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    2013 crashes everytime i use fredo6's bz tools?

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    • nels3131N Offline
      nels3131
      last edited by

      Screen Shot 2013-06-26 at 8.25.50 PM.pngthank you for the responses.

      I was using the classic bezier to 'trace' the curve from a .png image i had imported and scaled. It has happened about 20 times today(i believe this is the first time i have used the bz tools since updating). A couple of times i have been able to draw a curve or two before crashing other times it crashes before a line is completely drawn. I encountered this problem in trying to create the first face of a drawing so it is really not a large or complicated file by any means. i seem to be able to use fredoscale and other plug-ins and extensions fine. I did try disabling the bz tools in the plugin store tool, then quiting and re-enabling after re-starting without success.

      I end up with the window saying a report will be sent to apple. the details are quite long - i could copy and paste them if this would help understanding the situation i happily would.

      please let me know what other information would be helpful in resolving this situation.

      thanks again

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      • thomthomT Offline
        thomthom
        last edited by

        Any chance you have a render engine or BIM plugin installed?

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • nels3131N Offline
          nels3131
          last edited by

          I do indeed have podium installed. I had both plugins installed in 8 and did not have a conflict at that time.

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          • Dave RD Offline
            Dave R
            last edited by

            Try disabling Podium and see if that changes things.

            Did you uninstall version 8?

            Etaoin Shrdlu

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            • nels3131N Offline
              nels3131
              last edited by

              so I tried disabling podium to no avail. I had an issue with podium when switching over to 2013. Sketchup did not recognize the plugin when put in the user library(Mac issue here), but did when it was placed in the hard drive library.

              I am loathe to uninstall 8 at the moment as it was working fine and I feel I might need to revert to it if I can not satisfactorily resolve this issue with 2013.

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              • Dave RD Offline
                Dave R
                last edited by

                I wasn't suggesting that you remove SU8 at all. I must have misread your previous post.

                The current version of BZ_Spline with the current version of LibFredo6 works fine on my Mac and for others. Is it possible that it's a folder permissions problem? The load error you posted has nothing to do with Fredo's tools but are you still getting that error?

                Etaoin Shrdlu

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                • nels3131N Offline
                  nels3131
                  last edited by

                  well.

                  I trashed the utilities plugin and got rid of the load error message i included in my original post.

                  i've tried re-installing the plugin.

                  i ran repair permissions in my disk utility.

                  all without success. not sure how to proceed at this point, but thank you everyone for your suggestions and ideas. will report back if i solve my problem. till then back to 8.

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Does repairing permissions set them back to the factory defaults? If so, you don't want that.

                    Etaoin Shrdlu

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                    • D Offline
                      digitecture
                      last edited by

                      I have the same problem. SU2013 crashes many times with this version of the plugin. I went back to a version that I have for SU8 that is dated 2008. It works perfectly without any crashes.

                      It is a repeatable error:

                      Sequence of Steps to Crash;
                      1 - Select Polyline divider
                      2 - Set Length to 5' for spacing
                      3 - Set one point
                      4 - Set second point
                      5 - Line drawn with intervals
                      6 - Start to set third point
                      7 - Pause
                      8 - Crash

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        @didgtecture

                        Have you installed all of the latest versions of these tools AND the required Lib - these were updated to suit v2013 some weeks ago.
                        Have you set your permissions properly for the v2013 Plugins folders etc 'FULL read/write for all?].
                        Have you set SketchUp always to run as admin [Win7 etc]?
                        Do you have plugins like Vray beta loading, which are known to cause clashes/crashes ??

                        TIG

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                        • D Offline
                          digitecture
                          last edited by

                          @tig said:

                          @didgtecture

                          Have you installed all of the latest versions of these tools AND the required Lib - these were updated to suit v2013 some weeks ago.
                          Have you set your permissions properly for the v2013 Plugins folders etc.
                          Have you set SketchUp always to run as admin?
                          Do you have plugins like Vray beta loading, which are known to cause clashes/crashes ??

                          I updated this plugin and the libtranductor plugin. The plugin crashed 2013 repeatedly many times, like 10 times within 30 minutes.

                          I am running on OSX, so there are no settings like on Win for admin or permissions. I have Maxwell and I disabled that to test and no change. There are two plugins that I have that have crashed SU and that is this one and a control point plugin that caused a strange crash. That is all.

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            Please update your profile to include your OS and SU version.

                            There are permission settings for the Plugins folder on Mac OSX, at least the most recent two versions.

                            Did you update the entire LibFredo6 files? You didn't say.

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                            • D Offline
                              digitecture
                              last edited by

                              @dave r said:

                              Please update your profile to include your OS and SU version.

                              There are permission settings for the Plugins folder on Mac OSX, at least the most recent two versions.

                              Did you update the entire LibFredo6 files? You didn't say.

                              Yes, I am using the Sketchucation plugin store to manage plugins so I update from there.

                              I updated the Fredo libs, and the plugin to the newest that is available from there.

                              What should the permissions be set to other than for my user read and write, fetching read only, and everyone read only?

                              BTW - I just autoinstalled again all of Fredo's plugins that I use from Sketchucation plugin store. Most are updated from April 2013 which is before the release of SU 2013.

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                              • TIGT Offline
                                TIG Moderator
                                last edited by

                                I would set your Plugins folder's permissions to be FULL read/write for everyone ?

                                Fredo updated some of his tools before to the release of v2013 - in anticipation of its impending changes...
                                The Fredo tools' files AND FredoLib etc at the SCF PluginStore are all the latest versions, and will work with v2013 and earlier too...
                                Note that v2013 uses a different default Plugins folder location to v8 - are you doing this right?
                                You should have FULL permissions to it as it's now in your personal 'users-path'
                                What does this code return for you - Ruby Console copy/paste+<enter>:
                                Sketchup.find_support_file('plugins')

                                TIG

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                                • D Offline
                                  digitecture
                                  last edited by

                                  @tig said:

                                  I would set your Plugins folder's permissions to be FULL read/write for everyone ?

                                  Fredo updated some of his tools before to the release of v2013 - in anticipation of its impending changes...
                                  The Fredo tools' files AND FredoLib etc at the SCF PluginStore are all the latest versions, and will work with v2013 and earlier too...
                                  Note that v2013 uses a different default Plugins folder location to v8 - are you doing this right?
                                  You should have FULL permissions to it as it's now in your personal 'users-path'
                                  What does this code return for you - Ruby Console copy/paste+<enter>:
                                  Sketchup.find_support_file('plugins')

                                  I know where the 2013 plugins are located.

                                  /Users/xxxx/Library/Application Support/SketchUp 2013/SketchUp/plugins

                                  When I look at the info for the plugins folder it is set to ready and write for everyone but when I look at individual plugin folders within that folder these are not set to that. Do I have to set each file and folder to this?

                                  -Okay, I applied those settings to all enclosed items.

                                  This should be done when Sketchup installs. Does everyone do this when they upgrade to the next version?

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                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    I only needed to set permissions for the Plugins folder. I have had no reason to touch any of the folders inside of that folder. Perhaps if you had set the permissions for the folder up front before adding the plugins to it, you wouldn't have had any problems.

                                    Etaoin Shrdlu

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                                    • D Offline
                                      digitecture
                                      last edited by

                                      @dave r said:

                                      I only needed to set permissions for the Plugins folder. I have had no reason to touch any of the folders inside of that folder. Perhaps if you had set the permissions for the folder up front before adding the plugins to it, you wouldn't have had any problems.

                                      The problem is unless you have encountered this problem, the general user would never know about this.

                                      This is the first time, I have had SketchUp crash like this that required a search for an answer.

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                                      • Dave RD Offline
                                        Dave R
                                        last edited by

                                        @digitecture said:

                                        The problem is unless you have encountered this problem, the general user would never know about this.

                                        This is the first time, I have had SketchUp crash like this that required a search for an answer.

                                        I'm not scolding. It's true, you wouldn't.

                                        On the other hand, a huge number of the posts in the original thread for the plugin cover this exact problem. This also shows threads for a number of other plugins. So the information is available. Fredo's RoundCorner plugin thread makes it clear in the first few lines. Maybe he could add that comment to his other threads as well.

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                                        • G Offline
                                          gigi500
                                          last edited by

                                          Was there a solution? I have the same problem, Mac 2013pro, permissions, etc, reloaded - still crashes....The only plug in that does...Fredo6's loft tools do not, so I have an updated library, etc

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                                          • C Offline
                                            castromann
                                            last edited by

                                            Same question?

                                            Also on mac ML with Sketchup 2013. BZ tools crash every time.

                                            I went through all the suggestion in this and the plugin thread and unfortunately nothing helped.

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