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    SU 2014 section cut shadow bug

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • KrisidiousK Offline
      Krisidious
      last edited by

      That's ground level isn't it? I can't tell as the file is 14 and I don't have that.

      By: Kristoff Rand
      Home DesignerUnique House Plans

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      • K Offline
        kaas
        last edited by

        @krisidious said:

        That's ground level isn't it? I can't tell as the file is 14 and I don't have that.

        It's not ground level. The ghosted shadows are visible only when there's geometry behind it. With just the background behind the ghost - it's gone.

        I can't reproduce it in SU2013 so must be new.

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        • Dave RD Offline
          Dave R
          last edited by

          I see it too in your model. That is weird.
          Screenshot - 4_3_2014 , 6_20_06 AM.png

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

          %

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          • TIGT Online
            TIG Moderator
            last edited by

            I see it too - PC v2014.

            The geometry above the section_plane appears to be casting weird shadows on what's visible below it...

            However if I purge unused in Model > Statistics the issue stops.

            BUT if I only purge the unused Components it does not.

            You have three materials called '$Irr Cache', '$Light Sprite' and 'glas'.
            If I purge those [now unused] the issue stops, suggesting it related to the materials messing with the SKP's data-base - although 'fix_issues' does nothing !

            Very oddly... if leave the unused components in the SKP... but I 'Delete' any one of those three materials from the Materials Browser, that fixes the issue.
            Deleting any one of them resolves it - as if something in the Materials data-base is foobar !

            A non-destructive solution [in case you want to use the components/materials later on] is to add a new material to the Model with the Material Browser's '+' button - this immediately fixes the phantom-shadow issue [ πŸ˜’ ], even when that new material is unused - then you can just Delete that unwanted material from the Materials Browser - the fix is not reversed by that. This 'material-add' seems to jolt the Model's Material data-base into normality, which in turn stops the phantom-shadow issue πŸ˜•

            It is VERY weird !

            TIG

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            • Dave RD Offline
              Dave R
              last edited by

              Good catch, TIG. Editing one of the materials in an external editor seems to fix it as well.

              Etaoin Shrdlu

              %

              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

              %

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              • K Offline
                kaas
                last edited by

                @tig said:

                You have three materials called '$Irr Cache', '$Light Sprite' and 'glas'.
                If I purge those [now unused] the issue stops, suggesting it related to the materials messing with the SKP's data-base - although 'fix_issues' does nothing !

                Very oddly... if leave the unused components in the SKP... but I 'Delete' any one of those three materials from the Materials Browser, that fixes the issue.
                Deleting any one of them resolves it - as if something in the Materials data-base is foobar !

                A non-destructive solution [in case you want to use the components/materials later on] is to add a new material to the Model with the Material Browser's '+' button - this immediately fixes the phantom-shadow issue [ πŸ˜’ ], even when that new material is unused - then you can just Delete that unwanted material from the Materials Browser - the fix is not reversed by that. This 'material-add' seems to jolt the Model's Material data-base into normality, which in turn stops the phantom-shadow issue πŸ˜•

                It is VERY weird !

                Thank for your reply TIG. '$Irr Cache', '$Light Sprite' are materials created by LightUp every time I open a file in SketchUp.

                I tried your suggestions but they only seem to temporary 'fix' the problem.

                1. Purge all materials so only the default material is left: after a few scene changes, it's back
                2. create a new material. At that moment it's 'fixed' but after a few scene changes it's back.

                very strange...indeed.

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                • tt_suT Offline
                  tt_su
                  last edited by

                  What are your graphic cards? Does it happen with Hardware Acceleration turned off?

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Nvidia GTX680 here. It does show with Hardware Acceleration turned off.
                    Screenshot - 4_3_2014 , 8_29_33 AM.png

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

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                    • tt_suT Offline
                      tt_su
                      last edited by

                      Thanks. It has been reproduced internally and logged.

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                      • tt_suT Offline
                        tt_su
                        last edited by

                        Update: Workaround: enable scene transition.

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                        • K Offline
                          kaas
                          last edited by

                          @tt_su said:

                          Update: Workaround: enable scene transition.

                          Great tip! especially with 0 seconds

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