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    • RE: Geolocation no longer working?

      @cotty said:

      It's fixed!

      Yup, our update affected this (it's served from 3dwarehouse). Sorry, thanks for your patience.

      posted in SketchUp Discussions
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    • 3DWarehouse updated today

      We've just completed a big step in 3dwarehouse, adding in the comments we had at Google with a new & better system for them. See the blog for more details - http://sketchupdate.blogspot.com/2015/03/3d-warehouse-comments-are-back.html

      posted in SketchUp Discussions sketchup
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    • RE: 3D Warehouse Window is blank

      Yea, but by updating to IE 11, you also avoid a Zero-day attack. Please keep browsers current to avoid attacks. http://www.symantec.com/connect/blogs/new-internet-explorer-10-zero-day-discovered-watering-hole-attack

      -b

      ps - Andrew, YOU get a free trip to 3DBasecamp, too! #feelingLikeOprah

      posted in Hardware
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    • RE: 3D Warehouse Window is blank

      My thoughts:

      1. Upgrade to IE 11 (wont hurt).
      2. Relaunch SketchUp. Right click on the window, get it's Properties.
      3. Open that in IE 11, not Chrome, and see what you get in comparison.

      In general, people don't like upgrading IE if they don't use it, but do yourself a security favor and keep every browser on your hard drive up to date.

      posted in Hardware
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    • RE: New 3D Warehouse

      So it appears that things were degrading over time, and at 12:45 today things were fixed. If you're still seeing slowness tonight, post here.

      -b

      posted in SketchUp Components
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    • RE: Problems since updating to MacOS Maverick

      The palettes is a known thing (we've fixed in a future version). The importer not found is strange. It worked for me just as it did in Mountain Lion. Perhaps repairing permissions, or confirming that it actually is located at

      /Applications/SketchUp 2013/SketchUp.app/Contents/PlugIns

      I have 14 plugins in that directory. Do other importers work - e.g. KMZ (Google Earth) would probably be the easiest to test.

      -b

      posted in SketchUp Discussions
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    • RE: Problems since updating to MacOS Maverick

      If you haven't updated your driver in the past month, I would. It looks like they did a bunch of updates on Oct 15th that include 10.9. Then repair permissions, and restart.

      b

      posted in SketchUp Discussions
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    • Add Location on Mtn Lion, Lion will be broken...

      As of today, Google turned off Maps Javascript API v2. You can read about the details and how to fix the broken Add Location on Lion and Mtn Lion here: http://sketchucation.com/forums/viewtopic.php?f=15&t=55110

      posted in SketchUp Bug Reporting sketchup
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    • Add Location on Mtn Lion, Lion will be broken...

      Just wanted to give everyone a heads up on a feature that will be broken today. It's affected by the fact that we no longer can put files up on google.com, while at the same time Google is dropping Maps Javascript API 2 today. Here's what will happen:

      If you're on Lion or Mountain Lion (10.7 or 10.8) with SketchUp 8 or SketchUp 2013, Add Location will fail. You get to this either by the little "Google Placemark" button in the lower left of the SketchUp window (then clicking "Add Location", by the Menu File->Geo-location->Add Location, or by Model Info->Add Location. You will be able to go to a location and click "Select Region", then "Grab". Then buttons will disappear, but the ground plane imagery will not show up and your model will not be geo-located.

      Fix:
      Please read the thread at http://productforums.google.com/forum/#!category-topic/sketchup/7xC3udp-TaE

      The other things affected by this change are "Photo Textures" and "Generate Report" in SketchUp 7 on Mac & PC. SketchUp 7 is no longer supported.

      If you notice anything else, please post here or on our Product Forum thread listed above. Thanks.

      Barry

      posted in SketchUp Discussions sketchup
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    • RE: Layout has stopped working

      Are you getting to crash reports, and are you sending them in? This looks like Microsoft... are you not getting BugSplat?

      Barry

      posted in LayOut Discussions
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    • RE: Latest Sketchup release doesn't support extension rbz files

      If you have 3 machines that display this, there may be some software you've installed on all 3 that's screwed up permissions.

      posted in Plugins
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    • RE: Deleting templates in LayOut

      On the Mac, the templates are located inside the app (more traditional Mac install) in /Applications/Google\ SketchUp\ 8/LayOut.app/Contents/Resources/English.lproj/Templates. That way, when you throw away the app the templates and scrapbooks get cleaned up as well, plus if we chose to localize them, they'd be there in a per-language basis. All stuff we were working on years ago at Google, then went other directions. But hey, we're back now, working on new, good stuff for Trimble. πŸ˜„

      -b

      posted in LayOut Discussions
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    • RE: Dimensioning orthographic views

      That's the default way that LayOut works: ask the 3D model for the dimension and report that. However, if you wanna do the old school way of scaling from paper, you can do that, too. Click on the dimension, then (the menu) Window->Dimension Style and set the dimension to NOT auto scale, and select the scale you want.

      -b

      posted in LayOut Discussions
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    • RE: Default Font

      Oh, and on Mac, it's command-t the same universal text box on all Mac apps, except we've added a few things at the bottom for anchor point and bounded/unbounded.

      posted in LayOut Discussions
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    • RE: Default Font

      Tools->Style (the eye dropper icon), will set the default style. Try it.

      1. Create a text box with the font and size you want.
      2. Select tools->style and click the eye dropper on that text box. The icon now changes to a paint bucket. (You could now paste this onto other text boxes if you want to, but for this exercise, we don't have to). Save and close the file.
      3. Re-open the file and select the text tool. You should now have the new text style.

      -b

      posted in LayOut Discussions
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    • RE: Deleting templates in LayOut

      And on the Mac, we now put our templates in the app itself, while yours are typically stored in ~/Library/Application Support/Google SketchUp 8/LayOut/Templates. But as Richard said, you can tell LayOut where to look for them in Preferences.

      -b

      posted in LayOut Discussions
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    • RE: Massive slowness OS X

      I'd expect CPU to nearly peg at 100% while rendering, but at other times, a well-behaved app should be 10% or so?

      As for faster by 28%... no, it really depends on many things: how much better is the graphics card as well as CPU speed. Hard to predict. If you can convince someone at an Apple Store to let you install SketchUp, you could try your file. You can make SketchUp run from a thumb drive, and that they'll let you do. Try it.

      b

      posted in LayOut Discussions
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    • RE: LO3 rotate input value don't work !!

      Who can type before letting a hand off the mouse? We actually did notice this a long time back, and since it was different than SketchUp (you can do either in SketchUp), I think I filed a bug. But it's such a lower priority that it hasn't been addressed. Glad you noticed πŸ˜„

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      @dave r said:

      Hey, no problem. sometimes it's just some little trick like clicking or not clicking that does it. Those little things become so automatic that it can be difficult to identify what it is that is the missing link in the process.

      posted in LayOut Discussions
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    • RE: Snap Scrapbook group to SU model

      Make "Scrapbook" into "Scrapbook item".

      posted in LayOut Discussions
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    • RE: Snap Scrapbook group to SU model

      Try placing the Scrapbook in the view, then use the arrow / select tool to "precise move" it. Take a look at this (http://support.google.com/sketchup/bin/answer.py?hl=en&answer=95565)
      and see if it helps.

      posted in LayOut Discussions
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