 10 pro with dual 4k displays.
                                I get the thin box, enlarging doesn't help.
                                Performed a fresh Installation after deleting 2017 registry keys and all files in folder. Same results. 2016 is still installed.

                                stumped.


                                sketchucation.jpg

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                                • JQLJ Offline
                                  JQL
                                  last edited by

                                  I'm also on a single 4k display, if it matters.

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                                  • N Offline
                                    NickW
                                    last edited by

                                    I'm having the same problems too. Win 10 all up to date. I've tried the Regedit suggestion, and resizing the dialog but no joy.

                                    Capture.PNG

                                    Interestingly the SU Extension Manager says the signature has expired - see attached screen capture.

                                    EDIT: But I see someone else has beaten me to that one. 😳

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                                    • TIGT Offline
                                      TIG Moderator
                                      last edited by

                                      When the Extensions Manager says 'Outdated Signature' it means you do not have your Loading Policy in the Extensions Manager settings set to 'Unrestricted'...
                                      I think v2017 does not start off set like that - unlike v2016 ?

                                      For some reason v2017 is not accepting signed extensions unless they are re-signed.
                                      I'll do that and re-post the RBZ - BUT I do not expect that to be the the cause of the originally reported issue...

                                      One thought about the other issue...
                                      Those of you having the problem...
                                      Are you installing v2017 properly ?
                                      It is less forgiving than previous versions, and weirdness can pop up from nowhere...
                                      You do not need to Uninstall and the Install again, do this...
                                      Close v2017.
                                      Find the SketchUp v2017 installer's exe [or download a fresh copy].
                                      Select it and right-click > context-menu > Run as administrator...
                                      When prompted choose to 'Repair'.
                                      This should reset this correctly.

                                      SketchUp v2017 must be installed as an administrator - even if you have admin-powers this is NOT sufficient.
                                      Improper installation can cause all sorts of flay weirdness...
                                      I wonder if this is the case here - where those of us who did it right have no issues ??

                                      TIG

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                                      • JQLJ Offline
                                        JQL
                                        last edited by

                                        Tig, tried your Registry steps and it didn't work. Sketchucation store did open as only the top bar but very small, I pushed it to the right and no buttons poped up.

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                                        • JQLJ Offline
                                          JQL
                                          last edited by

                                          I didn't install it as administrator though I have administrator rights... I'll try it and then the registry again.

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                                          • BoxB Offline
                                            Box
                                            last edited by

                                            I can assure you, some of us that had the issue certainly installed it correctly.

                                            In my case it seems that a specific device update fixed the issue.

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