Posts made by aarondietzen

Hi Unearthed,

Sorry, I don't regularly read through this forum looking for posts about BuildEdge. Also, as luck (bad luck, that is) our "Contact Us" page is broken and we are not receiving emails! For future reference, submitting a ticket to Help Desk through our main site is the best way to get in touch with us.

As to your question, as of now, we are using the same security as we were before. You will need to be connected to the internet to initially authorize. After that, it will attempt to check in every few weeks to verify that you have not moved the security.

As long as you have a connection at install and are connected occasionally as you run, you should be good!

Thanks,
Aaron

Poof!

Alas... that is the life of a plugin developer... You have to roll with the changes of the host program. I will say, though that SketchUp did an excellent job of alerting us to the upcoming changes and gave developers plenty of time to make changes before 2014 was released. Not all software companies give their API users that much time to get compliant before releases!

Hi all,

I am excited to announce that we are having our first ever BuildEdge PLAN Design Competition!

The idea is pretty simple, if you have ever designed a structure, of any kind, using BuildEdge PLAN, send us some pictured of it and you could win a 3D print of your design (or maybe a T shirt or some other BuildEdge swag)!

Click here for specifics on the competition from our site. Let me know know if you have any questions!

Thanks!
Aaron

I reported the same thing. Apparently there is an issue in warehouse, but they are working on it.

Hi all,

I am trying to create a door component with a customizable angle of rotation for the open door. The rotation is a user defined number. Below is a very basic example:

Upon clicking the doors, both swing open to the user defined angle. But when clicking them a second time, the door that was rotated negative will not rotate back

Weird?

Anyone have any idea how I can get my door to close?

Thanks in advance!
Aaron

---

RotationExample.skp

@zhulaojianke said:

@aarondietzen said:

Hi Tony,
TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

Sorry!

I have reinstall win7 and reinstall sketchup and buildedge,
I have uninstall sandboxie and it can run well, but when I input my serial number, it reply "Activation not allowed"! Anyone can help me?

If you have removed the sandbox tool, the best bet is to uninstall and reinstall BuildEdge PLAN. If you need a hand with this, the best plan is to contact our Help Desk at http://www.buildedge.com/support

They will be able to walk you through the steps of reinstalling and get you back up and running.

Thanks!
Aaron

@chris fullmer said:

Wow, drove past it at lunch, and sure enough its all closed down.

Exactly how I found out! Drove down the road, looked out the window and saw that the sign was gone... A single, solitary tear rolled down my cheek...

I am guessing THIS is the real reason that Basecamp is moving out of Boulder...

BuildEdge PLAN!

/biased opinion

@utiler said:

Hi Aaron, happens every time I open it. Not sure what's happening so I hope you have some suggestions!

Great work on development; its really coming along nicely!!

Hi Andrew,

Can you send me the .log files in your C:\Users"user name"\AppData\Roaming\BuildEdge\Plugins\SketchUp\BuildEdgePLAN folder?

Just email those directly to me (adietzen@keymark.com) and we can see why Java is not initializing on your machine.

@unknownuser said:

Yes every time I Launch SU!
So for avoid this I can stay On Su 24 h / 24 h (not very ecologic!

So an authorisation the firt time will be some better!
Ok all that explain the remarks!

Wait! Are you suggesting that you actually DO shut down SketchUp??? I thought you kept it running all day, every day!

Obviously, that is not ok... for what it;s worth, you are the first person I have heard this from! I will check with our development guys and see how we should go about tracking this down.

Sorry for the inconvenience, guys, but thank you for the quick feedback! Hopefully I can get you running quickly!

@krism said:

Yah....okay.
Update button is for the program download, not updating the shopping cart.
Kris

Hi Kris,
Glad you figured that out... yeah, we will be changing that term from "Update" to "Upgrade"

Sorry for the confusion...

Thanks!

@krisidious said:

haven't heard back on how to retrieve my serial number...

also I tried rounding a curved wall and it seems the system is can't do short wall lengths like under 8" maybe?

Hi Kris,

Sorry, did you contact our help desk for your Serial Number? It is very quick and easy to reset. If you email me (adietzen@keymark.com) I will get that done and right back to you. Alternatively, you can contact the Help Desk through our site (http://www.buildedge.com/help).

As for the walls, it will not draw walls that are shorter than they are wide. It can do 8" long walls, as long as the wall width is thinner than 8".

Thanks!

@unknownuser said:

I will try the uppdater

Much better...
Just a very anxious suspense !
1 minute 40 seconds before something arrives after the first click on the icon !
All is freezing then all works fine!
Never seen that for any plugin : I have tested some thousands!
Do you test something to Internet ? (I have a speedy connection)
Tested on a not very old computer ( 3 years 5 cores)
This is happening only at the start of a Sketchup session!
After the first openning of the plugin it works normally at each call of the plugin!

Another thing: does it normal in the free demo to not have door, window, floor ?
(colors image are mine in 2D prog changed

[attachment=0:1llvyi36]<!-- ia0 -->testb.jpg<!-- ia0 -->[/attachment:1llvyi36]

First off, I gotta say I am really enjoying the colors.

Now, as for the delay, is that happening every time you launch, or just the first time? Unfortunately, we do authorize the software, and that can take a little time (though, to be honest, 1 minute 40 seems a little too long).

As for doors, windows and floors, yep! That, along with advanced roof input and automatic input are paid functionality (but only $29!).

Thanks!

@utiler said:

Hi Aaron, have watched the 3.0 videos and looks like a big leap foward!!

For some reason though this is what I get when loaded? Seems the dialogue box is scrambled; I can't seem to be able to insert my serial number.

Hi Andrew!

Woah! That ain't right!

Looks like a problem initializing the java script. Is that happening every time you try to run, or just the first time? If it IS every time, I will need to get some more data from you. I think it is something that we can fix pretty easily, but it might take a little bit of investigation.

Thanks!

@bruce watt said:

Hi Aaron,

if I am part way through my design using build edge and I need to close sketchup. When I re start sketchup and continue with my design do I loose the functionality of buildedge? Does it commit to sketchup on closing in other words.

Hi Bruce,

Closing SketchUp should not affect your BuildEdge data. You should be able to save, close, reopen and continue working. We only Commit when you tell us to!

Thanks!

@unknownuser said:

@unknownuser said:

Oh boy! We have tracked down a problem with Windows XP systems

@aarondietzen
I have XP system so this explain that!
So must I send you an email or the new version will available on the PluginStore ?

That would be it and we have a fix! I am sending the new RBZ in right now...

Since I don't know when that will end up in the store, I can send you the RBZ if you want to send me an email address. Alternatively, you can download an updated installer here:

http://store.buildedge.com/Home/PlanUpgrade

It is marked as the "Update Installer" but it will install the full version as well.

As always, please let me know what you think!

Thanks!

@cadmunkey said:

Suitable for plans in metric or are all the doors/windows etc in feet and inches?

Hi Munkey,

We defer to SketchUp units, so you can specify the door and window parameters in your preferred unit of measure.

Thanks!

@unknownuser said:

Hum hum (V8)
Load free version here at PluginStore

Seems BuildEdgeSketchup.BIM_v3.dll missing : where is it ?

Erreur de chargement du fichier 
> C;/Program Files/Google/Google SketchUp 8/Plugins/BuildEdgePlan/BuildEdgeSketchup.BIM_v3.dll
> 127; La procédure spécifiée est introuvable.   
> - C;/Program Files/Google/Google SketchUp 8/Plugins/BuildEdgePlan/BuildEdgeSketchup.BIM_v3.dll
> Erreur de chargement du fichier
>  C;/Program Files/Google/Google SketchUp 8/Plugins/BuildEdgePlan/init.rb
> undefined method `SetSketchUpVersion' for BuildEdgeSketchup;Module
> Erreur de chargement du fichier BuildEdgePlan.rb
> undefined method `SetSketchUpVersion' for BuildEdgeSketchup;Module

Oh boy! We have tracked down a problem with Windows XP systems. Seems there was an issue with the way the Visual Studio built dlls or some such technical issue. Good news is we have a fix and will be releasing a new version today. If anyone is having this issue, just PM or email me (adietzen@keymark.com) and I will get you a fix, ASAP.

So sorry for any inconvenience!

@unknownuser said:

Seems the free demo is not 3.0 ?

[attachment=0:1n4od5hs]<!-- ia0 -->build.jpg<!-- ia0 -->[/attachment:1n4od5hs]

Looks like it is not updated, yet. In all fairness, though, I only sent the updated RBZ to Rich last night, so he probably has not had a chance to update.