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    bjanzen

    @bjanzen

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    Latest posts made by bjanzen

    • RE: Geolocation no longer working?

      @cotty said:

      It's fixed!

      Yup, our update affected this (it's served from 3dwarehouse). Sorry, thanks for your patience.

      posted in SketchUp Discussions
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    • 3DWarehouse updated today

      We've just completed a big step in 3dwarehouse, adding in the comments we had at Google with a new & better system for them. See the blog for more details - http://sketchupdate.blogspot.com/2015/03/3d-warehouse-comments-are-back.html

      posted in SketchUp Discussions sketchup
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    • RE: 3D Warehouse Window is blank

      Yea, but by updating to IE 11, you also avoid a Zero-day attack. Please keep browsers current to avoid attacks. http://www.symantec.com/connect/blogs/new-internet-explorer-10-zero-day-discovered-watering-hole-attack

      -b

      ps - Andrew, YOU get a free trip to 3DBasecamp, too! #feelingLikeOprah

      posted in Hardware
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    • RE: 3D Warehouse Window is blank

      My thoughts:

      1. Upgrade to IE 11 (wont hurt).
      2. Relaunch SketchUp. Right click on the window, get it's Properties.
      3. Open that in IE 11, not Chrome, and see what you get in comparison.

      In general, people don't like upgrading IE if they don't use it, but do yourself a security favor and keep every browser on your hard drive up to date.

      posted in Hardware
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    • RE: New 3D Warehouse

      So it appears that things were degrading over time, and at 12:45 today things were fixed. If you're still seeing slowness tonight, post here.

      -b

      posted in SketchUp Components
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    • RE: Problems since updating to MacOS Maverick

      The palettes is a known thing (we've fixed in a future version). The importer not found is strange. It worked for me just as it did in Mountain Lion. Perhaps repairing permissions, or confirming that it actually is located at

      /Applications/SketchUp 2013/SketchUp.app/Contents/PlugIns

      I have 14 plugins in that directory. Do other importers work - e.g. KMZ (Google Earth) would probably be the easiest to test.

      -b

      posted in SketchUp Discussions
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    • RE: Problems since updating to MacOS Maverick

      If you haven't updated your driver in the past month, I would. It looks like they did a bunch of updates on Oct 15th that include 10.9. Then repair permissions, and restart.

      b

      posted in SketchUp Discussions
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    • Add Location on Mtn Lion, Lion will be broken...

      As of today, Google turned off Maps Javascript API v2. You can read about the details and how to fix the broken Add Location on Lion and Mtn Lion here: http://sketchucation.com/forums/viewtopic.php?f=15&t=55110

      posted in SketchUp Bug Reporting sketchup
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    • Add Location on Mtn Lion, Lion will be broken...

      Just wanted to give everyone a heads up on a feature that will be broken today. It's affected by the fact that we no longer can put files up on google.com, while at the same time Google is dropping Maps Javascript API 2 today. Here's what will happen:

      If you're on Lion or Mountain Lion (10.7 or 10.8) with SketchUp 8 or SketchUp 2013, Add Location will fail. You get to this either by the little "Google Placemark" button in the lower left of the SketchUp window (then clicking "Add Location", by the Menu File->Geo-location->Add Location, or by Model Info->Add Location. You will be able to go to a location and click "Select Region", then "Grab". Then buttons will disappear, but the ground plane imagery will not show up and your model will not be geo-located.

      Fix:
      Please read the thread at http://productforums.google.com/forum/#!category-topic/sketchup/7xC3udp-TaE

      The other things affected by this change are "Photo Textures" and "Generate Report" in SketchUp 7 on Mac & PC. SketchUp 7 is no longer supported.

      If you notice anything else, please post here or on our Product Forum thread listed above. Thanks.

      Barry

      posted in SketchUp Discussions sketchup
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    • RE: Layout has stopped working

      Are you getting to crash reports, and are you sending them in? This looks like Microsoft... are you not getting BugSplat?

      Barry

      posted in LayOut Discussions
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