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    SU 2014 section cut shadow bug

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • K Offline
      kaas
      last edited by

      @krisidious said:

      That's ground level isn't it? I can't tell as the file is 14 and I don't have that.

      It's not ground level. The ghosted shadows are visible only when there's geometry behind it. With just the background behind the ghost - it's gone.

      I can't reproduce it in SU2013 so must be new.

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      • Dave RD Offline
        Dave R
        last edited by

        I see it too in your model. That is weird.
        Screenshot - 4_3_2014 , 6_20_06 AM.png

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

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        • TIGT Online
          TIG Moderator
          last edited by

          I see it too - PC v2014.

          The geometry above the section_plane appears to be casting weird shadows on what's visible below it...

          However if I purge unused in Model > Statistics the issue stops.

          BUT if I only purge the unused Components it does not.

          You have three materials called '$Irr Cache', '$Light Sprite' and 'glas'.
          If I purge those [now unused] the issue stops, suggesting it related to the materials messing with the SKP's data-base - although 'fix_issues' does nothing !

          Very oddly... if leave the unused components in the SKP... but I 'Delete' any one of those three materials from the Materials Browser, that fixes the issue.
          Deleting any one of them resolves it - as if something in the Materials data-base is foobar !

          A non-destructive solution [in case you want to use the components/materials later on] is to add a new material to the Model with the Material Browser's '+' button - this immediately fixes the phantom-shadow issue [ πŸ˜’ ], even when that new material is unused - then you can just Delete that unwanted material from the Materials Browser - the fix is not reversed by that. This 'material-add' seems to jolt the Model's Material data-base into normality, which in turn stops the phantom-shadow issue πŸ˜•

          It is VERY weird !

          TIG

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          • Dave RD Offline
            Dave R
            last edited by

            Good catch, TIG. Editing one of the materials in an external editor seems to fix it as well.

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

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            • K Offline
              kaas
              last edited by

              @tig said:

              You have three materials called '$Irr Cache', '$Light Sprite' and 'glas'.
              If I purge those [now unused] the issue stops, suggesting it related to the materials messing with the SKP's data-base - although 'fix_issues' does nothing !

              Very oddly... if leave the unused components in the SKP... but I 'Delete' any one of those three materials from the Materials Browser, that fixes the issue.
              Deleting any one of them resolves it - as if something in the Materials data-base is foobar !

              A non-destructive solution [in case you want to use the components/materials later on] is to add a new material to the Model with the Material Browser's '+' button - this immediately fixes the phantom-shadow issue [ πŸ˜’ ], even when that new material is unused - then you can just Delete that unwanted material from the Materials Browser - the fix is not reversed by that. This 'material-add' seems to jolt the Model's Material data-base into normality, which in turn stops the phantom-shadow issue πŸ˜•

              It is VERY weird !

              Thank for your reply TIG. '$Irr Cache', '$Light Sprite' are materials created by LightUp every time I open a file in SketchUp.

              I tried your suggestions but they only seem to temporary 'fix' the problem.

              1. Purge all materials so only the default material is left: after a few scene changes, it's back
              2. create a new material. At that moment it's 'fixed' but after a few scene changes it's back.

              very strange...indeed.

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              • tt_suT Offline
                tt_su
                last edited by

                What are your graphic cards? Does it happen with Hardware Acceleration turned off?

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                • Dave RD Offline
                  Dave R
                  last edited by

                  Nvidia GTX680 here. It does show with Hardware Acceleration turned off.
                  Screenshot - 4_3_2014 , 8_29_33 AM.png

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • tt_suT Offline
                    tt_su
                    last edited by

                    Thanks. It has been reproduced internally and logged.

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                    • tt_suT Offline
                      tt_su
                      last edited by

                      Update: Workaround: enable scene transition.

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                      • K Offline
                        kaas
                        last edited by

                        @tt_su said:

                        Update: Workaround: enable scene transition.

                        Great tip! especially with 0 seconds

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