Open the extension store in sketchup

Dam303

Hello,

I am facing the same problem on SKP2025, first time using the extension. Hereafter a video showing the login issue:
https://streamable.com/pxlu8v
I am running SKP 25.0.633 on OSX 12.7.6, Intel MBP 15" 2015.

Regards,
Damien

Rich O Brien

@Dam303 said in Open the extension store in sketchup:

Hello,

I am facing the same problem on SKP2025, first time using the extension. Hereafter a video showing the login issue:
https://streamable.com/pxlu8v
I am running SKP 25.0.633 on OSX 12.7.6, Intel MBP 15" 2015.

Regards,
Damien

Do you mind if I reset your password manually and send you the new details via email? So we rule out some stuff?

Dam303

Yes you can reset my password.
Regards,
Damien

Rich O Brien

@Dam303

Please logout of your account and I'll send login details to the email associated to your account.

Dam303

I logged with credentials you provided and still facing the same issue.

Rich O Brien

@Dam303 said in Open the extension store in sketchup:

I logged with credentials you provided and still facing the same issue.

OK, we will explore it more and see if we an find a root cause.

Thanks for testing.

If you need to revert to 4.4.1 it is below:

SketchUcationTools_v4.4.1.rbz

Dam303

I just revert to 4.4.1 linked below and this version is working.

leoww95

+1 with the same problem, 5.0 keeps asking to login, type username, password click login, it refresh without any mesage back to login again.
install back 4.4.1 login ok.

Gábor

@Bereng , @leoww95
Can I ask you which operating system do you use? (IOS or Win)

Gábor

All,

Could you please try again with v5.0? I made some changes at server-side and would like to see if it fixed the problem or not.